The property needs a deep clean, and better maintenance inside and in the grounds. A bit shabby.

Location was great, by the lake. The history of the hotel. The Onsen was lovely and staff we’re very pleasant. Everything was in the rooms that was necessary for a good stay and we loved the robes.

Stayed in April 2024

Nil

Clean and quiet. Good for a good rest.

Stayed in November 2023

If you’re not aware that the location is fairly hard to reach to and don’t have a plan for meals, it might be challenging. But I knew about those things and the stay felt extra special

Honestly everything. It’s not the most modern hotel but to me it has his charm. The traditional bedroom is beautiful and so big. Only 8 rooms in the property so not many people on site, I was almost always alone in the onsen. I recommend taking a walk down the lake from the property and explore. This was such a relaxing stay for me, I loved it.

Stayed in November 2023

Location is very far.

Onsen

Stayed in October 2023

if u travel there at night time, bettet get to the hotel before 5pm because the last bus is at 6pm and takes 1 hour to reach the hotel.. its very dark and hard to get to the hotel.. better have car or small luggages other wise no one help u to bring upstair.. and staffs cannot speak english well, no restaurants so only have dinner there or at the nikko station before heading to the hotel

The property is rite at the bus stop 32, very easy to access to the lake and walk 20 mins to the Nikko Futarasan Jinja shrine..

Stayed in November 2023

Many stinkbugs inside the room. Don’t know where it came from.

Big rooms, nice sulfur onsen.

Stayed in October 2023

Unfortunately, they were not able to accommodate vegetarian food at the hotel restaurant (which we would have loved but did not expect because finding vegetarian food in general is hard in Japan). The hotel's location is super peaceful, but remote, so it is only accessible by car. Be prepared for a drive down a serpentine road if you want to Nikko. It's fast to drive to many hiking spots from there though!

Peaceful little hotel at the lake with its own Onsen. They allowed us inside the Onsen without us having to cover our tattoos, which is not something you can take for granted. The staff was friendly and the room was very clean. The room was super spacious, especially for Japan!

Stayed in October 2023

No wifi or phone network in our annex building. The heating didn't work, we were lucky that the fuel one worked at least but it stinks.

Big room, good beds, surrounded by nature, gentle staff.

Stayed in October 2023

It is a bit remote and mainly people visit the area during the day so it is great if you know what you are in for. Taking the bus tales some time and the restaurant is on the expensive side and not always open however you can easily walk along the lake to some restaurants and a store at 15-20 min away.

It was the perfect location to explore some nature as you are close to the trailhead up nantai mountain and other parts of the Nikko national park. Also really nice to use the onsen after a days hike and the people were really nice to me.

Stayed in October 2023

Room had a distinct mold odore Opening the windows invited insects in... Dining option was not available (monday-Tuesday)

Nice little onsen. Nicely located on the lake , 20min drive from Nikko

Stayed in September 2023

Cheap price

Stayed in September 2023

Helpful and friendly staff.

Stayed in August 2023

The view in the room wasn’t able to see the mountain clearly, the trees were too high. The windows in the hot spring bath weren’t clear, so it couldn’t see outside view clearly.

The room was clean.

Stayed in August 2023

The onsen has sulfur so if you are sensitive to strong smells beware, it can smell like rotten eggs. Futon beds were a bit thin.

The room is very nice, price is good, scenic location close to beautiful hiking trail.

Stayed in July 2023

No breakfast or dinner service, but we made sure to make meal arrangements before heading back to the accommodation each night 😊 staff were accommodating and heated up our meals for us!

Great location, only a minute’s walk down to the lake and there’s a bus stop right out the front. We could see the lake from our balcony and monkeys in the trees in the morning and evening 🙉 Only a short walk back to Chuzenji onsen area for food, supplies or sightseeing activities.

Stayed in May 2023

Nice place, really calm. People really helpful. A really good place to chill.

Stayed in May 2023

As long as you are aware about the bus schedule (last bus arrives around 7 pm, takes an hour from Nikko Station) and relatively hard availability of food (and are fine with both of these "hardships") I can only recommend this hotel. You can book dinner additionally (ask the service staff at the counter). According to reviews the food is great but relatively expensive.

I am honest it is not the best hotel on earth BUT I loved it nevertheless. You can see that it had been a luxurious hotel once and now maybe it is more likely to be booked by backpackers. But really, it was a nice stay. It really depends on what your preferences are. My preferences had been: - offers Onsen and doesn't care about tattoos - near the Senjogahara Marshland (戦場ヶ原 to go on a hike - has a bus station close-by. This hotel offers an Onsen (with its own water spring!) Even for people with tattoos! This was the main reason I booked the hotel. It was worth the trip!! The view over the lake is wonderful. Alternatively there is a really tasty restaurant near-by (20-25 minutes by feet) called "Taro". Fish, meat, vegetarian or even vegan meals are available. It's very tasty there. But be aware that the last bus takes off at 6 pm from Nikko Station, so if you want to eat dinner later then that you will need to go by feet and walk next to the street. Didn't bother me, though. There are machines with instant noodle and other food in the hotel lobby, but probably you should buy something decent in the conbini in Nikko city or at the little super market next to the Taro restaurant.

Stayed in April 2023

If you're visiting Nikko, and especially the Lake Chuzenji area (or further), I'd highly recommend renting a car. I wish I had known this going in but it's not the most accessible place by foot (although you can make it work). I didn't reserve any meals, and the town was too far a walking distance for nighttime, so I had to hunker down on some cup noodles for the night. The hotel itself had no downsides (but a noticeable sulfur scent in the onsen)

After a long day of sightseeing around Nikko, having the onsen at the Lake Side Inn to go back to was just what I needed. From Tobu station, you can get to the hotel by bus. It sits right on Lake Chuzenji, and many different attractions are within reach. It was my first Ryokan experience and the room was exactly what I had pictured. Tatami mats, roll-out futon, and a nice view. Plus the vending machine in the lobby was a nice touch. Great experience.

Stayed in April 2023

The traditional experience is something we wanted to do, but we found out for our selfs that sleeping on the floor isnt our thing. And was not so comfortable.

Onsen was great! Especially after a day of sightseeing.. View from the room over the trees/ lake and mountains was also great! The room was really big as well.

Stayed in April 2023

Rooms were not equipped with bathrooms. Visitors were forced to head to the onsen for a bath. Bedding was thin in comparison to other inns.

Good infrastructure.

Stayed in April 2023

There was no sign indicating the name and location of this hotel! You surely want to be found by your English-speaking customers? We only located the hotel by following someone else. We were not aware we needed to order dinner in the hotel’s pop-up restaurant. This was very inconvenient because there is nothing around there! We had to walk half an hour in the rain (and back!) to get a meal. NB when we looked into the hotel’s restaurant there were only two tables occupied! The chef could easily have added a few extra customers. Poor and unwelcoming service…

This property has nice views over the lake at Nikko National park (although the trees could be pruned to show more of the lake)

Stayed in March 2023

Meals not available unless you make a reservation in advance (but there is a good restaurant within 5 minutes' drive)

Spaciness, quietness, good public bath (our room wasn't equipped with a private bath).

Stayed in April 2023

European food might not suit your taste, and there is no other option.

Nice onsen Friendly staffs

Stayed in January 2023

I thought there was a open bath hot-spring, but there wasn't.

Breakfast was really good, especially bread. I wanted another piece but I was too she to así for it. The staff was friendly and kind.

Stayed in November 2022