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Reviews of Matsue Urban Hotel CubicRoom

690-0007 Shimane, Matsue, Otesenbacho 586-6, Japan

#7 of 32 hotels in Matsue

Guests' Choice

Review score

Based on 103 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 April 2024

    8.0
    Easy, affordable, and fun stay!
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night

    The hotel had everything one would need and was very comfortable. Clean hotel, nice set up, and friendly staff.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 2 nights
    • Submitted via mobile

    The capsule rooms were really, really hot! I had to sleep on top of my bedding, and the heat made it hard to sleep. The fan inside the capsule helped a little, but the best thing was keeping the blind up until right before I went to sleep because otherwise it was airless. The mattress was very hard too, though I’ve experienced much, much harder beds in Japan before

    Great location, helpful staff, great amenities. Very good value for money

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    Room was quite hot and stuffy, could not increase the fan speed. People were still checking in at 1-2am, and they made a lot of noise, there was no door to reduce the noise, only a curtain. If they could install a door and improve the air circulation, i think it would have been a comfortable stay.

    The shared facilities were clean and in good condition. Price was reasonably cheap.

    Stayed in March 2024

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 3 nights

    1. The staff is friendly but they don:t good at English. 2. The cubic room is shared with other room. It use a share air conditional. In some place, the air is very dry. If there is a solution for control the humidity of the room, I will give it 10 points.

    1. Private bath room 2. Nice looker room 3. Near the train station

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Little haven in Matsue
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and TV
    • Stayed 3 nights
    • Submitted via mobile

    Nowhere to have a morning coffee sit down unless you reserved a spot in the dining room which I had not been informed of and wouldn't pay for anyway because it was quite expensive.

    I pretty much liked the whole package and the staff were so helpful. The freebies were amazing.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night

    Very clean room and environment. Check-in process was very smooth. Location is very good.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    The bed and the pillow were a bit hard for me but I can say that about nearly ever Hotel in Japan.

    The women’s floor was very cozy

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Great location next to JR Station, super clean and nice !
    • Leisure trip
    • Couple
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I love how clean, efficient and well run this property is. There is also free breakfast and a whole host of free amenities (even like face masks and other treats). It’s a good location right outside the station

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    Good Located Capsule Hotel
    • Leisure trip
    • People with friends
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    The biggest criticism I have is that the smoking room is not properly sealed. Especially the locker room had a distinctive smoke smell. In the cabin compartment it was much less, but noticeable near the entrance. My cabin was a bit further from the door, there it was not noticable. The locker was quite narrow, a few centimeters more would have been nice, but I could fit everything eventually. The breakfast buffet was already quite empty about 45 minutes before it closed. I can understand that not everything is available until the last minute, but there was really not a lot available.

    The check-in was easy and the staff was very nice. The other guests were very quite so it was easy to have a nice long sleep even in the morning.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Great experience
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 2 nights
    • Submitted via mobile

    Me being from New Zealand is used to colder conditions, so as you dint have control over aircon in capsule it was set at about 22 degrees I'd say, and to warm but I'm foreign, Japanese probable ok with it which is cool...waa fun but to warm in capsule for me!

    The staff

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Cheap, good location near the station, lovely staff and clean.
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 3 nights
    • Submitted via mobile

    The pods were very small and were quite stuffy, worth the value but just something to keep in mind!

    It was very clean and the instructions were straightforward from the lovely staff. The value for money was quite good too!

    Stayed in August 2023

  • Reviewed: 11 June 2023

    9.0
    very good!
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    However the bed light and light on top of the cubic ceiling weren’t working, so I had to use my mobile phone torch light instead

    For me, sleeping in cubic/capsule rooms is very comforting, as the small enclosed spaces makes it very easy for me to sleep. it was my first night in japan, so I was very tired and fell asleep quite easily. Front desk people were very kind, and the lady very friendly told me to take the amenities items.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 3 nights
    • Submitted via mobile

    I chose the option where breakfast is included, where you can also add the breakfast later with 1210yen. For me, it is just like some typical hotel breakfast, where I think I can skip their breakfast. But still, their breakfast is still pretty good.

    This hotel is so close to the Matsue station, and it is very convenient. The hotel is very clean and very well maintained. I really like how they provide a lot of amenity stuffs at the lobby. And it is really nice that they have a separate place for locker to put stuffs, so less noise at the capsule bed area. And they way they built the capsule beds, it feels less disturbance from other people. It is really comfortable inside the capsule, where it even has a fan button for better air circulation.

    Stayed in June 2023

  • Reviewed: 7 March 2023

    9.0
    Highly recommend!
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and TV
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable facilities. It is also in a great location, very close the station. I loved that it was quiet, making it easy to sleep. Towels, sleepwear and slippers are included. Can’t beat this place with the price, location, and amenities.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and TV
    • Stayed 3 nights

    The location close to the train station is really convenient, the utilities are clean. The staff is welcoming. The free bike is really appreciable. Maybe one idea of enhancement : to add a couch to chill in in the evening :)

    Stayed in March 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and TV
    • Stayed 1 night

    The towels were very small. Other than that, there is nothing else I did not like.

    It was just a nice place to sleep in, especially for such a low price. The beds were satisfying and there was nothing wrong with the place. The staff was great as well.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    Spacious common area and security cubic room with secure luggage storage. Very nice of shower room with choices of skin care products. Various choices of personal care items and tea/coffee.

    Stayed in January 2023

  • Reviewed: 6 December 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 3 nights
    • Submitted via mobile

    The cubic room itself was too hot and too dry for me due to the air conditioning.

    Comfortable futon and nice atmosphere. Close to the station but really quiet

    Stayed in December 2022

  • Reviewed: 1 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 7 nights
    • Submitted via mobile

    Coin laundry is at parking area of adjacent building!

    Everything!

    Stayed in September 2022

  • Reviewed: 31 May 2022

    9.0
    A reasonable accomodation near Matsue Station.
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    I liked the layout of the property: things are stored in a separate locker across the sleeping area, because it minimizes the noise made by others. The accommodation was very comfortable, and the bathrooms were clean and spacious.

    Stayed in May 2022

  • Reviewed: 19 April 2022

    8.0
    A surprisingly modern capsule hotel
    • Leisure trip
    • Solo traveller
    • Standard Male Capsule Room with Shared Shower Room and No TV
    • Stayed 2 nights

    The hotel's outward appearance as noted above is a bit worn. The locker room was also a little cramped. Overall through there were not many negative points.

    Despite the outward appearance of a rather older looking building, the inside of the capsule section of the hotel was very modern and comfortable. The front desk has a lot of free goods that guests can take advantage of such as shampoos, combs, coffee, and other toiletries. The capsules themselves were rather spacious and the showers were well kept. Wi-fi was also very good. The location is also excellent, right across from Matsue Station.

    Stayed in April 2022

  • Reviewed: 17 February 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 2 nights
    • Submitted via mobile

    The location is just perfect near the Matsue station. Perfect for one person.

    Stayed in February 2022

  • Reviewed: 5 January 2022

    8.0
    Had a nice time. Very convenient and clean.
    • Leisure trip
    • Solo traveller
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    The elevator was the only way to get to the women’s floor and it seemed like you couldn’t access the stairwell, so that was a bit concerning.

    I liked how they offered skincare products as a part of their amenities, so you don’t have to carry all of your essences and moisturizers and face washes with you when you stay. The capsule was also quite comfy.

    Stayed in January 2022

  • Reviewed: 28 November 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Female Capsule Room with Shared Shower Room and No TV
    • Stayed 1 night
    • Submitted via mobile

    the locker was too small 😞

    food was delicios 😆

    Stayed in November 2021

Showing 1 – 25

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