Reviews of Hotel Gajoen Tokyo 5 stars
153-0064 Tokyo-to, Meguro Shimomeguro 1-8-1 , Japan
#5 of 1,367 hotels in Tokyo
Guests' ChoiceReview score
Based on 193 hotel reviews
9.5Score breakdown
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Cleanliness
9.8
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Comfort
9.8
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Location
8.9
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Facilities
9.7
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Staff
9.6
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Value for money
9.0
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Free WiFi
9.2
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Reviewed: 30 April 2024
Christy
United Kingdom14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Japanese Suite King Room - No Lounge Access
- • Stayed 2 nights
- • Submitted via mobile
Incredible stay we loved the hotel decor and gardens. The room was great and very comfortable.
Stayed in April 2024
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Reviewed: 17 April 2024
Tracy
Australia9 reviews10“The best hotel in Tokyo”- • Leisure trip
- • Family with young children
- • Ambassador Suite Room - No Lounge Access
- • Stayed 1 night
- • Submitted via mobile
Luxurious, exceptional service, delicious breakfast and dining options, fast-speed wifi, dreamy beds.
Stayed in April 2024
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Reviewed: 15 April 2024
Andy
United Kingdom38 reviews2 helpful votes10“A wonderful, stylish hotel with excellent service and facilities.”- • Leisure trip
- • Family with young children
- • Executive Suite Room - No Lounge Access
- • Stayed 2 nights
Nothing - this is a great place to stay.
Absolutely fantastic hospitality from all the members of staff we encountered - we were warmly welcomed and looked after so well during our entire stay. The hotel is impeccable and delightfully decorated and maintained. It's easy to understand why so many choose it as a picturesque wedding venue. The executive suite rooms are outstanding - huge and spacious, extremely comfortable and stocked with everything that could be needed. In particular, the large bathrooms are fantastic with their personal sauna space. Breakfast was excellent, with plenty of choice and variety - again, with excellent service. The location is great - a relatively quiet area of Tokyo with only a short walk to Meguro station and onward excellent transportation links. The neighbouring area is worth visiting during the cherry blossom season, and enjoying the events within the Meguro ward. A wonderful place to stay.
Stayed in March 2024
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Reviewed: 14 April 2024
Lode
Belgium5 reviews1 helpful vote10“Unique experience which we’ll remember for a long time!”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 4 nights
- • Submitted via mobile
Nothing, really
Unique hotel of historical and cultural significance, with staff providing excellent service
Stayed in April 2024
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Reviewed: 8 April 2024
Linda
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 6 nights
- • Submitted via mobile
The in-room plant water needs to be changed because it smells bad.
Staffs provided excellent services.
Stayed in April 2024
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Reviewed: 8 April 2024
Mauricio
Mexico5 reviews10“Incredible”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 7 nights
- • Submitted via mobile
My wife is pregnant and we will eventually be a 5 person family, sadly the hotel doesn’t offer rooms for 5 people (unless the baby is under 6) which means that in the future I will not be able to stay in this hotel.
Great staff, great concierge, incredible atmosphere, Hama steakhouse has great and friendly waiters and the food was delicious. Thank you
Stayed in April 2024
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Reviewed: 7 April 2024
Asaka
United States35 reviews1 helpful vote10“Beautiful and comfortable stay”- • Leisure trip
- • Family with young children
- • Luxury Room - No Lounge Access
- • Stayed 1 night
- • Submitted via mobile
I recommend all travelers to stay here. Great staff and beautiful, modern and traditional architecture and comfortable facilities.
Stayed in April 2024
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Reviewed: 5 April 2024
Yueting
Hong Kong8 reviews10“We thoroughly enjoyed our stay and would highly recommend this hotel to anyone who is looking for spacious hotel rooms i”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 3 nights
- • Submitted via mobile
Nothing!
The room is so spacious and very good value for money for the size in Tokyo! The staff are friendly and helpful and the decor is amazing. This will be our go-to hotel for Tokyo!
Stayed in April 2024
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Reviewed: 5 April 2024
Chris
United States1 review10“Fabulous stay in luxury property with great views”- • Leisure trip
- • Family with young children
- • Executive Suite King Room - No Lounge Access
- • Stayed 1 night
- • Submitted via mobile
Nothing!
The property was spotless with many amenities and great views.
Stayed in March 2024
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Reviewed: 2 April 2024
Anna
Australia7 reviews1 helpful vote10“Luxury at its best. What an experience”- • Leisure trip
- • Couple
- • Japanese Suite Twin Room - No Lounge Access
- • Stayed 2 nights
- • Submitted via mobile
Exceptionally beautiful property with the most outstanding service. Also a central location, free shuttle bus to the station and you’ll be in popular town within minutes. The hotel itself was such a special experience. Was our first hotel in Japan after landing and the sauna and large luxurious room and spa bath was just what we needed to recover from the long flight
Stayed in March 2024
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Reviewed: 28 March 2024
Christy
United States23 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 3 nights
Spacious, beautifully decorated, very Japanese
Stayed in December 2023
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Reviewed: 27 March 2024
Michelle
United States1 review10“Must stay while in Tokyo!”- • Leisure trip
- • Family with young children
- • Superior Japanese Suite King Room
- • Stayed 3 nights
- • Submitted via mobile
Everything was amazing, no complaints!
The property is one of the most beautiful places we have ever stayed.
Stayed in March 2024
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Reviewed: 1 March 2024
Seth
United States7 reviews10“I hope to return, we thoroughly enjoyed ourselves. The staff were fantastic.”- • Leisure trip
- • Couple
- • Executive Suite Room
- • Stayed 4 nights
- • Submitted via mobile
Staff was world class, rooms and grounds were immaculate. Awesome location near Meguro station and the Yamanote line.
Stayed in February 2024
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Reviewed: 24 February 2024
Sofya
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Ambassador Suite Room - No Lounge Access
- • Stayed 6 nights
- • Submitted via mobile
Very attentive staff, lots of space, great breakfast.
Stayed in February 2024
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Reviewed: 22 February 2024
Abdalrhman
Kuwait1 review10Exceptional- • Leisure trip
- • Couple
- • Executive Suite King Room
- • Stayed 7 nights
- • Submitted via mobile
Location location location there is a shuttle to the train station but it start at what I believe 11am ( im an early bird and leave at 8 usually) its a 10/10 hotel but the location pushes it down to like an 8
Everything except location
Stayed in January 2024
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Reviewed: 21 February 2024
Ching
Taiwan27 reviews1 helpful vote10“Japanese cultural experience”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 3 nights
- • Submitted via mobile
Very good hotel with Japanese cultural experience.
Stayed in February 2024
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Reviewed: 18 February 2024
Wei
United States23 reviews10“A wonderful stay. Will stay there again.”- • Leisure trip
- • Family with young children
- • Superior Japanese Suite King Room - No Lounge Access
- • Stayed 4 nights
Nothing
The room is significantly larger than other hotel rooms in Tokyo, making it highly recommended for families. It's advisable to take a taxi to reach the hotel, as it's located a bit far from the JR station and has a steep slope. Additionally, there is a free bus service to the JR station running every 20 minutes, which you may want to consider using
Stayed in January 2024
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Reviewed: 15 February 2024
Cassie
Australia9 reviews1 helpful vote10“Very comfortable stay, felt very valued as a guest staying at the hotel.”- • Leisure trip
- • Family with young children
- • Ambassador Suite Room
- • Stayed 5 nights
The breakfast is very taditional, no real catering for Westerners.
We had a view of Mt Fuji, the staff were exceptional. The room was far larger than expected for Tokyo. Very comfortable. Fabulous location and easy access to the train system.
Stayed in January 2024
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Reviewed: 27 January 2024
Deidre
New Zealand5 reviews10“A gracious hotel, with Japanese artworks and floral arrangements. Will recommend .”- • Business trip
- • Family with young children
- • Executive Suite Room - No Lounge Access
- • Stayed 2 nights
A comfortable chair for watching the television directly.
A very well appointed room, with plenty of space, and tastefully decorated.
Stayed in January 2024
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Reviewed: 19 January 2024
Tess
Australia2 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 5 nights
Excellent size room and perfect for our family of 6 - the huge bathroom with spa bathtub and separate sauna was a wonderful bonus end of day! Great variety and quality at breakfast. Hotel amenity and service in general is exceptional.
Stayed in January 2024
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Reviewed: 17 January 2024
Yubo
Singapore14 reviews9.0“A great hotel with spacious room”- • Leisure trip
- • Family with young children
- • Japanese Suite Twin Room
- • Stayed 4 nights
It would be better if in-room-dining menu more items for overseas guests, such as pizza, pasta, burgers, fish & fries, etc.
Great Japanese style hotel, can see Mount Fuji from the distance, the bathroom is very big, even with a steam room inside.
Stayed in January 2024
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Reviewed: 16 January 2024
Maria
United Kingdom77 reviews7 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Luxury Room - No Lounge Access
- • Stayed 5 nights
There is no Gym onsite, you need to exit the building to access one, and it's quite far from the rooms
The room, the Sauna, the Jacuzzi were amazing
Stayed in January 2024
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Reviewed: 14 January 2024
Abigail
Australia1 review10“We had a very relaxing stay in a great location. We would stay there again.”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 6 nights
- • Submitted via mobile
Nothing
The rooms were a great size for our family of four and the location was perfect. We enjoyed being by the river. We also liked that the hotel felt very Japanese and had some history and beautiful artworks.
Stayed in January 2024
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Reviewed: 4 January 2024
Finch
United States1 review9.0“This hotel really added to our experience of Japan. Loved it!”- • Leisure trip
- • Family with young children
- • Executive Suite Room with Extra Bed - No Lounge Access
- • Stayed 4 nights
- • Submitted via mobile
The Western breakfast options could be improved. Such as omelets and scrambled eggs cooked longer (not runny), and offering omelets with cheese inside. Maybe a few more western options like quiche, Avocado toast.
Room was spacious and comfortable. The hotel is beautiful. Great location.
Stayed in December 2023
