The carpet was sticky, the beds were super hard and the accommodations on the whole were quite dated.

The onsen was 10/10. Absolutely amazing and would have given a much lower score if not for the onsen. If I could go above 10/10, I would. Put differently, I would travel an hour or more to go to these onsen. Additionally, the staff were amazing.

Stayed in April 2024

I can't think of anything bad. I suppose an earlier breakfast before 7:30 or to go smaller item might have been ideal to get out hiking. We could have beat the rain. But that's not a real complaint just a nice things For people who like new and shiny they might not appreciate this place as it's a little classic but I liked that.

Friendly helpful staff who used translation app to make sure we could understand 24 hour baths so when I woke up in the middle of the night I could go down and soak for awhile. Beautiful breakfast. Private baths so you could use alone or with your family Rooms are clean, facilities and baths are clean. Easy parking.

Stayed in March 2024

However, room was very small for three people. Bed futon thin.

Outdoor onsen next to car park so it was necessary to walk out in the cold (1 minute) before getting to a bath. But by gosh the onsen water was hot! After our bath we were so toasty and warm we could have walked around in our yukata for ages! Fantastic location of hotel as next to Lawson and main info area. Good kaiseki breakfast served by genuinely warm and lovely obasan. Friendly. Just opposite a great bbq beef restaurant.

Stayed in March 2024

The staff is amazing. The people who served us at breakfast were fantastic! The room is a simple traditional tatami room. The outdoor and outdoor private bathroom are the pluses of this hotel.

Stayed in March 2024

No

The staff are very nice and helpful. The breakfast and dinner are fresh and yummy.

Stayed in November 2023

1. Not easy to locate 2. No lift only stairs to the hotel entrance and upper floor. 3. Quite expensive

1. The staff are very nice. 2. Five Private Hot Spring and you can enjoy it yourself or with your family/friends together. 3. The food is not bad

Stayed in November 2023

Has to pay for language keeping

private onsen

Stayed in October 2023

Although in cad weather and typhoon, service is still excellent.

Stayed in August 2023

The carpet is old, Toilet and bathroom need renewal.

Private baths, the dinner and breakfast.

Stayed in June 2023

The building was a bit old.

Hot spa. Nice dinner and breakfast. Many parking lots nearby.

Stayed in June 2023

Some of the quests had supper at the hotel, but when we asked about having food in the hotel (beside breakfast), we were directed to nearby restaurants. We would have liked to have supper at the hotel, but due to the language barrier, the matter was unsolved. Maybe dinner should have been ordered in advance in connection with the hotel reservation? However, there was no mention about this on the Booking.com. Well, after all that wasn't a big problem – there was a couple of good restaurants in the neighbourhood. Also the mattress was quite hard for our taste.

The hotel has 5 private onsens, 3 outside and 2 inside. We tried all of the outside ones and there are amazing! Also the staff is lovely. Even with a language barrier they were nice, considerate and caring beyond our expectations. The room was good sized and clean. This is a place to relax and enjoy the nature, peace and quiet.

Stayed in June 2023

Great location, excellent staff. Breakfast was sizeable and tasty

Stayed in April 2023

Not having our own bathroom was initially a surprise, but we coped fine with using the onsen for this.

Staff here were friendly and helpful. Parking was handy and we were able to check in slightly early. Breakfast was requested early at 7am and they accommodated this for us. Outdoor onsen was nice with cool night air to balance the hot water. Private access was also appreciated compared to most onsen which are public only. Dinner was not provided however we had a good wagyu beef dinner (yakinuku) across the road. Pricing was reasonable at £118 B&B.

Stayed in April 2023

The beds were a little uncomfortable, but fine for one night. The rooms were extremely clean, but quite basic and you could still smell the strong sulfuric onsen scent even our room.

Great outdoor private onsens and really friendly and helpful staff. Our room had a nice view of the hillside, which was very peaceful.

Stayed in April 2023

The 3rd floor was abit inconvenicnet to us. But its ok, as i agreed higher floor will have bettwr view.

The food was so so so good. Its very impress, all dishes no matter dinner and breakfast all very good and yummy,

Stayed in March 2024

It will be even better if there is a hotel shuttle bus to take the travelers from the nearby train stations because the bus schedule is not that frequent.

The staff is polite, friendly and willing to help you with any questions. There are three outdoor hot springs and one indoor hot springs that you can reserve for your private use. The Japanese style bedroom makes you feel like immersing in the local culture. Full Japanese breakfast is also fantastic.

Stayed in March 2024

Inside the hotel, there are 2 indoor hotspring baths which we did not visit. There are 3 outdoor (the sky is visible) hotspring baths with full privacy, they require a 30 seconds' walk from the hotel building. Wear the hotel yukata to the onsens, it would be fun. But if the yukata drags under your heels, you could trip and fall. The hotel interior smells strongly of sulfur from the baths inside the building. The outdoor baths smell the same, naturally. The mattresses are of very low quality - you can feel the spring coils and the frame has no strength - I almost felt out of the bed a few times. Only 1 pillow filled with buckwheat husks is provided. One bath towel per person is issued for our 2-night stay (no exchange); it is of duel use - one uses it at the hotspring bath as well as the hotel room. There is neither shampoo nor bodywash in the bathroom of the guest room. The property is clean but a bit dated. Surprisely, no bidet is installed. The room is small, very small, and the bathroom is tight. There is only 1 hook in the bathroom to hang the bath towel. The hanging location of the second towel requires some creative thinking. The hotel does have wi-fi but it is slow, one cannot do work with it. Often I got kicked out temporarily and it would not reconnect automatically.

The outdoor hotspring baths are awesome. There is a shower inside the bath hut with a good quality trio - body wash, shampoo, and conditioner. For added touch, there is even a landline phone and a nice overhead fan. The baths are clean, the ambience is terrific, as is the water temperature. Unfortunately one could not stay too long because if the hot water does not make you dizzy, the stringent smell of sulfur will. Within walking distances, there are several mom-n-pop restaurants and convenient stores. We walked 4 km. downhill to explore and took the bus back so we did not have to walk back uphill. The temperature in Kagoshima was a muggy 34 C the day before (27-8-2023), but up in the mountain at Kirishima it was a cool 26 C with minimal humidity. A beautiful waterfall (called Maruo Falls - 丸尾の滝.) is only 6-8 minutes' walk from the hotel. At the waterfall, you even get a beautiful view of the valley below and a nice bridge afar. There is a super extra large (roughly 60 cm x 30 cm) safety box in the room, big enough for a large laptop computer. It does not operately electronically though. Rather, you insert a 100-yen coin to a slot to release the key. Whether it returns the coin (like at Aldi Supermarkets) when you insert the key to retrieve your items I do not know. I hope it does, otherwise the costs would add up if you deposit and retrieve multiple times a day.

Stayed in August 2023

The onsen are so great and I get my privacy to enjoy. The dinner and breakfast are Japanese style and so delicious, especially soba is my favorite. I also buy tasty miso to mix with rice. The room is very comfy with good views.

Stayed in November 2022

I really liked the outdoor onsen and the fact that you can use them anytime. The staff was also really nice and tried their best with speaking English. I also really liked the room, even had a balcony! The location is perfect to explore the national park, I would stay here again any time. P.S. the info about wifi is incorrect, they do have it.

Stayed in October 2022

The staff at Miyama hotel were incredibly hospitable from the very beginning - e.g., recommending us a larger room (free of charge) due to the number of bags we had with us. The onsen facilities were superb - in total 5 onsen to choose from, 3 located outdoor and 2 indoor. All the onsen are private and you have to take the key from reception to use each one. We did not have breakfast/dinner at the hotel, however the location is just perfect. It’s ideally situated next to gift stores, restaurants, and sites. Definitely recommend!

Stayed in May 2021

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Stayed in March 2024

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Stayed in October 2023

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Stayed in October 2023

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Stayed in May 2023