700-0827 Okayama, Okayama, Kita-ku Heiwa-cho 5-1, Japan
#4 of 52 hotels in Okayama
Guests' ChoiceBased on 588 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Zeph
United StatesModern, felt new and premium. A short walk from the JR Okayama rail station with regional and shinkansen. Many dining options all around. A full-size convenience store off the lobby. A full breakfast buffet with many offerings, tasty.
Stayed in May 2024
Reviewed: 4 May 2024
Hannah
FranceVery convenient hotel, well located close to the station and in a lively but not too crowded/noisy neighborhood, very nice and helpful staff. Clean and comfortable.
Stayed in May 2024
Reviewed: 4 May 2024
Victoria
AustraliaNothing we can think of.
Great location - walked from the station with all our luggage. Got an upgraded room which was great with a bit of extra space and a small table with chairs. Each floor had a mini gallery with art which was nice. Had a fabulous laundry room which had washers, dryers, hangers, baskets - everything you could you want especially if you have been travelling for a week. Staff were helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Ronaldo
NetherlandsThe ryokan needs proper maintenance and the free use of private onsens is limited. Inflexible policy.
Dinner and breakfast were excellent.
Stayed in April 2024
Reviewed: 2 May 2024
Dirk
BelgiumNon
Great position and great breakfast.
Stayed in April 2024
Reviewed: 2 May 2024
Chih
TaiwanNope
The location is really good. The space is large. I like the retro interior decoration. The staff at the counter are very friendly.
Stayed in April 2024
Reviewed: 2 May 2024
Simon
New ZealandThe breakfast was not good value for money. Arrived 40 minutes before finishing time and they were packing up and there were limited options. The croissants were dry and coffee very average. Was very disappointing.
Comfortable beds, friendly staff and good location.
Stayed in April 2024
Reviewed: 2 May 2024
David
JapanComfortable large rooms in a good location.
Stayed in April 2024
Reviewed: 1 May 2024
Sean
United KingdomNice room, spacious and good facilities. Good location, right next to the train station. Lovely view from up high. Restaurant downstairs, good food.
Stayed in April 2024
Reviewed: 1 May 2024
Maria
AustraliaNothing.
Nice hotel in a good location. Our room was spacious and comfortable. Short walk from the train station. Very nice breakfast with friendly staff. We already booked this hotel for our next trip.
Stayed in April 2024
Reviewed: 1 May 2024
Liz
AustraliaGreat location. Reception and wait staff in the restaurant were super polite, helpful and kind. Our room was very comfortable. Extra pillows were no problem.
Stayed in April 2024
Reviewed: 27 April 2024
Davide
ItalyPoor English for staff
Position, staff, services
Stayed in April 2024
Reviewed: 26 April 2024
Beth
United StatesThe room was quite generously sized and comfortable. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Annina
AustraliaConveniently located to the main train hub with lots of dining options nearby. Dated interiors but value for money and comfortable beds.
Stayed in April 2024
Reviewed: 23 April 2024
Di
AustraliaSpacious rooms and a couch!
Stayed in April 2024
Reviewed: 22 April 2024
Edwina
AustraliaClean hotel with good facilities - easy walk to the station or the gardens/castle area. Laundry facilities were super useful including drying racks you can use in your rooms. Good location for a 3 night stay.
Stayed in March 2024
Reviewed: 20 April 2024
Kiril
BelgiumExcellent value for money. Outstandung customer service!
Stayed in April 2024
Reviewed: 20 April 2024
Sabine
United KingdomBreakfast buffet was OK, the room decor is a little old fashioned but everything worked perfectly and it was very clean
Great location, room was a good size, good facilities, staff very helpful
Stayed in March 2024
Reviewed: 18 April 2024
Lynne
United StatesThe hotel was close to the train station and sightseeing sites. The room was large and had nice views from our window. The staff were helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Laurel
United StatesWalking distance to the train and local sights; "retro" blonde wood furnishings; pleasant lobby and swift checkin and checkout; quiet.
Stayed in March 2024
Reviewed: 17 April 2024
Della
AustraliaBeautiful large room. Helpful staff. Couldn’t have asked for more.
Stayed in April 2024
Reviewed: 15 April 2024
Margaret
CanadaComfortable room. Good location. A handy convenience store that one could access from the hotel. Nice ambiance.
Stayed in March 2024
Reviewed: 15 April 2024
Martine
BelgiumThe location near the Park and the shopping center was very good. The breakfast was also very good as it included food for westerners.
Stayed in April 2024
Reviewed: 15 April 2024
Woodrow
United StatesGreat location. Easy walk to the station and to restaurants.
Stayed in April 2024
Garbsen, Germany
Glastonbury, UK
Pretoria, South Africa
Pirgos, Greece
La Paz, Bolivia
Yoron, Japan
Temuco, Chile
Ao Nang Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content