424-0203 Shizuoka, Shizuoka, Shimizu-ku Okitsu Azuma-cho 1234, Japan
#24 of 54 hotels in Shizuoka
Guests' ChoiceBased on 44 hotel reviews
7.8Cleanliness
8.0
Comfort
7.9
Location
8.0
Facilities
8.1
Staff
8.6
Value for money
8.0
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 2 April 2024
Chandra
United StatesThe room was too hot/fan too loud.
The view was great and the food a wide variety=great!
Stayed in March 2024
Reviewed: 4 August 2023
Sei
Japanbreakfast is not good. especially juice is not tasty.
we stayed with my kids(2years and 6month). This hotel has big baby bath for diaper baby. it's really nice. and dressing room has 2 baby bed. so we can enjoy Onsen time with children. my kid enjoyed pool too.
Stayed in August 2023
Reviewed: 16 May 2023
Octavian
JapanMen onsens and outside baths are way worst compared to Women ones. Very crowdy, even during the weekdays.
Very good food in the local restaurants which are open until late; very good staff; very clean.
Stayed in May 2023
Reviewed: 18 April 2023
Tuntaree
ThailandStaff didn't speaker english that it problem about communication
Onsen and room size
Stayed in April 2023
Reviewed: 23 December 2022
Himanshu
Japanonsen is really good
Stayed in December 2022
Reviewed: 13 December 2022
Kongtaweesombat
Thailandroom was quite small since it was futon bed so it was difficult for elder to stay
Big onsen with many types of spring water and sauna rooms
Stayed in November 2022
Reviewed: 29 January 2022
Amrit
Japanbed mattress
location and facilities
Stayed in January 2022
Reviewed: 8 April 2024
Laksana
ThailandNothing
Very local. Nice breakfast. Nice and big onsen facilities. Good variety of restaurants. Nice view. Service minded staffs. Even though they don’t speak English but they try using application to serve their best. Excellent system and process to serve lots of guests.
Stayed in March 2024
Reviewed: 29 November 2023
David
JapanNo in room shower facilities, bed was hard and air conditioner was ineffective. Nice facilities but overcrowded.
Spacious bathing area, and felt like time travel back to Showa days!
Stayed in November 2023
Reviewed: 5 October 2023
Rita
PortugalFirst of all, the hotel is about 1.2kms walk from the nearest train station. We arrived tired from carrying our luggage and just wanted to go to the room and take a shower. We were promptly told, ( via google translate, given that the staff did not speak English ) that no guests with tattoos were allowed in the public baths. We said no problem because we wanted to go to the room and take a shower and we asked if our room had a bath. The staff told us that our reservation was with a shared bath so we asked for a room with a bath and that we did not mind paying extra for the bath in the room. The staff agreed and charged us extra, to later find out when we arrived in the room that the room had just a toilet seat! not a bath! worst of all, me and my partner have visible tattoos and the staff said that that we were strictly forbidden to walk in any common areas in the hotel if any tattoo was showing. That means, our stay was inside a room, where the sheets, the walls and the shades had visible stains, the air conditioner had probably never been cleaned and was full of dust and grind, the tv cables were stripped and could easily cause electrocution. We did not even had a good night sleep given that the bed was very soft and we could hear every single car passing on the freeway ( the hotel is right next to one ). We advise all future guests to just take a good look around in the reception area, because if you just look up, you can clearly see just how filthy the hotel is and the care and attention they give to their guests and commodities.
The mountain view.
Stayed in October 2023
Reviewed: 4 October 2023
Faith
CanadaThe air conditioning throughout the building and especially in our room was very poor, whole building smelled like smoke, massage chairs were very worn
Public bath was very nice
Stayed in September 2023
Reviewed: 8 August 2023
Wilfredo
JapanBreakfast was not good.
Stayed in August 2023
Reviewed: 29 July 2023
White
JapanThere were hair and dust on the bed side table when we first came into the room.
The hot springs were awesome.
Stayed in July 2023
Reviewed: 17 July 2023
Fujimori
JapanNon-smoking room but smells of smoke. Very hard for a rhinitis sufferer.
Izakaya is nice. Good and friendly staffs. Good place to drink beer.
Stayed in July 2023
Reviewed: 2 July 2023
Keiko
United StatesCouldn’t take a walk on beach
Shuttle bus service from JR station, nice gift shop, various restaurants and spas
Stayed in June 2023
Reviewed: 26 April 2023
Ronald
JapanI didn't felt well there. The Hotel is next to a very crowded highway. The bicycle parking was very unsecure. For "safe" bicycle parking I had to pay additional fee.
The Onsen was really good.
Stayed in April 2023
Reviewed: 14 April 2023
Milton
United KingdomIt was more of a bath house spa than a hot spring resort.
The staff were friendly and helpful.
Stayed in April 2023
Reviewed: 14 December 2022
Fabiot_hk
Hong KongTo get in their room, you have to speak Japanese. If not, they'll just turn you away even you're trying to check-in at night, risking no place to sleep. Terrible This asset shouldn't be listed for international travellers on Booking.com
None
Stayed in December 2022
Reviewed: 15 September 2022
Regina
JapanThe carpet at the entrance lobby was a little dingy as I assume it’s pretty old and many people walk on it. But over all the hotel was nice.
The hotel has everything, indoor pool, onsen, restaurants, everything. It was super convenient. The staff is super nice and they even have rental swim suits as I did not have one on hand for the pool.
Stayed in August 2022
Reviewed: 7 May 2022
Jofe
Japanhot spring.. Onsen is Good
Stayed in May 2022
Reviewed: 2 October 2021
Lorenzo
JapanThe room was small and cold despite turning off the air conditioner. The hotel is close to the main road so there is some car noise.
There are lots of different hot spring baths.
Stayed in October 2021
Reviewed: 25 April 2024
Delgermaa
JapanThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 January 2024
Thitaree
ThailandThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 October 2023
Hay
JapanThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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