Good selection at breakfast, good standard of food in a lovely setting.

Stayed in June 2024

I can't think of a thing.

Everything! Hotel is lovely, room was beautiful and well-appointed. Service was spectacular and location so easy with busses, train station close-by as well as easy walking to sights, restaurants etc.

Stayed in May 2024

Honestly, no complaints

The location was great, staff was friendly and helpful

Stayed in May 2024

Minor things like: Mainly Japanese TV channels, the Pheonix channel wasn't working and just one western movie channel (the western movies could be dubbed in Japanese). Some bad smell on the floor near the window. The room isn't dark enough in the morning because of the binds.

Very good location with walking distance to trains, shopping and dining areas in Kyoto, especially very close to Gion. The staff are friendly and helpful. Good room size in Japanese hotel standards.

Stayed in May 2024

Pricey for what you get, but location makes up for it. Minor issue, the TV is a smart LG tv but you can’t connect with Netflix or any other app, while the tv offers it..!

Good hotel, but more upscale and more western style. The location was great! Nearby the river and Gion. We stayed at Candeo later which felt like a big walk always. Good but pricey massage. Great shower.

Stayed in May 2024

TV didn't work (No Netflix so not smart TV, no stations in English)

Service

Stayed in May 2024

Our room was quite small and the window was blocked The menu at the restaurant did not cater for our tastes so we only had breakfast and went elsewhere for lunch and dinner.

Nice decor Helpful knowledgeable friendly staff Nice breakfast

Stayed in May 2024

Gym too small

Rooms and bathrooms were really clean and well distributed . Location was excellent . Free coffee and tea was a great detail

Stayed in May 2024

Gym was small.

Great location. Beds were comfortable and extremely clean hotel. Nice to have a spot for free coffee and tea near lobby.

Stayed in May 2024

Our room was really small. We were dissapointed because of the size of the room. With 2 big luggage, there were no place left to sit or to do anything else beside sleeping. There were no place to put our clothes. The really tiny closet wasnt enough only for our jackets. This room is no good for more than 2 nights. Very disappointed. The room alway looked like a big mess beacuse there were no enough space.

Staff was really friendly and helpful. Everything was really clean.

Stayed in May 2024

The location is great. It’s within walkable distance of a lot of great places including the Nishiki Market and

Stayed in May 2024

Nothing to dislike, we loved it here!

What did we like? Absolutely everything! This is an amazing location for exploring the city, the geisha district, 2 metro/train stations in about 3 minutes walk, so easy for reaching all tourist locations. Just across the river from Pontocho street, which you will want to visit for dining, and only 8 minutes away from Gion, THE tourist attraction in Kyoto. The room we got was SO spacious, it had an extra seating area to enjoy a cup of tea, which was all complementary.

Stayed in May 2024

Just amazing place. We enjoyed the bar, clean rooms and large rooms, excellent location near the metro, helpful staff and good value for your buck.

Stayed in April 2024

The rooms were comfortable and modern. The services and amenities were excellent.

Stayed in May 2024

Excellent breakfast

Stayed in April 2024

nothing

Everything

Stayed in April 2024

There was nothing I did not like about my stay.

The location of the hotel was close to so much. Walking distance to Gion, Nishki market and the local train. The hotel room felt like I walked into a local's apartment. It had a lot of character but was modern. I booked the breakfast package and was not disappointed. There was enough variety for most. If you stay here you must try the spa services. I had a very relaxing massage they day before I departed. I would definitely stay here again.

Stayed in April 2024

Prices for services like massages were a bit more than the surrounding area, but expected for hotel quality.

This was the most comfortable room we were able to get in Japan. The bed and pillow were like clouds. The checkout time was 12pm which helped immensely. Overall great experience. Definitely recommend.

Stayed in April 2024

Spacious rooms with all amenities needed. The lobby and breakfast room are lovely

Stayed in April 2024

No Onsen

Excellent property with beautiful rooms and comfortable beds

Stayed in April 2024

It would have been perfect if you could open a window.

Breakfast was ok

Stayed in April 2024

Front desk Staff abit slow

Great location easy access to all main areas

Stayed in April 2024

The hotel is well situated to walk to restaurants and good bus and tube connections right outside. A good selection of food for the breakfast buffet. Staff were friendly and very helpful.

Stayed in April 2024

All was good :)

Great hotel wonderful location, and nicely designed rooms. Breakfast is rich and delicious.

Stayed in April 2024