600-8137 Kyoto, Kyoto, Shimogyo-ku Juzenjicho 196, Japan
#30 of 633 hotels in Kyoto
Guests' ChoiceBased on 1008 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
8.9
Facilities
9.6
Staff
9.8
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 21 May 2024
Emma
United KingdomI found the pass code for the doors to be a little annoying since i couldn't remember it very well but it was fine 😂
Loved the cedar bath in my room omg. Super nice and comfortable too, helpful staff, lovely vegetarian options for meals! Great location.
Stayed in May 2024
Reviewed: 19 May 2024
Catherine
United KingdomNothing,
Everything- very friendly, efficient and helpful staff, a beautiful spacious and well equipped room with the choice of western or Japanese breakfasts, both of which were delicious. In a quiet location less than a mile from the station but alongside a small canal not far from the river. Would definitely recommend.
Stayed in May 2024
Reviewed: 18 May 2024
Tomohiro
JapanNothing to mention
Perfect stay in clean and comfortable ryokan with great staffs
Stayed in May 2024
Reviewed: 18 May 2024
Christina
United KingdomUndo breakfast wasn't to our taste, but pleased we gave it a chance
Great location (near station and bars and restaurants). Wonderful staff. Comfy bed. The bath was fabulous
Stayed in May 2024
Reviewed: 17 May 2024
Zeliha
United StatesNothing
The private hot tub, location and overall authenticity
Stayed in April 2024
Reviewed: 17 May 2024
Bec
AustraliaLoved everything about the property.
Staff were absolutely accomodating and friendly and made every effort to speak English. Thankyou! Loved the backstreet location, it felt very real and authentic.
Stayed in May 2024
Reviewed: 14 May 2024
Chai
SingaporeThe room is nice and comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Nabil
CanadaEverything was great
Great staff. Always attentive to your needs. Will go above and beyond for you. One of the best experiences in a hotel I’ve had.
Stayed in May 2024
Reviewed: 13 May 2024
Zachary
MaltaPrivate wood bath, comfortable beds, super staff.
Stayed in March 2024
Reviewed: 13 May 2024
Nmjohn
United StatesStaff was helpful and fluent in English. Rooms were large and clean, has AC for those hot nights. Cypress tubs had an amazing scent and made bathing a joy. 7-11 within walking distance along with several coffee shops, pubs and restaurants.
Stayed in April 2024
Reviewed: 10 May 2024
Lars
SwedenVery friendly and service minded personnel, comfortable beds and nice rooms with wooden bath.
Stayed in May 2024
Reviewed: 9 May 2024
Douglas
United StatesSee above.
Staff were great and the room was lovely. Shower was good but a bit difficult to use due to the need to keep body and hair products away from the cedar tub which was right along side.
Stayed in May 2024
Reviewed: 9 May 2024
Susan
MalaysiaI had no complaints
The friendliness and helpfulness of the staff. Response on the messages were very quick and above all, lovely accommodation with special thought put into the room touches like the beautiful local made tea set, vsnity and stationery set and bath area
Stayed in May 2024
Reviewed: 7 May 2024
Anne-marie
AustraliaAs outlined above - English speaking TV or at least, English captions. Black tea bags. The room was probably a bit expensive for its location.
The location is about a 30 minute walk from the centre of town. The room is a good size (lots of space to move and store bags), clean and comfortable with mat flooring, a comfortable Western style bed and low Japanese style chairs. The bathroom is authentic, Japanese style with a cedar bath. The TV had no English channels which was a bit frustrating and unfortunately there was some construction going on in the street canal opposite our room window. There was beautiful china for tea but they only had green tea bags available. A little bit limiting.
Stayed in April 2024
Reviewed: 6 May 2024
James
United KingdomGreat location close to the river, lovely staff and a very comfortable room. We really enjoyed our stay and would come back if we visit Kyoto again
Stayed in May 2024
Reviewed: 5 May 2024
Thanh
GermanyHad an amazing stay. Lovely staff, comfortable room in japanese design with a cypress bathtub 😮 Located in a very nice and quite area near the river.
Stayed in April 2024
Reviewed: 4 May 2024
Taisha
United StatesNA
The staff was Amazing, hotel was very clean, room was large for us we had 3 beds plenty of space and in was in a great quiet area. If you are looking for a traditional but also very Modern hotel this is it. Book right away. 10 out of 10 must stay! We will stay here again next time we come.
Stayed in May 2024
Reviewed: 4 May 2024
John
PhilippinesThe room was spacious and clean. The toiletries and coffee provided were high quality. The staff is very helpful with our needs and most of them understand English. Our front desk, Jane, was able to assist us with our luggage transfer from Kyoto to Osaka. They are also very responsive in the email and messages. Overall, it was a great place to relax after going around Kyoto.
Stayed in April 2024
Reviewed: 3 May 2024
Alba
United StatesWhat an amazing stay. Every thing was thought out and detailed out for the most amazing stay. The bathroom and room were wonderful. Close to subway and close to restaurants and a wonderful coffee shop across the canal. The staff went above and beyond for us and we even used the laundry service.
Stayed in April 2024
Reviewed: 2 May 2024
Laura
AustraliaGreat place, would definitely stay again.
Stayed in May 2024
Reviewed: 1 May 2024
Marsha
United KingdomIt’s a little further out the main town, but it’s really peaceful.
The staff were lovely, our room was very nice and clean.
Stayed in May 2024
Reviewed: 30 April 2024
Sara
United KingdomI saw someone comment about a smell in the room. I think this comes from the cedar bath in the bathroom and so is a natural odour.
Everything! The staff were polite and helpful and even dried a couple of items of washing for us even though their service was closed.
Stayed in April 2024
Reviewed: 30 April 2024
Erica
United StatesBeautiful traditional bath with cypress tub. (Not hot spring water) We really enjoyed the traditional bamboo floors and friendly staff. This is also a great location with restaurants nearby and easy train access.
Stayed in April 2024
Reviewed: 30 April 2024
Sascha
SingaporeNA
We chose this hotel because we wanted to experience staying in a Ryokan. Loved the traditional Japanese ambiance with a modern twist. Room was very spacious and equipped with window blinds that blocks out the light in the morning. We also loved the wooden bathroom and tub.
Stayed in April 2024
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