1 found bed harder after previously sleeping on a softer bed.

Roomy for 3. Good location. 2 found the beds more comfortable after sleeping on futons. Good soundproofing.

Stayed in April 2024

What's not to like - a great sized room, everything you need, in short walking distance to the train station.

Stayed in February 2024

Very clean and comfortable. Facilities and furniture are new.

Stayed in December 2023

Nothing to dislike, it was one of our most pleasant accommodations in Japan.

Very generous size of the apartment with all the amenities, modern and confortable. Close to the station.

Stayed in December 2023

Although the traditional Japanese living room normally doesn't have chairs, our Western legs didn't feel comfortable sitting low to the floor. A couple of chairs would have been appreciated.

The apartment was spacious. The beds very comfortable. We loved the bamboo matting, paper walls and natural fibres used in the bedding. We even had a small balcony.

Stayed in November 2023

This place is new, built in 2020, so the facilities are great, clean and quite modern with a beautiful blend of traditional architecture. There is really no faulting this property. Check in was very smooth, at a seperate hotel next to Kanazawa station which I assume manages the facility. By far the best accomodation we’ve stayed at on our holiday. 50 meters up the road from Neon is the most gorgeous little cafe with great coffee and a selection of delicious food, Cafe Angolo. By far the best cafe and best coffee we’ve had in Japan.

Stayed in November 2023

The bed was extremely tough and the pillows were not support enough for the neck, there was extra bedding in the closet but it said not to use.

I loved the space, great all the amenities, the robes were great.

Stayed in October 2023

Everything was great.

Really spacious, quiet location, very comfortable bed, great to have a washing machine. Check-in at the Kanazawa Hotel worked well.

Stayed in October 2023

It is not much, but the check in place is different from the hotel e there is no staff in NEON. but nothing that would spoil your trip. Actually it was nice because they hold your luggage right next to the station.

Quiet location, spacious room in japan, have kitchen utensils.

Stayed in September 2023

The checkin is made in a big hotel near the station. The staff there is not as friendly as each others. The hotel is a little bit farer walking form the station with luggages.

The room was just amazing: a huge, clean and nice apartment with all what we can expect to have for staying. It was well designed with a perfect mixe between modernity and tradition.

Stayed in June 2023

The check in at a different location was a bit odd, but was still OK

The size of the room was very large and we had good facilities including a washing machine

Stayed in June 2023

The staff will enter the room during the day time to throw the thrash and take the floor towels. I hope there's no 'do not disturb' tag that we could put on the room door to reject this service if we're not comfortable with it. The beds were a little hard for me. There's no indoor slippers.

The staffs were very kind and the check-in process was smooth. We went in the winter & it's very cold outside, but the room was warmed when we entered in the beginning. That was great! The place is spacious for 4 people, there's a small balcony and a Japanese style living room too. The television in the living room could connect to netflix too. The kitchen had all the tools for us to cook and there's even detergent to use the washing machine. Besides, we could use the heat/dry function in the bathroom to dry our laundry during the rainy days. The location is within 10 minutes walk to Kanazawa station and it's easy to find.

Stayed in January 2023

I think they should be more clear that check in is at another hotel. There is no staff at Neon Hotel, so guests have to check in at Kanazawa Hotel, right outside the train station. You basically walked past Kanazawa Hotel on your way to Neon Hotel, so it is not a big deal at all if you arrive at the right time. We arrived at 1.30pm and were told we couldn't check in to Neon until 3.00pm (that's standard for Japan: it doesn't matter if the room is ready and available, the rules must always be obeyed!). It was pouring with rain, so we had to go away for 90 minutes, come back to Hotel Kanazawa to collect our luggage and then walk Neon. That was a bit tedious.

Wonderful accommodation. It is a beautiful apartment, much bigger and more comfortable than a hotel room. The photos don't do it justice: it is new, and very stylish. After two weeks of hotels, we absolutely loved it.

Stayed in December 2022

- At the entrance of the 4 person room, there was only one pair of slippers.

- Quiet street within walking distance from Kanazawa Station. - Spacious room, living room and bathroom. Perfect size for 4 people. - Washing machine with two hanging lines and a drying function in the bathroom. - Initially, I was a little confused because check in can only be done at their parent property, Kanazawa Hotel. However, it’s more convenient for luggage storage as it’s right next to the station, plus you will pass by it anyway on your way to Neon. - Great amenities, especially for long stays. They even provide humidifiers and dehumidifiers in the room.

Stayed in November 2022

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Stayed in November 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in August 2023