The beds were really hard 😅 almost uncomfortable. Harder than their sister hotel in Osaka!

The layout with a separate room off to one side and two toilets was a great choice for our family. The wide dining table and seats were very comfortable and saw a lot of use when we were there! The staff were also friendly and helped us send our luggage ahead of us to Osaka so we didn’t have to drag them with us.

Stayed in May 2024

Excellent place to stay with family. Staff speaks English and is very responsive. All amenities you need for the stay is present. And the hotel is located very close to the bus stop to Kyoto station (which is also walkable)

Stayed in May 2024

Loved this property. The rooms are a decent size with a huge table for family meals/games. The property is well maintained, clean and tidy. The staff were very attentive. On our departure day it was raining buckets. The staff called us a taxi and held an umbrella over us while loading luggage and getting into the taxi. The location is about 1km from the main shopping area. There is a 24 hour supermarket just across the street. Loved everything, would definitely stay again.

Stayed in May 2024

Nothing really, the room size was fantastic and on par for what you'd expect to pay for such a room size, location was reasonable for most places, or cheap taxi ride to Kyoto station.

We travelled as 2A, 2C (12, 5yo) and we looooved this hotel. The room size was amazing, with TWO separate roomed toilets, nice big sized bathroom, big living area, and 2 actual bedrooms with heaps of space. We could separate our youngest in the room she shared with my wife when she went to bed a bit earlier than others. By far the biggest room we stayed in on our holiday. Had a nice big rainfall showerhead with a second showerhead option too, and good sized bath. Staff were friendly and helpful, with very good english. The location is right near a Fresco supermarket which was great for supplies and staples. We were able to borrow items from reception like toasters, vacuums for sealing bags when travelling etc, which was fantastic (we craved toast one day!!). There is a family entertainment room to book, and a laundry with a heap (7 or 8) washers AND dryers. We were worried that these would always be busy, but I think the busiest they got were half of them being used at once. Good value, dried pretty quickly. Trains were a little tricky or needed transfers, so we opted to use Taxis mostly. Seems buses are more suitable here than the train. Having said that, it was only a $12 taxi ride to Kyoto station. Bamboo Forest and Fushimi Inari are more expensive taxi rides, but we were able to comfortably visit Bamboo Forest (nobody there), the Golden Temple and Fushimi Inari in one day with taxis and felt the cost to be worth it vs lugging a pram and kids on beds/trains/metro/underground etc. Nice quiet neighbourhood, really happy overall.

Stayed in May 2024

Everything is good.

Great Location

Stayed in May 2024

No suggestions.

The room was massive (by Japanese standards) and the extra bedroom was really nice. The room was beautiful and well appointed. We absolutely loved the shower room. The front desk staff were friendly and helpful. Our only regret is that we didn’t stay longer.

Stayed in May 2024

Very spacious room for a family with bunk beds.Everyone enjoyed the stay .

Stayed in May 2024

I can't think of anything in particular. If I could be picky on one small thing, it would be the movie room is not available after 9pm, which is highly unusual given after a long day as a tourist and dinner, that's about the only time you get to "watch a movie". I think they should trust and allow guests to use it after 9pm.

Beautiful hotel, exceptionally clean and well maintained. The decor is top notch. Well designed for families. Good customer service, friendly and easy to approach staff. Right across the road from a Fresco, so very easy to pop out and buy snacks, drinks and a huge variety of food. Many things are walkable distance - about 15 mins walk. But also can zip around in taxis which are reasonably priced.

Stayed in May 2024

The spacious room with an awesome dining room was great to sit down to after a long day exploring. The beds were super comfortable. The location is in walking distance to trains stations and shopping malls and it is super quiet. Then hotel also has a traditional feel to it which made our experience even better. The staff were also super friendly and helpful.

Stayed in May 2024

Lovely location with a beautiful promenade within a minute walk, friendly and attentive staff, spacious room.

Stayed in April 2024

Nothing to fault for the hotel at all, just a note for other travellers. We didn’t love getting to the hotel from Kyoto station. We had so much baggage already and we were just having a tired day as we had come from Tokyo and departed our Shinkansen at Kyoto station. We couldn’t be bothered getting the extra two local train lines to get to the hotel, so we did the other suggested route of walking 1.1kms and regretted it. Once we had arrived we were more than happy with the “getting there” part. Having the option to do this again, we would take the local train options, post Shinkansen.

Fabulous room, super comfortable beds, great little kitchen, immaculately clean, modern and lovely hair and body products. We stayed with our family of 5 and loved Kyoto! The room size was great in Japanese sizing standards and as long as we were tidy and organised we were all fine. Staff were fabulous - many spoke fluent English and also assisted with a better train route for our Osaka trip over the Google maps options. We would stay here again and again and couldn’t have been happier.

Stayed in May 2024

Depending on the crowds, it can be loud on the corridors.

Spacious family rooms, comfy beds with bunk beds for the kids and a kitchenette with fridge and microwave. Perfect for quick breakfast in the morning and easy kid dinners. The location is so nice, quiet neighbourhood in a lush area but at close proximity to a lively area for dinners in the evening. Supermarket and convenience store around the corner as well as bike rental (also for kids!). Good space to store suitcases, hang clothes when needed and a seperate dinner table corner so the kids can sleep while you plan the next day or read a book.

Stayed in May 2024

Na

The room is spacious and the space and design is well Organised.

Stayed in May 2024

Window gives to a wall making the room rather dark.

Very clean rooms that were well appointed. Great fixtures.

Stayed in May 2024

Nothing

Everything! It is just perfect for us, a family of four. The room is big and well designed, everything is high quality and feels new. Quiet, great location and helpful staff.

Stayed in May 2024

Amazing for families with young children. So spacious and beautiful.

Stayed in March 2024

Great location. Really good room layout for a family of 5. Loved having 2 toilets. Really good laundry room. Could move the window screens to let the light in. Staff always said hello when you arrived back. Quiet. Loved having the supermarket within 150m. Really good restaurants within walking distance.

Stayed in April 2024

Location was central to everything we wanted to do. The room size was good for my family of 6. Staff was very helpful and friendly. Would recommend.

Stayed in March 2024

Location - no konbini around The supermarket was too small

Clean spacious

Stayed in March 2024

The rooms were so hot, the a/c was intermittent at night, very odd.

Modern, clean and kitchen facilities were great. Staff were very helpful throughout, especially in booking a noodle making experience for us.

Stayed in April 2024

the corridor to the room smell bad.

good facilities and spacious well equiped room

Stayed in April 2024

Nothing

Close to local train, convenience store across the road, within walking distance to Gion and other tourist spots. Lovely property. Very comfortable and spacious for our family of 5 (2 adults and 3 older children) very family friendly. Helpful and friendly staff.

Stayed in April 2024

It woud have been nice if they had also vacuumed the room because after a couple of nights it needed it. When we called down to the front desk a couple of times they were friendly but they wanted to speak in person to answer our questions - which I believe was due to a language barrier. Expensive, but all places in Kyoto seemed to be.

Room was spacious for 4 people. The teens were in a bunk bed. The kitchenette was great, as was the table and chairs to eat at. It allowed us to have breakfast in our room with food we had bought at the grocery store. The room was certainlly very clean upon check in. We stayed 4 nights. They change the towels daily if you want them too and do a basic clean (empty the trash, and maybe make the bed - I can't remember). They were able to communicate well iln person and help with our inquiries.

Stayed in April 2024

No Netflix or smart TV (only local TV channels wasn't great for tourists who don't speak Japanese). Got lucky and was able to borrow an AppleTV device. Could use a more thorough clean - quite dusty in many places and greasy hand prints on the windows. Coin operated shared laundry, which was very 'linty'. More guidance on local restaurants, cafes and local highlights would have been appreciated.

Very spacious, which was a lovely surprise. Plenty of room for dining, and spreading out. Supermarket next door was terrific. Staff were helpful and friendly. Nice reception area.

Stayed in April 2024