250-0312 Kanagawa, Hakone, 230-32 Hakoneyumoto Condominium Sakura C-1, Japan
#35 of 72 Holiday rentals in Hakone
Guests' ChoiceBased on 17 hotel reviews
8.2Cleanliness
8.5
Comfort
8.1
Location
8.1
Facilities
8.6
Staff
8.3
Value for money
7.7
Free WiFi
6.2
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Showing 1 – 17
Reviewed: 4 February 2024
Justin
AustraliaSome of the heaters weren't heating as much as we would like, though in the summer I doubt that this would be an issue, however, during the winter, the additional warmth would have made our stay much more comfortable.
Location was a good distance away from the station, however, with a rental car getting around was really easy. The atmosphere of the room was also really warm and welcoming and great place to stay and relax in.
Stayed in January 2024
Reviewed: 10 September 2023
Seiko
JapanQuality of towels otherwise all fine
Great view and generous space and facilities
Stayed in September 2023
Reviewed: 22 June 2023
Khaled
KuwaitEverything in japanies language
Some tea and coffee
Stayed in June 2023
Reviewed: 21 April 2023
Steve
SwitzerlandInstructions to find the place could be better
Stayed in April 2023
Reviewed: 21 April 2023
Amanda
Australiaa few stains on carpets, dirty walls and mouldy shower
location and scenery
Stayed in April 2023
Reviewed: 28 December 2021
Maya
Japanwindows dirty carpet has a lot of stains and dirty Japanese slippers
the space and scenery
Stayed in December 2021
Reviewed: 31 October 2023
Iheb
TunisiaWhile the onsen was astonoshing, several aspects of the accommodation left much to be desired. The condition of the house was subpar. The bed linen, which appeared old and worn, emitted a noticeable, persistent moldy smell. This not only affected our comfort but also exacerbated my allergies, making for an uncomfortable stay. The moldy odor permeated the entire house, creating an unpleasant environment. Additionally, the overall maintenance of the property was lacking. We noticed a significant amount of dust accumulation and spider webs throughout. This indicated a lack of regular cleaning and upkeep, which further detracted from our overall experience. Given the reputation for cleanliness in Japan, we expected a higher standard, especially for the price. These issues were significant drawbacks that greatly impacted our stay. Additionally, the property was challenging to reach from Hakone Station. I would strongly recommend opting for a taxi to avoid the inconvenience. Upon arrival, finding the apartment was a bit of a puzzle, and some more detailed directions would have been greatly appreciated. In the future, I hope the host addresses these issues to provide a more comfortable and enjoyable stay for guests.
One highlight of our stay was the astonishing bathtub inside the house. The use of natural onsen water added a special touch, creating a truly rejuvenating experience. It was a wonderful feature that enhanced our overall relaxation during our time in Hakone
Stayed in October 2023
Reviewed: 29 September 2023
Adele
AustraliaFelt the pictures of the property were not reflective of the standard of the property now. There are stains on the carpet and for the price you’d expect more. It sleeps a lot of people so might be better value if you had 8 or more but this was the most expensive place we stayed at in Japan and the lowest standard. The property hadn’t been well maintained and the outdoor bath which was the main reason for selecting the property was a let down. You really need a car to get to the property or taxi.
Stayed in September 2023
Reviewed: 25 September 2023
Selinaf
GermanyIt was really unclean, especially for japanese standards. For me personally, this was the filthiest place I ever booked. The place was not well maintained, it was really worn down. Old dirt and stains were everywhere, the air con fan was so full of dirt in the Master bedroom toilet, that it couldn't function anymore, we had to try to clean it ourselves. Furthermore were our bedsheets dirty, when we arrived. Some windows and balconies were so dirty, that you almost can't see through. In my opinion, this place is nothing like in the pictures anymore. I was really disappointed from this place. The location from this place is far away from the station, luckily there is a bus connection. The building from the outside was also not well maintained. The building was really hard to find in the first place. You only receive two towels per person, which didn't absorb water anyway. In my opinion you need more towels or at least a bigger one for the use of the hot tub. After our experience I can't reccommend this place.
I booked this place because of the nice photos and also because this seemed perfect for our group. I expected this place to look like the pictures on the website.
Stayed in September 2023
Reviewed: 8 May 2023
Thitaya
United Statesspaces, nice and clean. good amenities
Stayed in April 2023
Reviewed: 17 November 2023
Cindy
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 9 November 2023
Kelli
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 19 December 2022
Gilbert
SingaporeThere are no comments available for this review
Stayed in December 2022
Reviewed: 26 March 2024
Patrick
PhilippinesThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 May 2023
Liam
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 28 October 2023
Anonymous
MexicoThere are no comments available for this review
Stayed in October 2023
Showing 1 – 17
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