Our room was a little bit darker especially at nights when all the lights were on

Stayed in May 2024

Outdoor pool was closed during our stay. As we especially booked this hotel for the outside pool area, so we were disappointed that the hotel didn't inform us after booking the hotel to reconsider. English of the hotel staff not the best

In general the hotel staff was nice, during the tsunami warning we felt safe and well taken care of. The in house conbini is great to get some snacks.

Stayed in April 2024

The room we booked was supposed to be non smoking but when we entered it smelled of tabacco. Staff were immediatley at our door to change our room.

There was a good variety of food for breakfast. The bed was comfortable and there was also a convenience shop in the hotel itself.

Stayed in April 2024

No

Good hotel

Stayed in April 2024

No

Everything

Stayed in April 2024

1209 and 1208 room are noisy

Decoration. Nice view. Friendly staff

Stayed in April 2024

quite a confusing building, a little far from town

Clean, comfortable, onsen facilities

Stayed in April 2024

The shower in the room is the only problem as the hot water sometimes gone.

A well established hot spring hotel where the hot spring is super good. The room is old fashioned one but neat and clean.

Stayed in April 2024

Public bath (spa) included but very basic

Location: 12mins to Naha airport; 1700yen taxi ride to the airport. Deluxe room spacious. Balcony with open view.

Stayed in April 2024

The only small issue was the gym weight machine not working. The location is a bit far from the main town, maybe a 20-25 minute walk. This was not a problem for us though, as the walk is nice and peaceful.

The hotel is very good for the price. It is peaceful and very comfortable, with excellent beds, silent air conditioning and friendly staff. The rooms are a very good size too. The facilities are very good, although one of the pools was under maintenance when we visited. The gym is on the whole very good, but has a some issues. The weight machine was not working when we visited, which is a problem, as it is the only equipment in the gym that allows you to do resistance exercises. There are no free weights and no other weight machines or bars etc. There are multiple types of cardio machine there.

Stayed in March 2024

The rooms were a little smaller than we are used to, and for a twin room it was a tight fight for both of us. Difficult to open suitcases without making it a team effort. Was a learning curve, otherwise not bad. :)

The facilities were excellent and the staff were amazing. it was super convenient being able to catch a taxi outside and the staff were super helpful with any of our questions. It was helpful having a convenience store in the hotel, and the hotel is a listed pick up/ drop off zone for a lot of tours which was fantastic travelling with a group.

Stayed in February 2024

The personnel never bothered to explain the different facilities they had… so I discovered on my last day that there were actually two different breakfast places.

Very nice facilities, with gym, spa and swimming pool.

Stayed in January 2024

I don’t like that my room did not have house keeping at alternate days.

I like the onsen in the hotel.

Stayed in December 2023

Mattress is too soft and not good for our back.

Buffet Breakfast made us full to start a new day!Hot spring was the additional!

Stayed in December 2023

Located a bit far from action and public transport. It also shows its age, though well maintained

Excellent staff, great breakfast and good spa

Stayed in October 2023

The hotel is located slightly far away from the center, but this was not a serious issue. It is, on the contrary, conveniently close from the airport.

The hotel was very pleasant, with a gym, a public bath, and a large room. I really enjoyed my stay there.

Stayed in October 2023

Check-In wasn't open until 3pm which resulted is a long queue and the hotel even laid out chairs for those guests who turned up too early and then it was a long wait to check-in as a result.

Pleasant hotel and although the beds were slightly hard for our liking it was a comfortable stay and enjoyed the Onsen Spa

Stayed in August 2023

maybe the parking space! for that big hotel and lots of customers, i suggest to have a more parking space. so the customers dont need to park outside the hotel specially when its summer. (super hot)

the location is very accessible. we stayed at the highest level (12th flr) so its very relaxing for us looking at the view while drinking alcohol. the breakfast was delicious.

Stayed in August 2023

It’s will be good if we can park in the hotel with discount rate as there was no free parking by the hotel ( which must hotels provided in the city ) The hotel charges ¥1800 per night parking which is expensive and we have to park the car nearby parking lot which charge is ¥500 ( provided you can get a lot which waiting is required) And also the breakfast spread was good except that the variety of fruits provided was less than expected. Hope the hotel can improved on the spread of fruits served.

It’s was great that the hotel offer car rental service which we can pick up the car & drop off the car upon check out. It’s was really convenient for free & easy trip in Naha city

Stayed in September 2023

The bathroom floor was a little dirty and it smelled a little bit

Pool and breakfast was amazing

Stayed in September 2023

The beach was further than listed.

The pool was great, kids had fun. We enjoyed all you can eat BBQ on terrace with drumming demonstration! Amazing! I really liked the 4 separate beds, which I have never seen at a hotel before. My kids enjoyed this hotel :)

Stayed in August 2023

parking charge,... as most hotels in Naha are free of charge

good breakfast, service is nice,

Stayed in September 2023

The hotel could have been more central. It was very close to the airport and not to far from the ferries, but quite far from interesting shops and restaurants. Not the best view from the balcony either: A port. There was a nice supermarket nearby though. The room also smelled of cigarette smoke, a smell which didn't go away no matter how much we sprayed or kept the door to the balcony open the three nights we stayed. It was a none smoking room, so I am not sure why. (Fortunately we got used to the smell after staying in the room a little while...)

Big, nice hotel with some very helpful staff. Convenient with a 7-Eleven downstairs as well as a fun souvenir shop. We never got to try the pool or the spa, but it seemed nice.

Stayed in August 2023

I sent my request about baby bed and buggy rental through booking app, but no one answered. And, I couldn’t reach the hotel by phone on weekend.they only pick up the phone on work days.

It was very close to airport and the center of Naha city. Have spa inside of the hotel. Staff was kind.

Stayed in August 2023