N/a

Everyone is so very warm, friendly, and welcoming! We enjoyed the greetings from their 2 behaved dogs, Leo and Miko! We loved the welcoming green tea and fresh fruit every afternoon.Not to mention the free Maiko show( Tuesday night starts 2040.. we had fun, very interesting to learn maiko vs giesha. The whole family is so welcoming and fresh roses delivered to our room for our 25th wedding anniversary, how sweet! We loved them all .We will highly recommend if anyone wanted to explore Rokyan style experience.

Stayed in May 2024

The staff were extremely kind and helpful. The location was just right in a great area with at least 3 Temples close by (good for early starts) and downtown easily accessible.

Stayed in May 2024

Bathroom was a bit old and worn (especially toilet, wet room, tub, and linoleum floors/walls). No breakfast or dinner options.

Excellent staff, free water, fruit and snacks, large room with tatami mats, comfortable beds, the best location. Very helpful staff

Stayed in May 2024

Nothing, we loved everything about this place.

This Ryokan was right in Gion, so we were able to be at the heart of it all. It can get pretty crowded, but this was off on a side street so it was a nice calm away from the hustle and bustle. The staff here is AMAZING. They are so nice and so helpful. We actually forgot our wedding rings when we checked out, but they mailed it for us. The dogs on the property are also super cute.

Stayed in April 2024

nothing !

fantastic location! the owner are wonderful and go out of there way to help. They did my laundry, helped forward my luggage , had a Maiko show for us and plenty of snacks. Great experience and would highly recommend recommend this Ryokan.

Stayed in May 2024

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Absolutely lovely hosts, great location, very clean and amazing room

Stayed in May 2024

Not much

The room was so comfortable, the staff amazing and the location the best

Stayed in April 2024

Great guest, perfect location, we had a maiko show on arrival as a bonus!

Stayed in April 2024

I have no complaints!

I can’t recommend this place more!! It was in a quiet nook of the Gion area and it was such a great experience. The staff feel more like hosts. They are so accommodating and easy to communicate with even though I don’t know any Japanese. The room has everything you need and the staff give you little snacks and pastries for free which I thought was so sweet. They also helped me do my laundry for me for free. The ryokan is a 15 min walk from the closest subway but it honestly doesn’t even feel that long because there’s so many shops to look at on the walk there. The view from the room was also great I could see one of the shrines just from my window. On my second day there they also had a meiko show for all the hotel guests for free. It was great to experience it and also cool to see some of the other hotel guests. Overall, highly highly recommend if you’re planning on staying in Kyoto! (They also had two super cute golden retrievers!)

Stayed in April 2024

Charming ryokan in a fabulous location with generous hosts that provided thoughtful touches like they served you afternoon tea every day and provided a Maiko show for free. It was incredible to be able to ask the geisha in training about her life and play traditional Japanese games with her.

Stayed in April 2024

The bathroom could use some hooks to hang towels or clothing. A low portable towel rack and plastic tray took up floor space and the tray would get wet as the shower curtain did not completely contain water.

The hosts were very gracious and made available a variety of snacks throughout the stay including fresh fruit and breakfast pastries left in our room each day. It was nice to have a Japanese home experience. The dogs were so calm and gentle. The location was very quiet and the courtyard entry felt safe.

Stayed in March 2024

Very expensive however, was wonderful stay.

Excellent location in the heart of the Gion distract. The couple hosting were amazing and friendly. Two beautiful dogs greeting you and room was clean.

Stayed in April 2024

I am so glad I chose to stay here. It was easy to get to via a bus from the train station and it's perfectly near all the major Gion sights. The family who own the hotel are welcoming and helpful and made my stay very comfortable. I could wake up at 5.30am visit a few places before the crowds of tourists arrived and then come back to the hotel for a nap, breakfast and a shower before heading out again. They leave little snacks for dessert and breakfast in the fridge and also fruit, which was a lovely touch. The room was huge and so was the bathroom. Ok the decor doesn't match and its kind of corny but the bed was so comfortable and they provide PJs, Toothbrush etc plus there is a kettle, fridge and TV in your room and a microwave, little oven and snacks you can help your self to in the hallway. One night they had a free Geisha performance with complimentary drinks in the downstairs lounge room. I would stay hear again in a heartbeat.

Stayed in April 2024

I was able to check in earlier than planned which was great. The location is perfect. Near to the places you wanted to be, but quiet area. The people there were super friendly as well. Highly recommend staying here.

Stayed in April 2024

Nothing

Wonderful in every way. Exceeded our expectations again and again. Quiet, comfortable traditional room with a great view, in a bustling, walkable part of Gion. Close to everything yet a restful hideaway. The friendliest most kind and helpful hosts. Topped off with endless yummy snacks and a free Maiko show. Don’t hesitate to stay here.

Stayed in March 2024

One of the best place that we have stayed so far: our superb hosts, 2 friendly dogs, maiko show, daily dessert and fruits. Wonderful location too.

Stayed in March 2024

I was very pleased with my stay. The room was lovely, the staff are all very kind and attentive, and my overall experience was great! I completely recommend this hotel.

Stayed in March 2024

It was the perfect traditional stay.

Stayed in March 2024

The owners and staff were extremely friendly and helpful; they gave recommendations on what to visit and how to get there. I thoroughly enjoyed the Maiko show and games on Saturday night, it was a special experience. The Japanese style room was excellent! The view was great, the futon was very comfortable, and there was a low Japanese table. I was amazed by the amount of tasty treats and snacks they provided, something always hit the spot after a long day of walking through the beautiful neighborhood. I plan on staying here again on my return to Kyoto.

Stayed in February 2024

If I had to be picky, I would say that hours or operation make it difficult to check in. They close and go to sleep at night, but it's understandable, considering it is a family-style ryokan and they do work with you to make sure you can get back in if you do stay out late. Just consider that before booking and expecting that you can check in at midnight, because you can't, they'll be asleep.

Absolutely the best staff. It's a family with dogs and they were so sweet, making sure there's always snacks and beer in the room. The room was also bigger than I expected and absolutely beautiful. Really felt like a welcoming home stay.

Stayed in February 2024

Better guidance about how to get there from the train station

Very beautiful location and a beautiful ryokan (way more beautiful in reality than on the pictures) the owners are very attentive, supportive and friendly and do everything for free.

Stayed in February 2024

We loved absolutely everything..it was like walking into a warm familiar home. Room and beds super clean, traditional beds on floor but so very comfortable, pillows amazing. They made us feel like long lost family and the owners and staff spoiled us rotten. We loved the room, constant food and snacks were left (a great way to test Japanese snacks) we loved the Maiko/Geisha experience, they were so very beautiful and entertaining. Sano and Mari bent over backwards to keep us comfortable and happy. We as a family of 4 cannot recommend this place enough.

Stayed in February 2024

Nothing

Welcoming and cozy place like home. Great place to experience Japanese culture. Host so warm and caring-they have two great dogs! Brilliant memories of Kyoto.

Stayed in February 2024

Loved everything.

The hosts, the unlimited bottled water, the tea and coffee as well as multiple snacks. Also, daily, one came back to fresh fruit cut up and stored in the refrigerator. This was our first trip to Japan and we will have been here for 2 weeks. In retrospect, I realize just how expensive fruit is here and the snacks add up. All this was complementary here. We had an atypical situation where various kids joined us at different times … this did not faze the hosts at all. They were gracious and kind. And then the Maiko (geishas in training) show was outstanding. Not only did they again provide complementary sake and snacks, but I found out from a guide that it is rare for a Maiko to go to anyone ‘s house unless it is an old, established relationship. From the humility and interactions with our hosts, one would never guess their status. Other reviews had posted about curfew … there isn’t one. The front desk is open till 11pm. After this, they have a way to come in a different way. We had a quadruple room which was spacious and comfortable. We also had an en suite bathroom which was remarkably useful esp at night. Sadly, we left here to go to another local Ryokan for traditional meal; well it was a mistake. I recommend kyoto ryokan Gion Sano unreservedly.

Stayed in December 2023