very cozy and silent and food are gorgeous with special. local menu

Stayed in May 2024

Cannot adjust heater to air condition

The room, the view, the food, the staff

Stayed in April 2024

Very good location. The only resort on Lake Tanuki. Can see Mount Fuji from the room. Dinner and breakfast also nice with lots of variety.

Stayed in February 2024

friendly and service mind staff, great dinner and breakfast, onsen, fuji view, peaceful

Stayed in April 2024

View and food are the best.

Stayed in March 2024

Bed and pillow were a bit hard for my taste, didn’t find them too comfortable. I would have loved roten buro (outside bath). Nowhere to get coffee in the morning until the buffet opened at 7am.

Very clean rooms and facilities, friendly staff, good buffet food options

Stayed in April 2024

I cannot complain at all.

The onsen and the buffet were great. The overall experience was good, with the lake view and Fuji (we couldn't see it due to the weather). Very good staff, beautiful hotel, quiet relaxing experience.

Stayed in March 2024

We are unlucky because the day of our stay is cloudy and raining so we wasn’t able to see Fuji.

The overall is good with the lake view and Fuji. The location are a bit off normal travel route but it’s understandable given the view. Food is good and variety is huge.

Stayed in March 2024

Nothing

Very good staff & beautiful hotel

Stayed in March 2024

Nothing

Dinner and breakfast was excellent. There are variety of food and the staffs paid very good attention when cooking the food for us. The materials are fresh and yummy.

Stayed in March 2024

Nothing

Very quiet relaxing experience. Love the natural surroundings and embracing the Japanese culture and food .

Stayed in March 2024

Location can be a bit of a challenge if you don’t drive but there’s a bus service so will work with a well timed itinerary.

Amazing location at Fujinomiya. The resort had everything that all you need, all the facilities had the million door view to Mt Fuji. The buffet is a worthwhile treat so do consider including it

Stayed in February 2024

Cannot complaint at all.

Breakfast and dinner were as good as you can expect. View from room was fascinating . 100% satisfaction.

Stayed in January 2024

None... booking.com needs more dining photos for this location

The in-house Onsen and the breakfast/dinner were a delight to my family. The view of Mt Fuji from the hotel was amazing too.

Stayed in December 2023

Nothing to the hotel but the weather. It was cloudy and rained the next day, but we had enjoyed the entire day yesterday, so no complaint. If really want to pick will be there is no bath room for shower in the room, but understandable as public onsen is easily access with the blessing water from Mt Fuji.

Needless to say, is the view of the Mt Fuji from our Japanese room and all around the premises. During our short visit, there were mainly local tourists, not crowded at all. We drove to the nearby lake observatory, we almost had the whole lake and Mt Fuji to ourselves, we even encountered wild deer and raccoons on the way back to hotel! The buffet is superb! It is mixed of traditional and western foods which my whole family enjoyed very much.

Stayed in December 2023

Too small Bathroom (Private bath in western style)

Great view / Excellent location for whom looking for Lake Tanuki / Excellent service

Stayed in December 2023

Nothing

If you want the view of mt.Fuji from your room this is the place! Room considered large compare to the average size in Japan. Bathroom is small (which is normal) if you want more space you can use the hotel’s onsen as well. The buffet dinner and breakfast is amazing!

Stayed in December 2023

Breakfast and dinner buffets were well stocked. Staying more than 2 nights will get repetitive though

Stayed in November 2023

The room was spacious and clean and comfortable. The view of Fuji-san from the room was fabulous. The food was great - tasty with wide selection. The view point in front of the hotel was gorgeous. We loved the walk around the park along the trails.

Stayed in November 2023

No onsen outside but the inside one is very good.

The onsen and the buffet were great. Love that you put some stickers to say it's a local dishe. Best room for the view of Fuji-san. (take the traditionnal room with the view)

Stayed in October 2023

nothing

This place is a hidden gem. Beautiful and rare location. Wonderful food. Staff so sincere and helpful. Love this place so much we came from overseas visited it twice in less than four months. Must stay at least two nights.

Stayed in November 2023

Gorgeous location opposite to Mount Fuji and a beautiful lake. Very pleasant and helpful staff. Onsen directly face the magnificient Fuji san. Just heaven!

Stayed in November 2023

Location, view, and hotel front desk staff.

Stayed in October 2023

Our original room was the western style, and it smelled really bad. We talked to the front desk, and they let us check out some other rooms. All the western style ones we saw had the same smell and we couldn't be in there for more than a couple minutes. We eventually got switched to a tatami room and it was so much better and didn't have the weird smell. Just keep in mind you won't have a bath/shower in the room and will have to use the onsen. Highly recommend not booking the western style.

We weren't happy with our original room and the staff was accomodating and allowed us to switch around until we found one we could stay in. The buffet was also excellent and had a great variety of different food options with some variation each night. Also, make sure you book the tatami room, not the western!

Stayed in October 2023