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  5. Reviews of Garrya Nijo Castle Kyoto - Banyan Group

Reviews of Garrya Nijo Castle Kyoto - Banyan Group 5 stars

604-8305 Kyoto, Kyoto, 180-1 Ichinocho, Nakagyoku, Japan

#204 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 49 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 7 May 2024

    10
    Fantastic location
    • Leisure trip
    • Family with young children
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    It is a excellent location with a super nice place

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 1 night
    • Submitted via mobile

    Location facilities and staff were all amazing. Great bar and great hot tub.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Beautiful hotel
    • Leisure trip
    • Couple
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    It was expensive but it was worth it! It is a little far from central Kyoto but close to Nijo station which connects you anywhere you’d want to visit

    This hotel is gorgeous - every detail has been planned out in the rooms and it is perfect. The bed is super comfortable and that bathroom is luxurious. We wish we could have stayed at this hotel longer!

    Stayed in April 2024

  • Reviewed: 19 March 2024

    9.0
    Excellent service in a great location, very high quality food.
    • Leisure trip
    • Couple
    • Deluxe King Room Garden View with One Dinner Per Stay Included
    • Stayed 2 nights

    As this is a smaller, boutique hotel - there are not many places except the lobby area and your room to relax.

    Very high quality breakfast, with a choice of Japanese or Western. Staff are friendly and very attentive. Location is also great as there is a train station less than 2 minute walk away, and easy to book taxis.

    Stayed in March 2024

  • Reviewed: 15 January 2024

    9.0
    Very enjoyable. Great location with train 5mins walk.
    • Leisure trip
    • Family with young children
    • Deluxe King Room Castle View with One Dinner Per Stay Included
    • Stayed 5 nights
    • Submitted via mobile

    Additional A$150/night for extra bed for my 12yo even though we had already paid for 3 people.

    Staff were fantastic

    Stayed in January 2024

  • Reviewed: 19 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Balcony with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The breakfast, location, staff, room size, bed size, & room view.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    8.0
    Classy joint with lovely staff but for the exorbitant rates being charged wld be nice to have some sort of relaxation ar
    • Leisure trip
    • Family with young children
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    There’s not much more to it other than the nice rooms.

    The room is classy and the staff are lovely.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Perfect! Just Perfect!
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony with One Dinner Per Stay Included
    • Stayed 3 nights

    GREAT place to stay in Kyoto!!

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Luxurious and serene.
    • Leisure trip
    • Family with young children
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Beautifully decorated and spacious rooms. Very nice dining room.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Fine, but overpriced for what you get.
    • Leisure trip
    • Couple
    • Deluxe King Room Garden View with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    No pool or spa facilities. Bar and restaurant were by reservation only so if you wanted a quick meal or a happy hour cocktail, you had to go somewhere else. Only one sink in the bathroom. Had beautiful patio, but too hot out to use it and too many biting insects to be comfortable. Insect repellent would be a nice addition.

    Large clean room. Excellent staff and very helpful. Helped with making reservations and excellent dining recommendations.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room Garden View with One Dinner Per Stay Included
    • Stayed 2 nights
    • Submitted via mobile

    Taxi drivers do not know about this hotel, probably because this hotel is relatively new. Plus very difficult for foreigners to pronounce the name of the hotel to make Japanese taxi drivers understand. Time is cure.

    New and clean.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room Castle View with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    there’s no roof or garden to hang out

    great location, beautiful view from the room. exceptional service, excellent breakfast

    Stayed in May 2023

  • Reviewed: 25 May 2023

    10
    Exceptional hotel and staff in great location.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony with One Dinner Per Stay Included
    • Stayed 4 nights

    Nothing (apart from having to leave!)

    This hotel is exceptional, from the staff, to the design and decor, and the fabulous rooms. It is well located for an easy walk or train to many of Kyoto's tourist sites. The 10 course degustation dinner at the hotel restaurant was amazing, as was the included breakfast. A special mention for the fabulous professional staff.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Perfectly enjoyable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Castle View with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    Pity there is not a smoking terrace

    A bit complicated but good

    Stayed in April 2023

  • Reviewed: 18 May 2023

    10
    perfect place to stay and explore Kyoto!
    • Leisure trip
    • Family with young children
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    Everything from the very courteous staff to the amenities are excellent! The rooms were very spacious and comfortable.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    9.0
    well appointed boutique hotel with wonderful staff
    • Leisure trip
    • Couple
    • Deluxe King Room Garden View with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    the lobby area is not really conducive to sitting/lounging.

    boutique size and staff extremely attentive

    Stayed in May 2023

  • Reviewed: 26 April 2023

    10
    We stayed at some amazing places in Japan but we all agreed that this hotel was our favourite.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room Castle View with One Dinner Per Stay Included
    • Stayed 3 nights

    Nothing!

    Everything about our stay was great. All of the staff were wonderful and went out of their way to make our stay enjoyable. The restaurant was fabulous, again the staff were perfect and the food was both unusual and delicious. The hotel was beautiful and encompassed traditional Japanese with modern. The management of the hotel was excellent.

    Stayed in March 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Balcony with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    no wall socket for my iPhone charger

    location, cleanliness and friendliness of the staff.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    10
    A first-rate experience without peer.
    • Leisure trip
    • Group
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to dislike, except that parting was sweet sorrow..

    Beautifully appointed, serene, high quality furniture and decorations throughout. The STAFF is without peer - the kindest, most thoughtful hotel staff I have ever met. They helped make the hotel feel like home away from home, and also provided excellent suggestions for nearby UnSun, restaurants and making reservations, temples, art galleries and souvenir shops. No detail is overlooked in the service and room design. I simply do not think I can stay anywhere else in Kyoto in the future. Wonderful and first-rate food, a boutique hotel with a few number of rooms which helps to keep the quality of service high. Everything felt custom made and tailored for us to have the most enjoyable experience possible. I cannot say enough about what the phone I’ll tell the citizens and what a wonderful memory they helped us to create. A warm thank you to all the staff at the front desk, housekeeping and the restaurant. 誠にありがとうございました!

    Stayed in April 2023

  • Reviewed: 30 March 2023

    10
    Lovely stay . Helpful staff . Excellent breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Balcony with One Dinner Per Stay Included
    • Stayed 5 nights
    • Submitted via mobile

    If had spa and gym will be excellent

    We love the breakfast and the hotel design

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    excellent
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Balcony with One Dinner Per Stay Included
    • Stayed 4 nights
    • Submitted via mobile

    intimate quietness

    Stayed in March 2023

  • Reviewed: 26 June 2023

    7.0
    The hotel is well designed. Location of the hotel and soundproof of the room not good.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Balcony with One Dinner Per Stay Included
    • Stayed 2 nights

    Sound insulation was very poor. I could clearly hear the foot steps from the room upstairs.

    Staff were very helpful and friendly.

    Stayed in June 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 3 nights
    • Submitted via mobile

    no onzen and spa service

    dedicated service and serene environment

    Stayed in January 2023

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room with One Dinner Per Stay Included
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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