The very central location of this hotel to trains and transport was excellent. The complimentary drink and snacks in the bar was a lovely thing to enjoy at the end of the day. The room was a good size with comfortable beds and an excellent shower. An very good breakfast is available and reception was very pleasant.

Stayed in September 2023

Everything!!! Very nice hotel!!!

Stayed in September 2023

No shelfs or a wardrobe to put our cloths. Ok for staying max 4 nights.

Central location, right in front of Hamamatsu train station. Plenty of shopping and food area around. The hotel public bath is nice and relaxing after a busy day. It's worth making the experience. The wash&dry machines are super efficient, 300y for 30min wash and 100y for 30min drying. The hotel staff was very helpful, they do speak some English and thanks to Google translate they helped me book even online tickets for the football ⚽️ game in Tokyo. Arigato gozaimas! The happy hour offering cold and soft drinks, as well as beer, saké and many other alcohol drinks with some crackers is really good, daily offered between 17h00 and 20h00.

Stayed in September 2023

Nice stuff clean, big room and wonderful breakfast

Stayed in September 2023

The location of the hotel is epic. It's close to the train & subway station. There are main shopping streets and several shopping malls in walking-distance. You will never go hungry. The hotel is connected to a cafe, where you could enjoy your coffee and breakfast (if you did not order breakfast) before you embark on another day trip. We accidently checked in a day earlier. The reception was kind enough to assist us with our booking.

Stayed in July 2023

Location, breakfast and people

Stayed in August 2023

Mostly of booking.com problem but I requested check in at 2:00 p.m. and when I got there I was told I would be charged an extra 1,000 yen for that. Fine I was in a hurry I paid it. I got the notification by email the next day that check-in would not be possible. This was my second stay at the hotel in the same week. This time they were more accommodating, but my first check in they wanted a passport or zairyu card even though I told them I was a Japan resident. Which which also should have been evident by my phone number and credit card. I get by and just say no, but this kind of racism is crap. I expect better from a hotel in Hamamatsu, of all places.

Stayed in August 2023

I enjoyed the central location walkable distance from Hamamatsu station and the employees speak English which is helpful.

Stayed in May 2023

Rebooked this hotel several times during the same stay based on first experience. Close location to train station, May 1 and restaurants. Clean hotel with personal staff.

Stayed in April 2023

n/a

Public bath, executive lounge, location to train station and restaurants.

Stayed in April 2023

Nothing.

Great location. 3 mins walk to JR Hamamatsu station. Plenty of food & shopping nearby. Hotel staff are very friendly & helpful. Buffet breakfast is delicious. They serve Unagi with rice. We also appreciate the daily happy hours. And other amenities. The room is spacious and well maintained.

Stayed in April 2023

The bed was just too uncomfy. The mattress was very hard, and the pillow was uneven and lumpy. I guess some people don't mind a hard mattress, but I really think they should invest in better pillows.

I'm sad I have to give it a low score, because there were good points. It was clean, the room was spacious, and the staff were great. But the bed is the most important aspect to me.

Stayed in March 2023

none

value

Stayed in March 2023

Nothing

Had an enjoyable stay. Location was walking to distance to the the train station n under covermost of the way. Staff was very helpful n friendly. The room was bigger than normal n breakfast was great. The bonus was the free drinks including liquor in the evening.

Stayed in November 2022

Staff were not so friendly and it is a little expensive for what is essentially a budget hotel.

Generally well appointed.

Stayed in October 2022

Everything

Stayed in September 2022

Smell , not very cleaning, expensive for the dimension of the room.

Position

Stayed in August 2022

The worst part is the value. More expensive than most hotels in the area. You pay for the extra space in the rooms, but even then it is still really tight due to terrible layout. There is a premium for having two guests stay in a room like most hotels, but you do not get anything extra. You get 1 key card, the same 2 small pillows, etc. Most cheaper hotels offer you breakfast. None for us. Checkout time is 10 am, most other places is 11am. They charge 1000 JPY per extra hour you stay past checkout. We went down around 10:40 for checkout, when we got down the lobby, oh my goodness it was a zoo there. So many people with frowns on their faces probably waiting for available rooms.

The location of the hotel is extremely good. Right beside Hamamatsu Station, and visible as you exit the station (there is a huge sign on their building that is hard to miss. The entire hotel was extremely clean.

Stayed in July 2022

woke up with bites all over the body

Stayed in July 2022

Breakfast was amazing and way more I expected.

Stayed in May 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024