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  5. Reviews of Hotel Metropolitan Tokyo Marunouchi

Reviews of Hotel Metropolitan Tokyo Marunouchi 4 stars

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-7-12 , Japan

#169 of 1,381 hotels in Tokyo

Guests' Choice

Review score

Based on 1876 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Fitness area has no weights.

    Great location, breath taking view, awesome staff and services, very comfortable room.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    a good secret hideaway.
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the location is perfect to catch the Shinkansen in the morning

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    It was good deal
    • Leisure trip
    • Group
    • No view - Queen 20spm
    • Stayed 1 night
    • Submitted via mobile

    The hotel is from 27th floor to 37th floor I guess. Our room has window but no view.

    I like the location of this hotel. It’s literally next to Tokyo Station. Lots of restaurants, convenience shops, supermarket, starbucks and Daimaru Mall. Very convenient for shopping.

    Stayed in April 2024

  • Reviewed: 27 May 2024

    9.0
    Perfect starting point for trip to Japan.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, easy to find from Tokyo station and lovely staff.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great for transiting via Tokyo Station
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    View, comfort, location

    Being located so close to Tokyo Station made it easier to get to after arriving at the station and then later transferring to the airport. Also provided great options for shopping and food.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    One of my favourite hotel stays ever
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    I LOVED this hotel. so accessible because Tokyo station is at the hotel door front, very close to shops and restaurants (especially the restaurants in the station/malls which I liked for how casual and good value they were, while still being tasty). We were very kindly given a room with a view of the trains going in and out of the station, and as a small-time train enthusiast, I consider this a million dollar view. The rooms are normal sized for Tokyo (smaller than cities in US, Aus, Canada etc) but still felt high-end and very clean and very comfortable. Staff were very nice. I will stay here again.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Toilets were pretty old vibe like painting the wall for maintenance would be great but otherwise alright

    Directly at Tokyo station and it has that hotel vibe for sure

    Stayed in April 2024

  • Reviewed: 25 May 2024

    9.0
    Enjoyable five night stay near Tokyo’s main train station
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room was a little tired, with furniture that could do with an upgrade but the positives outweighed that small issue. We had all that we needed.

    Our room was well equipped with a view of Tokyo and the mesmerising trains on the tracks way below. It was easy to use public transport to get everywhere in Tokyo.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Excellent for short stay when transiting through Tokyo on the way to other cities
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room quite small Difficult to find initially as you wind your way through Tokyo station

    Location very handy directly outside Tokyo station so great if transferring to trains to other cities (beware of Nihombashi Shinkansen entrance though as only stairs - no escalator or lift once inside) Beds very comfortable Great view of train lines for Shinkansen spotting

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room and bed were small but that’s my fault

    Location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Beds and room were small for a family of four.

    Amazing views, fabulous breakfast, and great location.

    Stayed in March 2024

  • Reviewed: 22 May 2024

    9.0
    The staff were amazing
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Small Rooms

    Excellent location

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • No view - Queen 20spm
    • Stayed 3 nights
    • Submitted via mobile

    Location, amenities, friendly staff

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good location

    Stayed in March 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing :-)

    Clean, tidy and functional

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Great choice for business trip
    • Leisure trip
    • Solo traveller
    • Station Side Queen
    • Stayed 1 night
    • Submitted via mobile

    Gym can be better.

    Great view over Marunouchi and Tokyo station. Also a view bathtub. Spacious room. The hotel entrance is just one minute from one entrance to Tokyo station

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms were a little small.

    Staff were excellent and very helpful.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Excellent choice for 1-2 nights when you need to travel from to airport
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are outdated. Price is high

    Location - It’s just on the Tokyo station. It’s very convenient! View - the hotel rooms are on 28-34 floors. Big room - Delux Twin room 28m2 Comfortable bed

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    You are in Tokyo!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We decided the two most important things for our first hotel in Japan was that it be in an incredibly convenient location, and that the view should shout "You are in Tokyo!". This was simply because after flying from the UK we knew we'd be spending a fair amount of time in the room getting over our jet lag. Hotel Metropolitan exceeded our expectations in both regards and we're considering staying on our final night when we loop back to Tokyo at the end of our trip. The staff is fantastic and friendly; location unbelievably convenient, but the views steal the show. It's not the cheapest but it is worth it if you can do it.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Incredibly convenient location and beautiful view
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit cramped but we made it work even with two large suitcases.

    Amazing location, right at the exit to Tokyo station. Also an amazing view.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed against the wall was inconvenient A bit cramped for two suitcases, more suitable for a single person

    Location, very convenient

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Doorstep access to Tokyo Station with a view.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    Room we booked was rather tight for a family and three luggages, we expected a little more breathing space, but I guess that's just the nature of hotels in Tokyo. Breakfast spread was also rather limited in my humble opinion.

    Location of hotel was directly above Tokyo Station - giving you access to all transport options, shinkansen, subway, buses and taxis. No worries about finding the transport, because it's literally at your doorstep. Hotel also offered courier services to delivery our luggage to Kyoto, which was immensely helpful for our next stage of our trip.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Station Side Queen
    • Stayed 4 nights

    Excellent location and great view with tracks. Breakfast is good quality but little bit too pricy, even when considering the low exchange rate of JPY.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Corner King Room with City View - Non-Smoking
    • Stayed 1 night

    View from the room was incredible!

    Stayed in April 2024

Showing 1 – 25

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