The hotel is located on a hill so it would be difficult to enter and exit on foot. We hired a car so it didn’t affect us as much.

The room was big, clean and the staff were so so friendly. The services provided at the hotel were abundant and we received a welcome drink upon arrival. Staff helped us with our baggage when we arrived and checked out of the hotel. There was a beautiful view of Mount Fuji from this hotel and there were many viewing spots located around the hotel. Public and private onsens are available.

Stayed in November 2023

Amazing view, clean and spacious rooms, friendly staff. We absolutely loved our stay at Mizno Hotel. Public baths were also very clean and open air one had a direct view to mt. Fuji! Breakfast in the morning was delicious and, again, had amazing view from the restaurant.

Stayed in November 2023

The hotel located quite a bit up on the hill so if you come without any transportation, it would be a bit of a hike. The hotel provides a free shuttle from Kawaguchiko Station which can be called with the help of the Tourism Centre. The hotel itself has a vintage vibes with cozy atmosphere, and our room was facing the lake and Mount Fuji. The room itself is small but has everything we need, and very comfortable. The breakfast was great as well! Overall it's a recommended place to stay in :)

Stayed in November 2023

It’s a little uphill to the property but not a huge deal.

It has the most amazing view of Mt. Fuji. It’s close to the bus stop and has free bike hire. The staff were so polite and helpful and the hotel has a very unique, elegant and timeless vibe. The private onsen overlooking the mountain is the highlight for me!

Stayed in October 2023

The bathroom drains smelled quite bad. Bathroom was a little dated.

Staff were very friendly and helpful. Amazing view of Fuji from our room

Stayed in October 2023

Price per night was kinda high, but lower if booked in advance (rooms get fully booked up well in advance). Road up to the hotel was rather narrow.

Property offers amazing views, near to the main sights like ropeway and momiji corridor, warm staff who helped with luggage the moment we arrived, great housekeeping who refreshed the room completely every day, clean onsen facilities with breathtaking view, room was adequately sized, with huge balcony and toilet.

Stayed in November 2023

nothing

good view good interior design

Stayed in November 2023

Nothing

Beautiful hotel. Staff are friendly and helpful. Location is great as our room directly facing Mt. Fuji

Stayed in November 2023

1) Wish there will be more option for the food as in choices (breakfast only 1 choice) and would be excellent that at anytime there will be some simple Japanese fare available. 2) We are only allowed limited nos of pillows, it would make my sleep so more better if I could hv just 1 extra pillow (sorry just my personal preference as I like to rest my head on high pillows) Nevertheless, I will surely come back to Mizno again! Overall we enjoyed the hotel.

The patient friendly staff, the view, the rooftop bar, the hot bath 👍🏻

Stayed in September 2023

The dinner wait-staff were not all top-notch to be befitting of Mizno hotel and Japan’s service quality standards, but it was still agreeable nonetheless.

Excellent views of Fujisan, excellent housekeeping standards, polite staff, clean public bath. All round excellence.

Stayed in November 2023

For a high priced property, noting that you’re paying for the view, the room is showing it’s age and could use a refresh. Strong musty smell upon arrival, weak ac unit, and leaky shower that runs through the window out to the patio.

Outstanding location, view, amenities and staff! Comfortable beds.

Stayed in November 2023

You could hear everything going on next door. My neighbors were pretty loud. Heard some lady screaming in the middle of the night.The dormy inn in tokyo had better noise control. I did not like the french dinner and breakfast. They were OK but nothing special.

View and cozy lounge . Staff were excellent exceeding expectations. Free Bike rentals.

Stayed in October 2023

Nothing

Everything

Stayed in October 2023

Amazing location! If the weather allows it, you have a perfect view of Mt. Fuji-san! The staff were amazing, really helpful and even assisted us with ordering food from outside, as we arrived quite late. Also the room had an amazing balcony view of the lake & mountains. The private open air bath was also really great!

Stayed in October 2023

The hotel has no food alternative if the restaurant is fully booked or closed. There are no shops near the hotel. Very long queues for restaurants in the town … 2 hour wait! I don’t understand why the hotel don’t provide a bar menu or even a vending machine. The bed sheets were not quite big enough and would not stay on the mattress.

We had a lovely view of Mount Fuji. The room was clean, comfortable and quiet, traditional Japanese style. The private and public onsens were very nice. Staff were friendly and helpful. Breakfast was nice. Shuttle bus to the town. Use of a microwave.

Stayed in October 2023

No

beautiful view and very nice service

Stayed in October 2023

excellent view, friendly staff, shuttle available

Stayed in October 2023

The Hotel not serving Japanese style food anymore.

The View is perfect, we,can clearly see the whole Mt. Fuji.

Stayed in October 2023

None.

Love the onsen and the service. And also the Mount fuji view from the room. We accidentally left our clothes in the hotel room after check out. They are so kind to send it to our hotel at Tokyo. ❤️ thank you!!

Stayed in September 2023

Not easily accessible No dining options

View is super cool

Stayed in October 2023

Staffs are friendly

Stayed in August 2023

We booked their restaurant for dinner, the french set course meal was interesting. I felt the flavours of the meals didn't really complement each other.

The balcony in our room provided a beautiful view of Mt Fuji, we were very lucky to see it when we arrived as there was no cloud coverage. The lobby area is well decorated. Staff spoke English and were very kind. We also paid ¥5000 to book a private onsen experience for 45 minutes which included 2 drinks. That was cool. Room and bathroom were clean, easy communication with staff.

Stayed in October 2023

We didn’t enjoy the walk up to the hotel but they did have a shuttle on the bottom of the hill for those who have heavy luggage and is not up for the walk. :)

Spectacular views of Mount Fuji via our balcony! The hot spring was amazing and the breakfast/dinner was really good!!!!!!

Stayed in October 2023

The shower water temperature was unstable.

The hospitality, the location, the breathtaking view.

Stayed in October 2023

The view 😍Also the staff was similes accomodating.

Quirky and artsy with a view that can’t be beat.

Stayed in October 2023