600-8415 Kyoto, Kyoto, Shimogyo-ku, Karasumadori, Inabadoucho, 717-1, Japan
#18 of 626 hotels in Kyoto
Guests' ChoiceBased on 345 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.6
Staff
9.8
Value for money
9.4
Free WiFi
9.2
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End of dialog contentReviewed: 2 May 2024
Gerard
NepalIt was all good.
Very nice rooms and afternoons free flow beer and sake.
Stayed in April 2024
Reviewed: 2 May 2024
Laura
AustraliaLocation is a little out the way but not far from the action. A 20 min walk to Gion and Kyoto station and a 10 min walk to the shopping area
Staff were so friendly and welcoming. Hotel has a lot of items to borrow plus a fun bingo game and free calligraphy as well as happy hour to try beer and sake. The 2 bed suite was well appointed and spacious
Stayed in April 2024
Reviewed: 1 May 2024
Charlotte
New ZealandGreat sided room for a family of 5. Clean, close to subway and restaurants are everywhere.
Stayed in April 2024
Reviewed: 25 April 2024
Joelle
United StatesMinor, but one of the bedrooms doesn’t have a window. And the one that does have a window doesn’t have full blackout shades. But these are minor I would highly recommend this property to my friends. And would look to return!
Super well laid out apartments - we had 2 bedrooms and 2 bathrooms with a living room. It was so clean and comfortable! The washing machine worked really well and was much appreciated. What really helped our stay were the staff - they are truly multilingual and were so helpful and warm. Our room had a sweet view of a small temple! It was also very very quiet and had plenty of space. Happy hour was a nice treat! The area was pleasant and safe and I could trust my tween boys to go out on their own in the morning to buy junk food from 7-11 which they loved :)
Stayed in April 2024
Reviewed: 21 April 2024
Rebecca
New ZealandNothing, we enjoyed our stay here.
We stayed here for four nights in a superior two bedroom suite. We were able to spread out and have space as a family.of four. The facilities were fantastic and clean. Having a washing machine/dryer in our room was great. The staff were friendly and helpful throughout our stay. The happy hour each night was a nice add on. The location was great and we didn't have any problem walking to a number of attractions, and it was an easy walk from the train station, There were also a number of eating places about 5-10 minutes walk away, and more if you want to venture further.
Stayed in April 2024
Reviewed: 20 April 2024
Jacqui
AustraliaApartment was a little dark, not all rooms had windows and better bathroom has windows
Nice accom, great staff, loved the happy hour free sake and beer and free calligraphy lesson
Stayed in April 2024
Reviewed: 12 April 2024
Geoffrey
United StatesThe only thing that i can think of would be that taxis had a hard time finding the entrance. That's it, can't really do 2 to 3 sentences about that. The hotel does their best to remedy that by giving you a card to give to drivers to show them where it is, so it wasn't too bad.
The rooms were clean and had everything we needed for a memorable, comfy stay. Super close to the train, 7-11, stores, and restaurants The staff were very friendly and helped you out with pretty much anything.. There was a calligraphy lesson and full range of fun and helpful items.
Stayed in April 2024
Reviewed: 11 April 2024
Sally
AustraliaMy only feedback would be that it would be good if the beds didn’t roll around so much. Otherwise I don’t have anything I didn’t like.
Staff were lovely and very attentive. Clean and comfortable. Well organised. Good location, walking distance to transport and lots of places to eat. Waking distance to popular attractions.
Stayed in April 2024
Reviewed: 11 April 2024
Gilda
AustraliaNothing
Spacious rooms, location was perfect, reception was great, well equipped, excellent happy hour
Stayed in March 2024
Reviewed: 10 April 2024
Holger
United KingdomLocation, staff is extremely supportive, great flat with two separate bed rooms, very quiet and no noise from elevator or so. Restaurants, shopping opportunities etc. in walking distance, and perfectly for hopping on a bus or to catch a subway.
Stayed in April 2024
Reviewed: 6 April 2024
Kate
AustraliaNothing
The front desk staff were extremely helpful and so kind. They spent hours organising dinner bookings and taxi services. Nothing was too much trouble The location of the Hotel was also fantastic for getting around and sightseeing. We would highly recommend this to any traveller. We also enjoyed the extra touches like sake and beer tasking happy hour. Overall and exceptional experience, made extra special by the lovely staff.
Stayed in March 2024
Reviewed: 2 April 2024
Leny
SingaporeThere's nothing that I did not like about this place.
Did not have the chance to try the breakfast. Location is easily located. I like that the room that is on 10th floor and its a corner room. It gives us some privacy. I like that the washing machine/dryer inside the room, very convenient to use. Staffs are friendly and accommodating.
Stayed in March 2024
Reviewed: 20 March 2024
Michelle
AustraliaGreat location, spacious room for family of 5 and lovely staff
Stayed in March 2024
Reviewed: 16 March 2024
Jennifer
United StatesHaving a kitchen and common area to eat, along with a spacious and roomy sitting area was great for our group of 4. Our apartment was clean and comfortable. Two full bathrooms was a game changer.
Upon check-in, we were graciously and warmly welcomed by front desk staff. Front desk staff were top-notch in the hospital and service they offered throughout our stay. They were attentive and helpful. Bara was exceptional in the service he provided—he offered great dining recommendations and directions.
Stayed in March 2024
Reviewed: 16 March 2024
Dominic
AustraliaPerfect accommodation for a family. Size of the suite was very spacious and had all the amenities required. Super close to the station and staff were very helpful. Super recommend
Stayed in March 2024
Reviewed: 16 March 2024
Marc
SpainNothing
All great, amazing and helpful staff, great room with all facilities and so on haha
Stayed in March 2024
Reviewed: 12 March 2024
Michelle
AustraliaNothing
Location was excellent, spacious for our family. Washer/Dryer in our room was a huge bonus. The staff were all really lovely and welcoming. Not to mention the happy hr of saki and craft beer each afternoon where you could chat with guests or take it to your room. A wonderful stay.
Stayed in March 2024
Reviewed: 7 March 2024
Shahril
MalaysiaThe heating/air cond unit was not easy to operate.
Everything. The 2 bedroom suite with the combination of modern and traditional Japanese theme was very unique.
Stayed in March 2024
Reviewed: 6 March 2024
Jeremy
AustraliaWas one of the nicest accomodations of my trip. Great bath in the rooms and excellent customer services with happy hours.
Stayed in February 2024
Reviewed: 5 March 2024
Natarsha
AustraliaIncredible stay. Staff incredibly welcoming. We did a calligraphy lesson during complementary happy hour. Could not rate this more highly. Will definitely return if back in Kyoto!
Stayed in February 2024
Reviewed: 1 March 2024
Bond
United StatesThe 2 bedroom suite that my husband and I stayed in for a week was perfect. Super clean, with a small kitchen. We didn’t really cook, but had breakfast in. They have kitchen items that you can request, like a tea or coffee pot. The staff are warm and helpful. And they provide draft beer and sake for free from 5-7 PM. Coffee machine makes ok espresso, and you can request orange and apple juice boxes. Great location to explore Kyoto. Out of the hub bubble, but close to buses and subways.
Stayed in March 2024
Reviewed: 1 March 2024
Vivianne
Hong KongBathrooms are a bit small
Well-maintained, helpful friendly staff, comes with a washing machine
Stayed in December 2023
Reviewed: 19 February 2024
You
SingaporeNothing
Range of things for adult and child to spend time with.
Stayed in February 2024
Reviewed: 18 February 2024
Melia
IndonesiaIt would be much better if the schedule of room cleaning is changed to every alternate day.
The room is clean, the size is bigger than other hotels. The washing machine inside the room is really helpful. The staffs are friendly and very helpful. Easy access to public transportation Shopping and eatery places are nearby
Stayed in January 2024
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