861-0115 Kumamoto, Ueki, 熊本県熊本市北区植木町米塚366, Japan
#1 of 1 hotels in Ueki
Guests' ChoiceBased on 12 hotel reviews
9.1Cleanliness
9.3
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
9.5
Value for money
8.6
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Showing 1 – 12
Reviewed: 6 April 2024
Teo
SingaporeCan not think of any
Big private onsen Nice dinner set up Nice food Dinner and breakfast
Stayed in April 2024
Reviewed: 28 January 2024
Sharlene
AustraliaNothing.
Cozy room with my own outdoor Onsen. Extremely friendly staff. Food was simply superb!
Stayed in January 2024
Reviewed: 4 January 2024
Constance
SingaporeNothing that we didn't like.
The staff were fabulous. Polite, friendly and helpful. Non English speaking, but we communicated via Google Translate. The outdoor onsen was very refreshing. Water was hot at the right temperature.
Stayed in January 2024
Reviewed: 11 September 2023
Rosa
United KingdomThe only downside was the slightly inconvenient location, should you not drive whilst in Japan. However, it's still very accessible if you want to go there.
Albeit a bit out of the way, especially if you don't drive, the hospitality and quality of the rooms & food provided are by far worth the trip. My wife and I went here as part of our honeymoon trip, and after travelling by bus for an hour (from Kumamoto) and a 20-minute walk in torrential rain with a suitcase each, we arrived to be greeted warmly and for them to help dry off our suitcases and shoes without even asking. We were given a little basket each and were asked to pick some items to make our stay comfortable, such as face wash, toothbrush/paste, hair brush, socks, and a yukata. You could choose your own which was a nice touch. The room we stayed in was very sizable and led out back to a gorgeous private onsen. The dinner we had was 7 courses, consisting of whatever local seasonal foods they had. So a range of different vegetables, fish, crab & meat. The quality of the food was phenomenal, and the staff were very professional yet friendly. I speak limited Japanese and they speak limited English but they were committed to communicating with us about the food to make sure we had the best dining experience. We each left a sizable amount of rice as we were full by the end, and the staff offered to use the remaining to make onigiri for us to take with us! The breakfast the following morning was also of very high quality, and plenty of it too! This again came in a number of courses and was delicious. We would highly recommend this to anyone who wants a lovely experience at a Ryokan that has a private onsen. I couldn't ask for a better staff to give you a fantastic stay.
Stayed in August 2023
Reviewed: 3 April 2023
Katrina
United StatesNothing! Exceeding my expectations
When searching for a ryokan with a private in room hot spring , (onsen), I came across Yanyanoyu and it’s a literal “Heaven on earth.” From the moment we arrived, the manager Kondo and the staff made us feel welcomed and went above and beyond to make us feel comfortable. I mentioned I lost my phone in Tokyo before arriving and Kondo took it upon himself to phone the police station to double check if my phone was turned in. There is a small bar/rest area where we had self serve alcohol and soft drinks, coffee, and sweets (due to it being the owner’s birthday month; lucky us)! We got to pick our own yukatas to wear and I was provided a small bag of Mimi (not sure the correct name) cosmetics that included face cream, lotion, and cleanser. We stayed in the room that starts with “Z” and it was very spacious. The hot spring bath was surrounded by lush garden and the cold water hose allowed us to tone down the bath water if it was too hot. I saw someone else complain about that shower temperature— that is false; you simply need to wait a few minutes for the shower water to heat up. Breakfast and dinner was immaculate; the chef studied in Italy and Japan so we had a fusion of Japanese/Italian meals; Kondo also served us drinks after each course! The dinner area faces a very intimate garden. Also, I appreciated the jazz music played throughout the Ryokan. Other attendants we’re very kind in providing us water and towels as needed. Additionally, Kondo took us to a local town, paid for our tickets to the museum and showed us local sites including cherry blossom lane. And when we needed to head to the airport, Kondo drove us himself. As an avid traveler, this ryokan is a gem providing 5 star service all while situated in a place that feels down to earth — and the employees that go above and beyond to display their kindness. We hope to come back! Arigatou ☺️
Stayed in April 2023
Reviewed: 19 February 2023
Chi
Hong KongBathroom only outdoor.
The food and drinks were excellent. The staff were very friendly and service was excellent.
Stayed in February 2023
Reviewed: 28 November 2022
Noel
Singaporethe Ryokan Manager, Mr. Kondo, has paid much attention to the finer details to really enhance the guest experience. Quality of food and drink were excellent, as were the facilities and service staff. Mr. Kondo himself was especially helpful with us when we encountered challenges with our onward travel arrangements and went out of his way to advise and even personally organized a solution for us. That is really going the extra mile to see to guests' needs. This truly made our holiday in Japan a wonderful experience with Yayanoyu being the highlight. TH MR. KONDO
Stayed in November 2022
Reviewed: 16 May 2023
Wee
Singaporelocation
onsen onsen
Stayed in May 2023
Reviewed: 1 December 2023
Thongchai
SingaporeThere are no comments available for this review
Stayed in September 2023
Reviewed: 11 December 2022
Chuan
MalaysiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 December 2022
Ho
Hong KongThere are no comments available for this review
Stayed in November 2022
Showing 1 – 12
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