100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-7-12 , Japan
#162 of 1,372 hotels in Tokyo
Guests' ChoiceBased on 1851 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 17 May 2024
Lisa
CanadaLocation, amenities, friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
So
Hong KongGood location
Stayed in March 2024
Reviewed: 15 May 2024
Steven
AustraliaNothing :-)
Clean, tidy and functional
Stayed in May 2024
Reviewed: 13 May 2024
Yunge
FinlandGym can be better.
Great view over Marunouchi and Tokyo station. Also a view bathtub. Spacious room. The hotel entrance is just one minute from one entrance to Tokyo station
Stayed in May 2024
Reviewed: 11 May 2024
Caitlin
AustraliaRooms were a little small.
Staff were excellent and very helpful.
Stayed in April 2024
Reviewed: 11 May 2024
Tatiana
NetherlandsThe rooms are outdated. Price is high
Location - It’s just on the Tokyo station. It’s very convenient! View - the hotel rooms are on 28-34 floors. Big room - Delux Twin room 28m2 Comfortable bed
Stayed in May 2024
Reviewed: 9 May 2024
Chris
United KingdomWe decided the two most important things for our first hotel in Japan was that it be in an incredibly convenient location, and that the view should shout "You are in Tokyo!". This was simply because after flying from the UK we knew we'd be spending a fair amount of time in the room getting over our jet lag. Hotel Metropolitan exceeded our expectations in both regards and we're considering staying on our final night when we loop back to Tokyo at the end of our trip. The staff is fantastic and friendly; location unbelievably convenient, but the views steal the show. It's not the cheapest but it is worth it if you can do it.
Stayed in May 2024
Reviewed: 8 May 2024
Pamela
AustraliaThe room was a bit cramped but we made it work even with two large suitcases.
Amazing location, right at the exit to Tokyo station. Also an amazing view.
Stayed in May 2024
Reviewed: 7 May 2024
Elizabeth
New ZealandBed against the wall was inconvenient A bit cramped for two suitcases, more suitable for a single person
Location, very convenient
Stayed in May 2024
Reviewed: 7 May 2024
Muhammad
SingaporeRoom we booked was rather tight for a family and three luggages, we expected a little more breathing space, but I guess that's just the nature of hotels in Tokyo. Breakfast spread was also rather limited in my humble opinion.
Location of hotel was directly above Tokyo Station - giving you access to all transport options, shinkansen, subway, buses and taxis. No worries about finding the transport, because it's literally at your doorstep. Hotel also offered courier services to delivery our luggage to Kyoto, which was immensely helpful for our next stage of our trip.
Stayed in April 2024
Reviewed: 5 May 2024
Zhen
CanadaExcellent location and great view with tracks. Breakfast is good quality but little bit too pricy, even when considering the low exchange rate of JPY.
Stayed in April 2024
Reviewed: 5 May 2024
Blair
United KingdomView from the room was incredible!
Stayed in April 2024
Reviewed: 5 May 2024
Philip
Australiavery expensive
Great location - so convinient
Stayed in May 2024
Reviewed: 4 May 2024
Karen
United StatesThere was nothing we didn’t like.
Amazing view from our corner room. The staff were very helpful. Easy walking to train station and nice walk to the Imperial Garden.
Stayed in April 2024
Reviewed: 4 May 2024
David
AustraliaPrice
Access to Tokyo Station and its environs View from room
Stayed in April 2024
Reviewed: 4 May 2024
Joan
FranceNothing.
Beautiful large rooms with lots of space to unpack. The views were just outstanding and took your breath away. So convenient to transport and local restaurants.
Stayed in April 2024
Reviewed: 3 May 2024
Daniel
United Stateswe had the corner room on the 33rd floor, the view was incredible.
Stayed in May 2024
Reviewed: 30 April 2024
Ciara
IrelandWe only stayed a night and weren’t there for long so no complaints
Suited us to be beside the Tokyo station and was very comfortable and clean
Stayed in March 2024
Reviewed: 30 April 2024
Mae
SingaporeRoom service does not provide ice.
Excellent location , very good service staff, clean , comfortable & well sized rooms
Stayed in April 2024
Reviewed: 28 April 2024
Elizaveta
ThailandGood option for one or two persons
Great location, clean room
Stayed in April 2024
Reviewed: 25 April 2024
Ratchadapon
ThailandNone
location ,staff
Stayed in April 2024
Reviewed: 23 April 2024
Vanessa
SingaporeLocation is great. Staff were very helpful n polite.
Stayed in April 2024
Reviewed: 22 April 2024
Winston
Singaporean onsen after a long day would have been nice
near station so easy for Shinkansen and subway .Location is good but follow the instructions to locating hotel then its quite easy
Stayed in April 2024
Reviewed: 22 April 2024
Derek
United Statesrooms were a little cramped.
the location was excellent to the Shinkansen. the breakfast was delicious.
Stayed in April 2024
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