389-0111 Nagano, Karuizawa, 長倉字坂下2146-558, Japan
#7 of 23 Holiday rentals in Karuizawa
Guests' ChoiceBased on 7 hotel reviews
9.2Cleanliness
9.4
Comfort
9.7
Location
8.6
Facilities
9.3
Staff
9.0
Value for money
9.2
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Showing 1 – 7
Reviewed: 23 April 2024
Chiu
Hong KongWithout sufficient cooking utensils
New, clean and comfy
Stayed in April 2024
Reviewed: 27 March 2024
Rozano
PhilippinesThe access to the property was a bit discouraging, tiresome, and ridiculous.. If we didn't have any internet connection, there's a ZERO chance that we can enter the property.. you need to download an unnecessary and unsecured app just to access the facility.. even if you have already downloaded the app to open the facility but your phone battery is dead, or you don't have a data connection, you can never have access and enter the property.. sometimes this may happen to you, especially when your arrival is late at night from a delayed flight (we travelled from narita) and our phones are almost dead (phones were almost drained from calling the property manager that won't answer our calls). When the manager finally answered our calls, he suddenly changed the instructions on how to send us the key code for the app to work.. we sent our QR code thru LINE and email as instructed, but he wanted us to send our QR code thru SMS. Unfortunately, Android phones don't have that but only iPhone 😕.. the whole thing went for hours, we waited outside the property in the cold and dark night, helpless.. the manager didn't even try to help.. he won't even want to talk to us and just left us out there to his convenience.. I suggest to replace the entry lock with pin-code type for a much easier access.. I didn't have any problems with entering the next property i booked with Rakuten in Hakone and Shisui..
The house is big, has 2 rooms and a tatami room.. complete with kitchen appliance, big living area, and common outdoor area.. The place is very neat, tidy and clean.. also, the house is well lighted.
Stayed in March 2024
Reviewed: 20 November 2023
Nathan
SingaporeNothing about the facilities. Host kind to allow all waste bins for disposal of waste but can consider to have larger bins for disposal of waste.
Fully equipped house - floor heating 1st floor only, air conditioning in all rooms, washer, kitchen with induction/radiant heater, one bathroom w tub and another bathroom upstairs and a small alcove for study. Quiet and peaceful surroundings.
Stayed in November 2023
Reviewed: 30 October 2023
Po
Hong KongThe chimney may have some problem which smoke the house.
It’s modern, spacious, new and fully equipped with all necessities.
Stayed in October 2023
Reviewed: 19 December 2023
John
MalaysiaThey charged gas bottle usage for BBQ for additional ¥3000 for the gas. We can go out for bbq beef in restaurant for ¥6000 for 3 persons. The gas bottle only cost ¥300 in the supermarket, they wanted to charge us ¥3000. It’s a ripe off.
It is quiet.
Stayed in December 2023
Reviewed: 24 April 2024
Daniel
JapanThere are no comments available for this review
Stayed in April 2024
Showing 1 – 7
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