869-2402 Kumamoto, Minamioguni, Manganji 6755-1, Japan
#16 of 38 hotels in Minamioguni
Guests' ChoiceBased on 19 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
8.9
Facilities
9.2
Staff
9.3
Value for money
8.6
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Showing 1 – 19
Reviewed: 17 February 2024
Yu
ChinaThe experience was wonderful,super nice staff delievered our dinner to the room and introduced every detail of the meal. The onsen was also beyond the expectations with all the amazing outside views
Stayed in February 2024
Reviewed: 31 December 2023
James
United KingdomExcellent. The Onsen was amazing and it was so tranquil and peaceful. It's definitely one of the best to make you feel like you've gone back in time and experienced it the way they did in old times. The traditional multi course dinner was exceptional. One of the best meals I had during my holiday in Japan. The staff were great and the bus shuttle from the bus stop helped a lot with getting our luggage to the Onsen.
Stayed in December 2023
Reviewed: 9 October 2023
Gizem
United KingdomWifi wasn’t good
Stayed in October 2023
Reviewed: 5 August 2023
Yan
Hong KongThe room is very comfortable. We are impressed by the quality of service and food provided. A memorable stay!
Stayed in August 2023
Reviewed: 1 March 2023
Enpsilver
FinlandExcellent japanese style Hotel with friendly staff. We arrived to Kurokawa by bus, were contacted by the Hotel well before hand, and Hotel staff was waiting for us to take our luggage to the Hotel for us by car. We also got a ride to the bus after check-out. Not all of the staff was fluent in english but they were eager to help whenever needed. Onsen pass can be purchased from the Hotel lobby and they can give recommentations of nearby onsens. The hotel's own onsen was really nice, including both in- and -out-door baths and a cold bath for cooling off especially after sauna. In February we enjoyed onsen with light snow. During summer or autumn, the scenery is surely even more stunning. In addition to men's/women's baths, the Hotel has three small private/family onsen baths that can be reserved from the lobby even in the early morning hours. Sauna in the onsen smelled a pit feird. That is, said by a Finn - but onsens are the THING here. Really good breakfast and dinner! The room had plenty of space and a really nice atmosphere.
Stayed in February 2023
Reviewed: 25 February 2023
Yael
IsraelThe hotel’s location is a bit outside of Kurokawa center, but still reachable by walk or by 5 min drive.
We slept in a room with a private bath, the views to the river from the balcony were fantastic. The hotel has a beautiful Japanese design, the dinner was one of the best we had in Japan. Everything was perfect.
Stayed in February 2023
Reviewed: 22 February 2023
Chatchanee
ThailandQuite far from the village center. We walked to the river to see lantern at night but staff could not explain the direction so we try google maps but it lead us to main road which was quite dangerous at night.
Very nice and large outdoor bath. Fancy Kaiseki meal course in the room. Friendly and helpful staffs except the one who can speak English.
Stayed in February 2023
Reviewed: 7 February 2023
Cho
Hong Kongno
Staff are nice and helpful. I do have a relax and enjoyable trip when I stayed there! There’s not nearby restaurants or convenient store like 7-11, Lawson. Super recommend to stay here with dinner & breakfast too, that make me feel a perfect day. ✅outdoor public bath are for all guest ✅private family bath can be booked
Stayed in February 2023
Reviewed: 2 January 2023
Sharon
United StatesI don’t know if it was exceptionally cold weather but the rooms were very cold.
staff was really helpful and nice. The ryokan was beautiful and the onsen baths were beautiful. we took outdoor onsen baths with the snow falling. the food was delicious
Stayed in December 2022
Reviewed: 14 December 2022
Elaine
TaiwanWe had dinner at room. The food itself was great but the room was full of cooking smells for a long time even until we fell asleep. Rather to have dinner ouotside the room.
Excellent meal and service. Recommend to use family bath!
Stayed in December 2022
Reviewed: 19 November 2022
Jatuporn
ThailandNothing
Great service superb atmosphere and view Onsen is the best Perfect
Stayed in November 2022
Reviewed: 8 January 2023
Stephen
Hong Kongthere is a very rude staff with absolutely no idea how to treat customers right. we didn’t ask for the kind of service. other staff spotted and stopped him, damage is done.
Stayed in December 2022
Reviewed: 9 December 2022
Hien
United StatesOn checking in, the front desk person was rude. Mentioned that his staff does not speak English well which is fine but says “you’re in Japan, you should speak Japanese” (twice!!) and not in a friendly manner. He should not be in hospitality and certainly doesn’t represent the many polite, friendly Japanese that we’ve met. Interaction with him was very upsetting and frustrating.
Food was amazing, space was spacious and beautiful. Private baths were relaxing. Dinner and breakfast service staff were wonderful.
Stayed in December 2022
Reviewed: 28 September 2021
Christine
JapanPrivate onsen
The private onsen connected to the room was magnificent as well as the onsen for hotel guests.
Stayed in September 2021
Reviewed: 18 September 2023
Douglas
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 25 June 2023
Blake
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 20 February 2023
Samitanun
ThailandThere are no comments available for this review
Stayed in February 2023
Reviewed: 10 January 2023
Ramon
ThailandThere are no comments available for this review
Stayed in January 2023
Showing 1 – 19
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