I am not sure if the price responds to the quality. Next to our room was a construction resulting not to be able to enjoy the garden that the room had.

Beautiful traditional hotel. We enjoyed a traditional Japanese room and the traditional breakfast. Great location, in an area full of boutiques and very close to the lively part of the city.

Stayed in April 2024

Very clean, quiet, super nice Japanese style room. Excellent Japanese breakfast!

Stayed in May 2024

It was clean , authentic , service was good and the hot bath made it even better. Locations was also excellent easy walk to many great places including the market with so many food choices

Stayed in April 2024

The check-out time a little too early

The place was literally one of the best hotels we chose in Kyoto, the welcoming and facilities! They have very nice onsen. The breakfast in the room was delicious. Amazing experience

Stayed in April 2024

This property was gorgeous. Beautiful traditional rooms and lovely attention to detail .

Stayed in May 2024

Stayed at Matsui Honkan for 5 nights when we were in Kyoto and my wife and I really enjoyed our stay here. Staff were extremely welcoming and helpful and they even prepared a gift for us as we were travelling for our honeymoon. Rooms were in great condition and very clean. Location was excellent and easy to get around Kyoto with access to nearby train lines or by walking.

Stayed in March 2024

Outstanding service. Very good bath area!

Stayed in March 2024

Absolutely nothing to dislike.

The place gave us the traditional Japanese experience including the wonderfully attentive and friendly service. The breakfast is very special!

Stayed in April 2024

It was perfect

So gracious and clean. The breakfast was amazing and the hosts were wonderful. The little details made it special and prime location. The onsen was private and peaceful. We went peak cherry blossom and tourist season and rarely saw anyone else. I went to onsen daily and no one else using in morning. My husband went evening and no one there.

Stayed in April 2024

The Japanese bath and the staff

Stayed in March 2024

Nothing to not like about this place.

The futons were very comfortable and the room was very clean. Breakfast was served to the room and was very delicious. The items were varied over the 2 meals we had, which was good. The bathroom was large and spacious, and the room was spacious as well. They also have a public bath but we didn't use that. If you want to have dinner at the Ryokan as well, you have to inform them after you make your booking and it will be a separate charge on top of the booking price to pay on arrival.

Stayed in March 2024

There was nothing we didn't like - everything was excellent.

We chose this ryokan as it was central in Kyoto, had an onsen and looked traditional, and offered a kaiseki meal. It exceeded our expectations for a traditional stay. The room was simply and tastefully decorated in Japanese style. We loved using the onsen, our first in Japan, and used the provided kimonos and instructions on how to use it so we did not offend anyone. We took advantage of having the kaiseki dinner meal in our room, which was excellent - come very hungry as there is so much food. It is a real experience to have this dinner, the attendants set up the food in each dish so beautifully, there was such attention to detail, some of the food cooked at the table as we were having other courses. It was wonderful, showed the respect and care the Japanese have towards food. The attendants were so humble and kind, always showing deference and bowing as they left the room (this must be a cultural behaviour in ryokans). The beds were made up after dinner with speed, we slept on futons and they were incredibly comfortable. My husband thought we would be cold but we were not, the best sleep ever. The breakfast was also huge and delicious, another wonderful experience of eating beautifully presented and delicious food. We took advantage of a late breakfast and the check out of 10am. Every person in the ryokan was helpful and excellent. Highly recommend.

Stayed in February 2024

Is it a little expensive

Super friendly and inviting staff, very clean, great location. Very spacious.

Stayed in January 2024

Nothing. It was all very nice.

Location was great, many cultural sites as well as restaurants and markets. Also good transportation connections.

Stayed in February 2024

Nothing

Excellent staff, everyone is warm and accommodating. The facilities are excellent! And the food is superb! Highly recommended.

Stayed in January 2024

Nothing! It was perfect!

The host was delightful! She and her staff always had a smile and willing to help in anyway. The room and onsen were beautiful!! It was the perfect Japanese experience !!!

Stayed in January 2024

Check out time is 10am ( too early) , and check in time is 4pm ( a bit late )

The location is excellent , nearby the shopping area , all the boutiques are unique with Kyoto style

Stayed in January 2024

The kaiseki dinner was ok but way too much food and not all to my taste but that is the deal with ryokan meals.

Beautiful traditional tatami mat room. Friendly and helpful staff. The futons were comfortable and the private garden lovely. Breakfast was Japanese style and was very good. Loved the complementary drinks when we checked in. Public onsen was empty and relaxing .

Stayed in November 2023

Nothing!

The place was beautiful and the staff were lovely and the traditional Japanese breakfast served in our room was quite a spread! Well worth it, a great start to our trip.

Stayed in October 2023

No

Best service ,close to many famous spots, nice breakfast, everything is excellent

Stayed in August 2023

No

Cozy convenient clean wonderful service

Stayed in August 2023

Nothing

Everything. Matsui Honkan is an exceptional place that I highly recommend: beautiful public bath, super friendly staff, amazing Japanese breakfast, incredible Japanese room for four… Everything is top notch!

Stayed in July 2023

The staff were incredibly friendly from the moment you walk in to the moment you leave. It was also in a great location.

Stayed in July 2023

Staff was exceptionally hospitable. They went above and beyond to make us feel at home.

Stayed in July 2023