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Reviews of Kose Onsen 3 stars

389-0111 Nagano, Karuizawa, Nagakura 2126, Japan

#23 of 37 hotels in Karuizawa

Guests' Choice

Review score

Based on 35 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Quiet and cosy Ryokan with retro-charme and good food

    Stayed in April 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Japanese-Style Standard Room
    • Stayed 1 night

    It was a great experience but I expected more from the breakfast, although it was also good. The room was clean, the onsen was really nice. Very easy to get to the city with a bus.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Nice & quiet, very good for relaxing holidays
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The hot spring bathroom is quite small.

    Very traditional & small hot spring hotel in the mountain with nice view.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Japanese-Style Quadruple Room
    • Stayed 1 night

    Very nice old style ryokan surrounded by nature. Very cozy private rotenburo. Nice japanese breakfast.

    Stayed in November 2023

  • Reviewed: 17 October 2023

    8.0
    Good place to quiet down and be alone.
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit cold in the common areas as the weather was getting cold.

    Surrounding was very quiet and serene. Not crowded

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too dark - difficult to see and read. No hooks for coats or towels. Breakfast poor

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Very relaxing experience in a remote location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really only accessible by car as public transport was limited during the night. We did see a bus stop just outside Kose. The mountain roads leading up to the hotel are pitch black at night so be prepared and drive carefully. It is a tolled road into a national park so during the day you have to pay 500 yen but during the night the toll was unmanned. The hotel staff did say after we arrived that had we mentioned Kose hotel we would have been let in for free, if you had payed the hotel would refund you if you keep your receipts

    Very remote onsen in a national park away from the busy city so noise pollution was non existent. There was a stream running from outside our room so which was very relaxing if you enjoy those sounds. The private onsen which you could book when you want to use it was clean and extremely relaxing. The water temperature was excellent. The staff were excellent and very accommodating as we did not speak any English at all so had to communicate via google translate.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The hot spring is good and location is beautiful.

    Stayed in September 2023

  • Reviewed: 24 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There is not much more to see nearby than the hotel itself and you would need a car or rely on an infrequent bus connection (with most passenger going to Kusatsu, so ensure to tell the driver you need to unboard earlier or it will take forever to get your luggage back)

    Staff was very kind and patient since I do not understand Japanese too well. The food was great

    Stayed in May 2023

  • Reviewed: 26 March 2023

    8.0
    nice and calming experience with the onsen. loved that it’s quiet and peaceful.
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    far from train station

    tranquil surroundings , nice meals

    Stayed in March 2023

  • Reviewed: 13 October 2021

    8.0
    wonderful Japanese stay in the middle of a National Park. quiet, clean, friendly
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room
    • Stayed 2 nights

    stunning setting with river running underneath our window. private onsen was free of charge. very friendly staff, helpful.

    Stayed in October 2021

  • Reviewed: 9 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Dirtiest bathroom ever. Moisture and dirt. Dusty bedroom

    Nice external onsen, good food, quiet and green place

    Stayed in May 2024

  • Reviewed: 4 December 2023

    4.0
    I wish they cleaned the bathrooms...
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The thing that bothered me the most was how dirty the whole room, and especially the bathroom, was. Everywhere you looked at there was mold from a long time ago. Attached is a picture of the kettle that's supposed to be DRINKING WATER for your tea. Disgusting. The Onsen is free, but when you do the checkout you have to pay tax, mine was ¥300. The hotel is an hour away from the city so they could have more vending machines on site. You could only buy beer, water, tea and cup noodles and they were overpriced. Location is horrible for going around, no taxis near, and if you do get a taxi it'll be around ¥3,000-¥4,000 and the only bus from the hotel was only working from 10 am to 4 pm with a 40-minute gap. So for the whole day there would be 9 buses in total. The check out is 10 am, the earliest checkout I have ever seen. This is my 5th week in Japan and this stay was my worst experience (other factors involved). Due to the lack of cleanliness, I don't recommend this hotel.

    I liked the room in terms of size, of furniture, of decoration. The private onsen was really nice too.

    Stayed in December 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The hotel is located in a quiet area, very peaceful. The private onsen rooms are so impressive, must try. The staff is very nice and helpful. I don't mind coming back if I have a chance.

    Stayed in October 2023

  • Reviewed: 7 June 2023

    10
    I will be returning that is for sure.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    It was all good

    Very good private onsen's and amazing food. nice and secluded

    Stayed in May 2023

  • Reviewed: 12 February 2023

    4.0
    DISAPPOINTED !
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything from the service to food to room and omg the onsen was really bad..

    I'm a regular with booking.com for 10+ years n true onsens hopper and I must expressed this is 1 of those bad ryokans we have ever experienced!! Traditional old we can expect but toilet was dirty n service was zero.. food was bad unlike a real ryokan we were served western food for both nights! They still used kerosene as heater n whole ryokan was smelling of kerosene!! Utterly DISAPPOINTED n for the price we paid....it was really NOT WORTH IT AT ALL..

    Stayed in February 2023

  • Reviewed: 7 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel near the river is so beautiful!!!! and the private hot spring is excellent!!!! Food is perfect, staff is friendly as well!!

    Stayed in January 2023

  • Reviewed: 28 December 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    none

    the staff, the environment, the room

    Stayed in December 2022

  • Reviewed: 2 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Japanese-Style Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The room was was not cleaned well enough. Hair was on the floor and toilet was disturbingly dirty.

    Stayed in September 2022

  • Reviewed: 18 September 2021

    10
    Very nice ryokan
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Nice ryokan nestled gently next to a quiet stream.

    Stayed in September 2021

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 25

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