It was a little bit difficult to get to, but well worth the travel!

So beautiful with amazing amenities. Staff were lovely and helpful.

Stayed in April 2024

Some access to drinking water and tea in the evening apart from the vending machine would be great, but it was not critical for us.

Wonderful place and people! Everything was great. Arrived at peak sakura blossom and it was among the best places to see it on our trip. Staff recommendations about our walking routes and public baths were also very helpful. English language level of main staff members was high (the best we've met in Japan so far), so it made communication very easy. Adjusted breakfast for our needs and it was excellent both in terms of taste and experience. Will definitely come back again.

Stayed in April 2024

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The building and rooms are so pretty, it was very well renovated. Very kind staff too. They have 3 private bath options which is great. Also the Kaiseki dinner and breakfast were amazing!

Stayed in March 2024

There are too many good things to say about Kobayashiya. The staff was very welcoming and helpful - they even helped us when we couldn't figure out our yukatas. Our room was spacious and comfortable - but the best part is that it had a small porch overlooking the street/canal area where everyone was walking to and from the onsens. We only stayed for one night, but we wish we could have stayed here for 2 or 3 nights.

Stayed in March 2024

The walls can be a bit thin.. we could hear our neighbours talking quite loudly until well past midnight :(

Perfect location, the building / room is amazing and the staff is great. The kaiseki breakfast was really good - we’ll defo try the dinner next time.

Stayed in March 2024

They forgot to tell us that there is a Kinosaki Onsen bus for guests staying at the Ryokan so we had to lug our bags around town upon arrival from the train station . They didn’t respond when we asked if there is a hotel shuttle or pick up when we inquired. Another thing. There were harmless stink bugs on the 1st night but when I brought it to the owners attention. The problem was solved.

I loved that Kobayashiya was comfortably stylish , historical , a ryokan for 11 generations, newly restored with modcons, well designed and traditional at the same time. Another plus, its centrally located. The staff was very courteous and the food was superb. Great attention to detail. Beautiful library! And great music. The owners were there to chat with us and gave us tips. It made our stay in Kinosaki Onsen extra special!

Stayed in December 2023

Nothing at all - it was perfect!

Perfect location with enclosed balcony overlooking the river, within easy walking distance of all seven onsens. The attentive service was exceptional. The staff were incredibly friendly and helpful, including catering for us being vegetarian. The ryokan and room were stunning and the private onsen a treat!

Stayed in January 2024

Little high price wise

Absolutely lovely- loved breakfast & the onsen & the staff!

Stayed in January 2024

This is us being super gritty - only one small rubbish bin available in our Ryokan room. Literally nothing else we could point out that wasnt par. Possibly the best ryokan and omotenashi experience.

Everything - staff and team members at Kobayashiya are excellent and really champions the fame Japanese omotenashi in its core.

Stayed in December 2023

Nothing really, except I have a fear of bugs, and we did get surprised by a couple of stink bugs in our room, which we had to capture. They probably entered the room looking for warmth when the staff were airing the room out. So that's something to consider checking for future guests.

Everything! From the moment we walked in, the hospitality, cleanliness, facilities, room - it was all amazing. The highlights were definitely the room with the balcony, which was beautiful. The private onsens were a lovely treat and clean. And the breakfast was the best breakfast I've had this trip. A massive thank you to all the staff for their warm welcome!

Stayed in November 2023

That we couldn’t stay longer.

Everything is incredible from the moment you step in: the lobby is tastefully decorated, the library has a great selection of books, the private onsen are perfect to wind down, the location is great, the staff is very attentive and friendly and were able to accommodate our requests, the rooms are perfect - retaining the charme of the house while being newly renovated, and the food is probably the best we’ve had during our holiday in Japan. Wow, we loved our stay here!

Stayed in November 2023

Amazing modern Ryokan in the heart of a great onsen town. Everything was newly renovated. There are 3 private onsen that can be used by guests (no booking required, whenever it's open you can use it). The breakfast was outstanding and staff speaks English. There is also a tea ceremony held in the lobby in the morning.

Stayed in November 2023

The bed was quite firm, like all beds we encountered in Japan. Also, you should note there is not a shower or bath in your room. You are bathing so extensively at all the onsen or in the private onsen in the building, so it's just not necessary. We certainly didn't miss it!

Staying at Kobayashiya was a special experience. The space was beyond beautiful and better than I could have hoped. The staff was so exceptionally helpful and kind. When we struggled with our yukata, they came right up to help us get dressed. We didn't initially opt for their dinner at Cyan when we booked because the menu was crab/seafood heavy and I have an allergy. We figured we'd just wander around and eat somewhere in Kinosaki. But when a cold rainy storm blew in, we scuttled back to Kobayashiya and they graciously seated us at the bar in the dining room where we enjoyed a delicious dinner. It wasn't the big dinner we'd have had if we'd signed up for that when we made the booking, but more than enough food and absolutely wonderful. I wish we had stayed an extra day to really spend more quality time there. Thank you, Kobayashiya!

Stayed in November 2023

The place is amazing but there a lot of traffic until 22h and it's not really soundproof. Meanwhile after 22h it's all good.

The decoration is amazing. The place is central. The service is amazing, the people are the nicest. You can choose between different Yukata at your arrival depending of your personal taste to visit the city... ❤️ There is 3 privates onsen you can juste walk-in and lock for enjoying a nice hot bath. (Even if the city is full of it, The private part is pretty nice)

Stayed in November 2023

Nothing - everything was perfect

Very good traditional Japanese hotel (Ryokan). Big, friendly room, we slept in a bed which was comfortable; Very friendly staff who will help you with recommendations of any kind; they are speaking good english; Japanese style breakfast exceptional - you are being served and explained what and also how you could eat it in a good way (we liked that very much); we were also there once for dinner and had the opportunity to have the "great crab" dinner (during crab season) - and this was really something you will remember lifetime; 3 private onsen (thermal baths) which you can use whenever it is free - you lock the door so that you are private; you can take your usual shower in the area in the onsen which is designed for you to get clean before entering the thermal water; do not expect a shower in your private bathroom

Stayed in November 2023

Nothing

The hotel was very well situated in the town. It had beautiful views of the central river and a beautiful Japanese garden at the back of the property. The decor is contemporary Japanese minimalism, with careful attention to detail. Thoughtful touches of the traditional property have been preserved. The pillows and bed were extremely comfortable.

Stayed in October 2023

Nothing....should perhaps make it adult only in keeping with the ambiance and zen surrounding

Amazing Staff, aesthetic, comfortable, great location, amazing private onsen

Stayed in October 2023

Amazing style and ambiance, loved the place. Food was also very good!

Stayed in October 2023

The staff was SO accommodating and helpful. The room was beautiful with a view of the bridges. Complimentary tea and coffee and some sweets. Three private onsens

Stayed in October 2023

I wish inn onsens were reservable so that it helps guests coordinate their tight schedules.

Everything. Food (dinner & breakfast) was literally art. Everything was presented in such a beautiful way! Inn's onsens were great (👍 temperature) and close to other bath houses so you can just pick and choose. The staff was amazing and able to accommodate English speaking guests. Overall we had such an amazing ryokan experience and we want to come back next year if possible.

Stayed in October 2023

Excellent dinner, with the house specialty stuffed steamed tomato being particularly memorable. Comfortable room overlooking the willow-lined river. Gleaming polished wood floors.

Stayed in September 2023

Is a must go

Stayed in September 2023

Since there is no shower in the room, maybe the private onsen at level 1 should be open 24 hours.

Newly renovated. Excellent service in fluent En and Chn. Prime location near the main road and onsen. There are private onsens as well. Dinner set good for value not super expensive. Both dinner and breakfast sets taste great 👍🏻

Stayed in September 2023

NA

The ryokan has 3 nice indoor onsens. The Kaiseki meals are outstandingly beautiful and tasty featuring traditional ingredients and cooking. The staff are responsive and provided service beyond the usual. Thank you so much for your advise! I managed to buy the sashimi knife !

Stayed in June 2023