the bed is hard but that is just me i like fluffy

get into the japanese culture and her food and bath culture

Stayed in May 2024

Nothing

The absolute traditional authenticity Stunning mountain location Super peaceful Onsen Amazing traditional food

Stayed in April 2024

Hard beds on the floor.

Marevlous welcome, cool authentic experience. They made you feel very welcomed

Stayed in April 2024

Stuff didn't understand English and couldn't speak English

Great private bath with beautiful view at mountains and plants

Stayed in April 2024

The property itself is a little dated but that’s it’s charm.

It was charming, spacious and customer care was lovely. Half board which was offered by the facility is absolute must try the Kaiseki and shabu shabu which was served for dinner was truly an experience. Even the breakfast was truly amazing. The hotel is located next to scenic hiking trails and beautiful temples. The onsen to was amazing!!!

Stayed in April 2024

The bathroom was outdated compared to other hotels.

Food was great, room was nice. Private bath was amazing

Stayed in April 2024

Check-in is very late specially that the shuttle bus services (3pm, 4pm, 5pm) need at least an hour to reach the hotel. While the check-out with shuttle services is very early so guests dont really have time to enjoy the serenity of the area.

Staff are very nice from the shuttle bus pick-up area to check-out. We didnt avail the check-out shuttle bus as we went to explore the woods next to the river which is highly recommended if you are a nature lover. In addition, the city bus going to the Kyoto Station is just next to the building so don't worry about getting lost.

Stayed in April 2024

Room bathroom needs a little maintenance. Towel rack fell and friends room did not have shower support

Great hotel!!

Stayed in March 2024

Nothing

Amazing place, flexible and welcoming staff

Stayed in March 2024

Everything ❤️ Everyone is so kind! Congratulations for this little place of heaven!

Stayed in February 2024

If you're looking for a good ryokan experience I think this one would be a good choice. My group used the shuttle service to get to and out of the ryokan without any issues. At the ryokan itself, the staff was very attentive, friendly and nice and did their best to communicate with us using English. I really cannot overstate how great they were. Our shabu-shabu dinner as well as the breakfast was very good, I think the portions size was also quite great. Rooms were nice, had a great view, but I will say the bath in the japanese room might need some renovation work. Speaking of baths, if you have to ability to book the private bath, I highly recommend to do so. The building itself is rather old but it doesn't mean it isn't charming in a specific.way. Overall we stayed only one night but were fully relaxed and recharged before our next trip.

Stayed in February 2024

Toilet maintenance- a little bit of smell. But overall is very good.

Stayed in February 2024

Don’t expect a lush comfy bed - this is a tradition stay with mats on the floor. They were comfy enough for us for one night.

Beautiful traditional stay in Kyoto. The property picked us up at the closer train station at a preorganised time which was super helpful. We loved the private onsen. Great view. Note this is an additional charge and public baths are free. Dinner and breakfast were included. A lot of food and a brief English description was provided. Great to try some local food that we wouldn’t normally order. We also had to wear kimonos to the restaurant which was fun. Staff were lovely and hospitable.

Stayed in February 2024

None

First of all, I love how the area is covered in a lot of greenery which makes it very pleasant to see, the food as definitely one of the highlights for me and the private onsen is also one of the best experiences I've ever had.

Stayed in January 2024

The service was fantastic!! But a little bit run down here and there but other than that it was really amazing

Stayed in January 2024

It was a little cold in the room (but there was air conditioning available to heat or cool the room as needed), the amenities within the rooms were also a bit old. The bathroom smelled a little.

The location was beautiful, with a great view from the room and hiking paths very close by. The private onsen was perfect, although a little short in terms of permitted time (45 mins). The staff were incredibly friendly, attentive and helpful. The traditional clothing you can wear for the stay were comfortable and enjoyable to wear. The vegetarian dinner and breakfast they made were very large and full of interesting dishes.

Stayed in November 2023

There is no lift just FYI

Beautiful area, lovely staff and good sized room.

Stayed in November 2023

If water was to be included with the reservation of the private onsen , that would be great. We were so thirsty after onsen, had to get bottled water from the vending machines outside the ryokan. They did provide a bottle of water each in the room, but that was clearly not enough. Did not understand the menu as it was in Japanese. Google translate was able to help us figure out most of the food we were eating. Check out time was at 10am, but the shuttle bus leaves at 9.20am, which meant that we had to rush through breakfast and quickly pack up. Did not leave us much time to enjoy the beautiful surroundings. It would be great if there was a later time for shuttle.

It is tucked away in between the natures. Feels zen when you step into the ryokan. The staff there are very friendly and helpful. Even though some of them did not speak much English, they did their best to help us. Private onsen was lovely. It was at an extra cost of 4000yen for 45 minutes. You have a few timings to choose from. We chose the 8.30pm slot and a staff was at the stairs waiting for us to guide us to the onsen. We had to go through an outdoor area, up some steps to get to the private bath. Interesting experience, however the water was a little too hot after a while. We had to get out of the water after about 20 minutes. There was a wide spread of food for dinner and breakfast. Free shuttle service to and from the ryokan. Picked us up from Hanazono station. The futon was very comfortable and we had a great night's sleep. The view from our room was amazing as well.

Stayed in November 2023

The toilet room had a strange smell, and the tiled tub in the shower room didn't look clean. However this did not detract from the experience of our stay.

The traditional kaiseki dinner and breakfast was excellent - food was plentiful and delicious. Staff was very warm and friendly. We were able to book the private open air bath (additional 4000 yen), but the water was hot and the mountain view was lovely. (Best to arrive early if you are planning to book a private bath as preferred times get snapped up quickly). There is a path where you can hike up to a temple nearby, but there really isn't much else in the area.

Stayed in November 2023

Unbeatable staff who do everything to make you feel welcome and taken care of. I was sick for a couple of days while I was here, and felt so looked after! I asked them to put out a futon for me mid day so I could lie down, and they did this with no fuss and brought me a full tea service. On top of that, the private onsen really helped to improve my physical health. Our room was spacious, had great lighting, and we thought the futons were comfy! The dinner service was also magical in every way - make sure you’re hungry by 6 ;)

Stayed in October 2023

Beautiful ryokan on the outskirts of kyoto. Dinner and breakfast were provided. I was impressed how much food they offered. We used the private onsen in the evening and it was an experience second to none. Staff were super friendly and sweet. Highly recommend staying for 1 night to get out of the hustle and bustle for a change

Stayed in November 2023

Staff were friendly, and made sure you were taken care of. Attention to details were great. Staff made you feel like you were being valued and cared for.

Stayed in November 2023

The facilities are a bit dated and noise travels. If you are unlucky and have noisy neighbors, your experience may be affected.

Staff are incredibly attentive and welcoming. We were made to feel very special and looked after. The private bath is well maintained and has a wonderful view. Dinner and breakfast were a great experience. They provide a large amount of varied and tasty food, and for dinner this is done in a beautiful setting by the river.

Stayed in October 2023

Amazing ryokan experience! Everything was perfect - got picked up by a shuttle at the train station, had a lovely dinner in a superb location, enjoyed their private onsen and had a delicious breakfast. Staff was the kindest, thank you!

Stayed in October 2023