Reviews of Hotel M's Est Shijo Karasuma 3 stars
600-8091 Kyoto, Kyoto, Shimogyo-ku Motoakuojicho 41, Japan
#432 of 627 hotels in Kyoto
Guests' ChoiceReview score
Based on 584 hotel reviews
8.2Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.9
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Facilities
8.4
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Staff
8.8
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Value for money
8.6
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Free WiFi
8.5
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Reviewed: 7 May 2024
Steve
United Kingdom30 reviews2 helpful votes8.0“Decent Hotel a stones throw from Kyoto famous Market”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 4 nights
As with most Japanese Hotel room it was on the small side, The English of the the reception wasnt up to much and the hotel doesnt operate the Baggage transfer....Although 2 minutes round the corner Lawson shop does
The location is 3 mins walk from Shijo station and Nsiki Market, Not quite a 'Luxury; hotel but not at budget status either, Clean room however as per most Japanese Hotel rooms fairly small. Quiet though didnt really hear any other residents. Locally right opposite a 7/11 and round the corner from a Lawson Shop. Resturants are scattered around and you should easily get in.....Althought to stop down on the subway is Kyoto main station that has numerous Resturants a stones throw away
Stayed in May 2024
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Reviewed: 6 May 2024
Banai
United States3 reviews8.0“It was good”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 10 nights
- • Submitted via mobile
Their willingness to help.
Staff is excellent
Stayed in May 2024
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Reviewed: 4 May 2024
An
Australia1 review8.0“Great location! Reception super nice”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Just the pillows. Tiny room but expected it
Great location. Super friendly
Stayed in May 2024
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Reviewed: 27 April 2024
Sonya
Australia6 reviews7.0“Great location. Room was small but had everything we needed.”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
When we first arrived we were given a room with opaque windows, impossible to see through that could not be opened. I requested a change of room, explaining that I could not stay in such a small room without either being able to open the window or see out of it. At first denied, eventually moved to another room after showing that rooms on the website show clear windows and that is what I had booked. Rooms pretty small - a bit of a squeeze for two people and luggage.
Excellent location - close to restaurants, shops and transport.
Stayed in April 2024
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Reviewed: 25 April 2024
Jan
United Kingdom28 reviews7.0“A good CB little go to for one night”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was very small.
Clean and in good location
Stayed in April 2024
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Reviewed: 20 April 2024
Özge
Turkey10 reviews2 helpful votes7.0“Good”- • Leisure trip
- • Group
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
There isn’t any phone in the room
Stayed in April 2024
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Reviewed: 16 April 2024
Zuzanna
Ireland12 reviews9.0Superb- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
There is no proper locker room for luggage. They just keep them at the entrance and do not check who is leaving/picking the luggage up. No security whatsoever.
Stayed in April 2024
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Reviewed: 15 April 2024
Ana
Spain12 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 5 nights
- • Submitted via mobile
Probably something cultural, but it was strange that they left a note for us saying they had not done the bed because there were personal belongings (a pijama) over the bed and their policy is not to touch anything. This has never happened to me anywhere else in the world.
Great location just beside a main street and close to underground and buses, combini next to the hotel. Front desk people were helpful. They advised us on how to send the suitcase to our next location. Room was nice, not big, but Japan usual. Well designed for comfort. Bed was comfortable.
Stayed in March 2024
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Reviewed: 15 April 2024
Rohit
Singapore2 reviews9.0“Reasonable”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 4 nights
- • Submitted via mobile
The room was a bit small but I understand that is common in Kyoto.
The location is great and nearer entry is through Karasuma station. There are useful facilities like Microwave in common areas
Stayed in March 2024
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Reviewed: 12 April 2024
Stefan
Malta24 reviews1 helpful vote7.0“The upgraded room in the m’s near kyoto station was fabolous the room was big spacious and pretty new”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 6 nights
- • Submitted via mobile
The first room it was really small even the bed it was. A single bed and not that clean.
The basic room was really small and wasnt the cleanest, we requested an upgraded to a bigger room in another hotel and we paid an upgrade fre and it was much better. The staff helped us with this change
Stayed in April 2024
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Reviewed: 10 April 2024
Erik
Netherlands65 reviews7 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 7 nights
Next to the subway line so easily accessible. Cheap laundry facilities and noiseproof rooms. Don't forget to go to the amazing pancake restaurant just two doors away.
Stayed in March 2024
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Reviewed: 7 April 2024
Angela
Australia42 reviews1 helpful vote9.0“Handy Location”- • Leisure trip
- • Couple
- • Twin Room - Disability Access
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Good location in shopping district. High end stores and Shinkyogoku shopping district, Kyoto Owl Forest and other animal cafes. Some interesting little restaurants in surrounding streets. Room was reasonable size. Laundry, ice and vending machine provided on the 2nd floor. Luggage storage available.
Stayed in April 2024
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Reviewed: 29 March 2024
Ameya
India8 reviews8.0“Some planning to stay for a day or 2 is the room size is ok but not for long stay”- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
The rooms are very small
Location was good and it was clean
Stayed in March 2024
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Reviewed: 27 March 2024
Stephanie
United States7 reviews9.0“Cheap clean hotel”- • Leisure trip
- • People with friends
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Awkward location
near city center. Great price
Stayed in March 2024
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Reviewed: 25 March 2024
Wai
Hong Kong4 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 7 nights
- • Submitted via mobile
Provided washing machine but there's no coin exchange available in reception. What's the point of providing washing machine but offer no help in changing coins.
Convenient location. Basic service provided which is already what I need.
Stayed in March 2024
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Reviewed: 19 March 2024
Sylvain
France3 reviews9.0“Perfect location.”- • Leisure trip
- • Solo traveller
- • Economy Double Room
- • Stayed 7 nights
Room was a bit small. Wifi laggy sometimes.
Great staff, perfect location, with restaurant and shops at 100m. Room was a bit small, but enough for one person. Gion is easily reachable by foot.
Stayed in March 2024
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Reviewed: 15 March 2024
Marine
France81 reviews6 helpful votes8.0“Good”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 4 nights
- • Submitted via mobile
Room was really small. We did a washing, we had to use the dryer 3 times and the clothes were still not dry. Could offer more amenities like tea, shower cap, facial wash etc
Great location, staff was nice.
Stayed in March 2024
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Reviewed: 14 March 2024
Jessica
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 7 nights
- • Submitted via mobile
That we weren’t aware of the 200yen tax which we were charged on Arival
We like how we had access to the washing machines and microwave and pjs and smoking area. Check in was easy
Stayed in March 2024
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Reviewed: 12 March 2024
Jiranan
Thailand13 reviews8.0“Very good location”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Locatio was very good
Stayed in March 2024
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Reviewed: 11 March 2024
Jiranan
Thailand13 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 4 nights
- • Submitted via mobile
Location
Stayed in March 2024
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Reviewed: 10 March 2024
Hadzhigeorgieva
Bulgaria3 reviews9.0“Perfect location!”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Toilet seat wasn’t heated.
Excellent location, two minutes away from Nishiki market, plenty of lovely places for a late night meal around us. Staff was very friendly.
Stayed in March 2024
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Reviewed: 10 March 2024
Jill
Philippines4 reviews8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted via mobile
Not heated toilet seat
Hotel location perfect and very helpful staff
Stayed in March 2024
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Reviewed: 8 March 2024
Jason
Australia28 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
The First room we had was awesome no complaints... The second room we had was great too but just felt like a B grade compared to the other room we had
Location and size of room
Stayed in March 2024
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Reviewed: 7 March 2024
Danielle
Australia4 reviews1 helpful vote9.0“Brilliant hotel in a fantastic location!”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 6 nights
- • Submitted via mobile
No issues at all.
The location was excellent. A short walk to the main street, Nishiki Markets, shopping malls, Ninja Museum. So many 7/11 and family marts in the area. The ramen place next door was awsome 😋 There was a wonderful selection of restaurants within minutes of the hotel. The buses and train station were a 5min walk. The bed was comfy and you could walk down both sides. The staff were so helpful, polite, and spoke English. I would stay here again.
Stayed in February 2024
