Really don’t have anything to say

The room was great and with amazing views, the bar is really nice, the location is close to many nice sightseeing places and the staff was very professional and nice.

Stayed in March 2024

None

The view was crazy nice! The terrace is beautiful with nice view.

Stayed in May 2024

The pool isn't really a pool.. we were very disappointment . It's more like a water feature, with 50cm depth (below the knee). Made especially for people to take their IG photos as if they're enjoying great time at the swimming pool, but the truth is - this is not a swimming pool. Also - they only open it from 15:00! All of the information is written on their website, true. But when a hotel shows off with pushing photos of 2 rooftop swimming pools, you don't read ALL the information about the water depth, as you expect to visit a hotel with actual swimming pools that you will actually be able to enjoy them, and this is far from truth.

New, clean, great location and great city view from the room! Staff we're friendly, and the restaurant was also great for lunch.

Stayed in April 2024

My wife and I went to the lobby bar. She wated a glass of wine. I do not drink. When I told the staff I did not want anything, they told me I could not stay there if I did not order. TERRIBLE policy. At checkout I told the MITSUI staff of our displeasure. They told me they would correct the problem for the future (I did not believe them). The bar is not owned by MITSUI. Of course my wife did not buy the wine and we walked out. There is ZERO inconvenience for the bar staff to permit to sit there without purchasing a beverage. The bar is located in the LOBBY of the hotel, and part of the lobby without walls. With setas all around.

New hotel. VERY CLEAN! Everything any one would need for an extended stay. Could have used more square footage. Staff was wonderful. Loads of amenities. Will definitely stay here again. MITSUI is a wonderful conpany.

Stayed in April 2024

Nothing was bad. Just be careful if you have tattoos to hide them. The staff member at the pool will also give you some stickers to hide it a little bit.

Nice staff members, nice room. The sky pool is also pretty great, the water was perfect for May weather. We could watch the sunset from the pool and we can even order drinks there too.

Stayed in May 2024

There wasn't a real clothing closet. There wasn't a SPA to visit

Love that I had lots of choices with my severe allergies and everything was clearly labeled for allergies

Stayed in April 2024

I enjoyed the whole experience of staying at the hotel which included breakfast.

The accommodations were excellent...staff friendly and professional....great breakfasts.

Stayed in May 2024

None

I like everything about it! The view from our room is superb! Thank you Mitsui

Stayed in May 2024

The gym was terrible. Very poorly stocked

Excellent location, great views, fantastic staff and an epic buffet breakfast, one of the best I’ve ever had!

Stayed in April 2024

The Prices were elevated in late March. The sink in the middle of the room is a debatable design choice. Some may like it but I didn’t.

Nice and clean. Generally good atmosphere. Comfortable bed.

Stayed in March 2024

Disappointing swimming pool

Wonderful modern property, great view of Mount Fuji on clear day.

Stayed in April 2024

Buffet breakfast was okay. The chef's french toast interpretation was the highlight. Better coffee options and red wine that is not refrigerated would be desirable ~ Australians here ;)

The room, the views from the corner suites, the pools, the location, the bar and bar snacks, lovely staff, self serve check out.

Stayed in April 2024

Pool only really for adults, 16+, kids disappointed couldn't use

Great hotel, excellent location

Stayed in April 2024

Doesn’t state before you go their tattoo policy for the pool, if you have more than your torso heavily tattooed then you’re not getting in. Also, if you booked it for the gym, be aware that it’s mainly for cardio/yoga. The dumbells only go up to 10kg and there is one bench. That’s it. So don’t expect a full weights work out. But it’s clean and great views of city whilst on a running machine

Amazing room, great view, comfy, quiet, clean

Stayed in April 2024

Nothing. This hotel was exceptional

This property is just wonderful and quite special. The views are exceptional and the reception and lounge area is simply sublime. The accommodation must be some of the largest in Japan and are very comfortable with great amenities. The staff are exceptional and nothing is too much trouble even coming two days running to my room to help me log into my streaming accounts. On leaving for a short trip to Kyoto, as I was returning to the hotel for another night they held my luggage. As I am a solo traveller this was essential for me. I always felt secure, safe and comfortable in this lovely hotel.

Stayed in April 2024

This is a gorgeous hotel and a tremendous deal. We loved our very comfortable room and a view of Mt. Fuji, even though most of the time it was covered in clouds. The breakfast is amazing and well worth adding (we ended up paying for it separately). The hotel itself is beautiful and the public areas have amazing views.

Stayed in April 2024

We got a bit lost most times we headed from the subway to the hotel but that is more about the complexity of the many exits at Landmark Tower and Queens Square

This is a stunning, relatively new hotel in the Minato Mirai district. The lobby, pool and restaurant are all on the 20th floor with amazing views. The pool area was spotless and well staffed, as were all public areas. There is a sense of calm luxury that starts from the relaxing aroma in the lift lobbies on the ground and first floors. We had a corner room (2251) and were incredibly lucky to be able to see Mt Fuji one morning (a highlight as it had been elusive up to this point). Housekeeping was meticulous. This was well worth the money we paid for it and we were very impressed with everything. Nice and close to Landmark Tower where there were many reasonable places to eat.

Stayed in April 2024

Nothing. Everything is nice and the staff are very accomodating.

The skypool but unfortunately kids under 15 is not allowed.

Stayed in April 2024

Room view it’s nice

Stayed in April 2024

breakfast was great. Many items to choose from both Japanese and western dishes. Liked that they offered the private room for our party of 8.

Stayed in March 2024

Bar and meals were quite expensive. Would have been nice to have a coffee machine in the room given it is a 5 star hotel. Mini bar also expensive compared to other hotels we stayed at in Japan.

Lovely modern hotel with reception on the 20th floor. Comfortable beds and a great large room.Good location.

Stayed in April 2024

The morning breakfast was excellent, very tasty food and lots of variety. Very convenient location.

Stayed in April 2024

Almost no non-Japanese TV channels available. Small space for clothing storage (no wardrobe).

Excellent location for business. Very modern facilities. Rooms with amazing views of Tokyo (Mount Fuji was visible from my room at floor 26th on clear days). Convenience store in the same building. Many restaurants nearby.

Stayed in April 2024

We had a very relaxing stay at the end of a busy 2 week trip of sightseeing. The hotel is very clean and modern with helpful and attentive staff. The gym, pool and hot tub facilities were great. We had the set lunch which was delicious and a fair price, and had the breakfast buffet that had a variety of western and Japanese options. It would be even better if there were coffee and eggs to order, but it was still great. We stayed in the Queen room, which was spacious and comfortable offering a view of Mt.Fuji when clear. The bed and pillow were amazing and the best in our 2 week tour of Japan. This hotel is only a 20minute drive to Heneda airport, which was perfect for our early morning flight. The surrounding area is excellent for shopping too and lots of options for eating out.

Stayed in April 2024