Reviews of Hotel Monterey Ginza 4 stars
104-0061 Tokyo-to, Chuo-ku Ginza 2-10-2 , Japan
#688 of 1,384 hotels in Tokyo
Guests' ChoiceReview score
Based on 671 hotel reviews
8.0Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
8.7
-
Facilities
8.1
-
Staff
8.5
-
Value for money
8.1
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 6 June 2024
Paglilla
Argentina12 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
It looks very old, needs a redecoration. It is depressing. For the same money you can find better hotels in Ginza.
Location
Stayed in May 2024
-
Reviewed: 5 June 2024
Joseph
Canada25 reviews3 helpful votes9.0“Lovely boutique hotel that's good bang for the buck!”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
No bathroom for guest in lobby area. Staff need to smile more.
Perfect location in Ginza district. Decent and very clean room. Quick housekeeping service. Love the elevator.
Stayed in May 2024
-
Reviewed: 1 June 2024
Simona
Switzerland54 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 6 nights
The fridge in the room was noisy and there is no option to turn it off (button or plug out).
All but the negative comment were very good, especially the breakfast.
Stayed in May 2024
-
Reviewed: 1 June 2024
Passaraporn
Thailand34 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Connecting Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
We got the connecting room and it's quite big especially compared to other hotels in Tokyo. The location is close to many stations so you can easily use several metro lines. The bed and blankets are very comfortable! Also the staff is really nice.
Stayed in May 2024
-
Reviewed: 27 May 2024
Maria
Spain14 reviews3 helpful votes8.0“Great hotel”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Furniture a little old
Very clean and nice the staff. Good location, close to metro Station
Stayed in May 2024
-
Reviewed: 26 May 2024
Y_h_
United Kingdom9 reviews1 helpful vote8.0“If the room size is important, this one's for you”- • Leisure trip
- • Solo traveller
- • Standard Double Room - Non-Smoking
- • Stayed 6 nights
This is totally personal but for me the location was a touch inconvenient in a weird way. Sure there are metro stations near by, but the one nearest wasn't very useful line for me and there's minimum 10min walk to others.
The check in and out were easy. The room was HUGE for Tokyo standard. Everything was clean. I enjoyed the slight out of date decor, very reminiscent of the 90s. AC system worked fine, good Wifi, there was one hard and one soft pillow for each person so you can choose. You can find all conbini stores within one block of the hotel and other many great eating options. I think the price was reasonable and expected for the location, duration and Tokyo.
Stayed in April 2024
-
Reviewed: 23 May 2024
Anastasia
United Kingdom6 reviews7.0Good- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
- room was quite small
- great location - close to train station really easy for travelling around
Stayed in April 2024
-
Reviewed: 20 May 2024
Catherine
Hong Kong49 reviews6 helpful votes8.0“live in a clean and comfortable room at a central location in Ginza.”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
wardrobe too small for two persons staying for 6 nights.
location - two blocks away from Ginza shopping district and department stores, and one block from main road. close enough to the activities but not too noisy. spacious bathroom. firm bed. small fridge with no paid drink bottles so that we can have space for our own drinks. two convenient stores just opposite the road.
Stayed in May 2024
-
Reviewed: 17 May 2024
Em
South Africa23 reviews3 helpful votes9.0“Great location in Ginza”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 8 nights
Nothing
Lovely location in Ginza, close to metro stations & restaurants. Friendly staff. Comfortable rooms
Stayed in March 2024
-
Reviewed: 11 May 2024
Eleni
Cyprus59 reviews9 helpful votes9.0“Nice cozy hotel”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Nothing
Great location and breakfast
Stayed in May 2024
-
Reviewed: 7 May 2024
Shauna
United States4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 5 nights
Beds were on the hard side for my comfort level.
Room was very small compared to photo. Very clean. Nice towels. Very little room for personal items or even hot water pot on counter. Quiet. Cleaning staff very helpful. Very convenient location. Laundry service was great.
Stayed in April 2024
-
Reviewed: 4 May 2024
Melinda
Australia12 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
No coin laundry but the hotel offers laundry services!
Staff were really friendly, offered face masks and lotions when checking in (beautiful). Location was great, close to subway lines. If you love high end shopping you’d love it here.
Stayed in April 2024
-
Reviewed: 27 April 2024
Molina
United States1 review8.0“Overall, once the AC was on, the stay was pleasant. The hotel staff were very nice and the hotel was super clean.”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
They didn’t have the AC on. I had to request it, then I had someone come up and open the window but then I could hear every car, and then they finally turned on the ac for me at 11 that night and kept it on duration of stay. I was about to check out. I specifically looked for hotels with AC because I have a medical condition. Their beds are also very hard, but I’ve heard that’s a Japan thing.
Location was great, very clean and safe. Property itself was very clean.
Stayed in February 2024
-
Reviewed: 25 April 2024
William
United States15 reviews7.0“Enjoyed our stay for there most part, but I would look for another hotel in Tokyo.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 6 nights
Communication with hotel staff could have been better. Do not like a hotel where you cannot open windows. The room was too warm for our comfort. We asked to lower temp and adjustments were made. We should have asked sooner.
Excellent dinner at restaurant attached to hotel, expensive but quality throughout each course. Location . Hotels interest in conserving towels, etc.
Stayed in April 2024
-
Reviewed: 24 April 2024
Almightypaddy
Luxembourg28 reviews4 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Twin Room - Non-Smoking
- • Stayed 3 nights
Consigne of luggage before departure bathroom quite small
Nice place to explore Tokio Underground next door not too far from the fishmarket
Stayed in March 2024
-
Reviewed: 23 April 2024
Jessica
Australia11 reviews1 helpful vote7.0“Great location”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 7 nights
The hotel is in a great location but our room was quite small for the price - during our 3 week trip we stayed in larger rooms for much less. The room was very clean and the staff were friendly but had limited knowledge. There are lots of shops and restaurants around.
Stayed in April 2024
-
Reviewed: 23 April 2024
Yuji
Singapore15 reviews1 helpful vote7.0“Affordable and cozy but squishy.”- • Leisure trip
- • Solo traveller
- • Economy Double Room - Non-Smoking
- • Stayed 1 night
The room faces the courtyard, meaning there is no view from the window other than the walls. There is no safe inside the room. I have to leave my valuables at the reception. At least we need one in the guest room. Though we cannot complain as it is the standard in Tokyo, the room is a bit too squishy - struggling to store my stuffs even for one night. Breakfast is too pricey. The restaurant, according to the hotel, is French influenced but the cost of JPY4k per person is insane although we enjoy weak JPY this time. Even in Ginza district you can enjoy a great dinner with the same cost.
Location, location, location. The hotel is perfectly situated in Ginza District, very convenient to do anything including shopping and wine & dining, a subway station is also there within 30 sec walk. It is squishy but cozy inside the building with Art Deco-ish interiors at the public spaces.
Stayed in April 2024
-
Reviewed: 20 April 2024
Moshe
Israel82 reviews6 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Triple Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The rooms are relatively small, adequate but small, the meals are expensive even compared to the restaurants in the area.
The hotel is located in a central location and accessible to many subway lines, the rooms are clean, there are restaurants at all price levels around the hotel and several supermarkets for those who need it.
Stayed in April 2024
-
Reviewed: 16 April 2024
Jessica
United States5 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
small. uncomfortable
location. price point
Stayed in April 2024
-
Reviewed: 12 April 2024
Raj
Switzerland9 reviews9.0“Excellent stay in a super convenient location”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Staff could be a bit more knowledgeable. For instance, we could not get any information or recommendations from them about where to go for the traditional tea ceremony.
Location, breakfast variety
Stayed in April 2024
-
Reviewed: 10 April 2024
Shauna
United States4 reviews1 helpful vote7.0“Convenient location . Clean rooms. Uncomfortable beds.”- • Leisure trip
- • Family with young children
- • Triple Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
No room for personal items. Limited outlets. Beds were a little hard for us.
Cleaning staff friendly. Rooms were clean. Soft towels and good amenities and convenient location.
Stayed in April 2024
-
Reviewed: 10 April 2024
Yuhao
China16 reviews1 helpful vote8.0“If you want to stay in Ginza but with a budget”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 3 nights
It is a bit old. The room is actually not as compact as I dreaded, you can open one 28' suitcase.
Location (convenience for shopping in Ginza); Staff is helpful.
Stayed in April 2024
-
Reviewed: 9 April 2024
Tai
Germany89 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Location to downtown access
Stayed in April 2024
-
Reviewed: 8 April 2024
Andrew
Australia8 reviews1 helpful vote7.0“Well located 3 star hotel”- • Leisure trip
- • Family with young children
- • Connecting Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
No flexibility on checkin time. Luggage storage is thr lobby floor with bags covered by netting
Well located, spacious rooms for Tokyo
Stayed in April 2024
Guests also reviewed these properties:
-
Hostellerie Beau SiteTrois-Ponts, Belgium
-
Hotel-Restaurant SchiebleKenzingen, Germany
-
Apartamentos SeniaLloret de Mar, Spain
-
Zissis HotelAristi, Greece
-
Ferienwohnung ClaudiaFügenberg, Austria
-
City Marque Kensington Serviced ApartmentsLondon, UK
-
Skyhouse ChiatamoneNaples, Italy
-
Celvis Vacation CottagesPanglao, Philippines
