Nothing

This Ryokan is simply perfect. Everything is flawless and the quality of all amenities are fantastic. The host Tome San and her husband are God Given gift. She is so kind and helpful with great personality. She is also super attentive and caring, by giving great tips on restaurants and help on making reservation. She also gave us great recommendations on hidden sightseeing suggestion, which turn out to be awesome. She speaks perfect English and even invited me and my mom for a drink in her private bar. We really had a great stay there and the experience is unforgettable. I will definitely come again if I ever visit Kyoto. The stay is so comfortable and perfect.

Stayed in May 2024

Beautiful Ryokan with lovely rooms and excellent hosts.

Stayed in March 2024

Nothing :)

It was the highlight of my trip to Kyoto. Tome and her husband were so hospitable, I really felt like home. The room was beautiful and clean, I had a view to the garden - it was all so calm and relaxing. Tome also have many insider tips to places to go to that went past the more “obvious” sightseeing cafes, including places to eat and beautiful cafés. Would definitely come back again!

Stayed in April 2024

That we had to leave . . .

I’ve stayed in several Ryokans in Japan but this one (Ryokan Mugen) is without question, the very best one could imagine! The owner was the most helpful with respect to selecting places to see as the weather was changing, helped us every day with wonderful places to eat (walking distance from the Ryokan), sharing wonderful stories, helped us with shipping suitcases to the next designation rather than trying to manage carrying them our- selves, and, with her husband, the sweetest people you could ever hope to meet!!

Stayed in April 2024

I wish I had booked a longer stay :’(

Tome clearly loves her job and provides an outstanding experience. Every little touch is well thought out and so nice. She’s also an absolute hoot!

Stayed in April 2024

The hosts are so sweet and friendly. They give great recommendations for food and shopping, and are always eager to help. Plus super personable and fun to hangout with.

Stayed in April 2024

None

We loved everything. Our room was large, clean, quiet, and overlooked a gorgeous garden. We had the best sleep in years there. Tome, the host was friendly and gave us good suggestions to make the most out of our stay. The location was good, within walking distance to the Kyoto Imperial Palace and Nijo Castle, and there were lots of little hidden gems to explore. We would love to return one day.

Stayed in April 2024

Everything was perfect, great location next to great tourist and eating spots and the owners were extremely friendly and helpful. I would love to go back. I am thankful for all the help when planning where to go in kyoto , it was so helpful. Thanks for the best stay of my trip.

Stayed in April 2024

Fantastic hosts, extremely helpful with any questions - cool bar with a free drink. Wish I could have stayed longer

Stayed in April 2024

In all honesty there was nothing I didn't like!

Tome, the owner of Mugen, is an exceptionally lovely person who is keen to make your stay as comfortable as possible. I had stayed at Mugen several years ago when it was newly opened, and I was welcomed back with お帰り (okaeri) - 'welcome home'. It's an exceptionally lovely place to stay. It's a beautiful restored machiya, once belonging to a kimono merchant, located in the quiet lanes to the west of the Imperial Palace gardens. As a solo traveller, my single room is warm, inviting, comfortable, with great facilities, and with a beautiful view across to the restored storehouse and garden. I wouldn't hesitate to stay here again!

Stayed in March 2024

Nothing we didn’t like.

Was a beautiful blend of modern day with authentic Japanese style stay. Was very central and easy to get everywhere. The owners were absolutely amazing.

Stayed in March 2024

Ryokan Mugen was by far the BEST place we’ve ever stayed in. The room was spacious, very clean, and the zen garden was absolutely beautiful to look upon while sipping hot tea every morning. 😌

Stayed in March 2024

absolutely exceptional experience

Stayed in March 2024

Beautiful Ryokan. The owners are absolutely lovely and were helpful in giving us travel advice and booking local hidden gem restaurants. They also have a small bar with an absolutely incredible whisky collection.

Stayed in March 2024

Nothing, it is brilliant!

Amazing stay at Ryokan Mugen, the most zen stay in such a peaceful and beautiful place. The owners could not have done more for us and the service was absolutely outstanding. If we were ever in Kyoto again, this is the only place we would stay.

Stayed in March 2024

Everything from top to bottom was just perfect. And you couldn’t ask for a better host. Literally the best place I’ve ever stayed

Stayed in March 2024

Nothing at all we didn’t like.

It was very cosy and very traditional with lovely furnishings. The beds were so comfy and the bathroom was excellent and there was plenty of storage space.

Stayed in March 2024

Nothing was bad it was all good!

The property is a beautiful guest home in the outskirts of the city. It was the most authentic stay I could have done as I’m there were no tourists but only locals. The rooms were beautiful!

Stayed in March 2024

Staying at Ryokan Mugen has been a real highlight of our trip to Japan. Mainly because Tome is so welcoming and kind. She went above and beyond to help us organise our trip, arranging to forward our luggage and helping us find our way around the sites of Kyoto. We absolutely loved having a drink in her whiskey bar - the plum liqueur was delicious! The Ryokan itself is beautiful and the bedroom was very comfortable with everything we could have wanted. I hope we can come back one day!

Stayed in March 2024

Nothing

The property is absolutely gorgeous, the photos don’t do it justice. Tome, the owner is the most delightful host. She is so helpful and thoughtful. It’s set up traditionally, as are the rooms, the ensuite bathroom was had all modern features in traditional style. She provided suggestions for restaurants and the best ways to travel to temples and other locations. Everything was immaculate and beautifully presented. We chose to have the traditional breakfast each day which was delicious. There’s even a private little bar and a lovely little garden. Ryokan Mugen is an absolute gem, would give it 10 stars.

Stayed in March 2024

Nothing, it was perfect.

The most amazing hosts spent so much time and effort planning our visit and providing information, making reservations and having great conversation over a drink. The cutest place with tonnes of local restaurants nearby. Great room, powerful shower, great service.

Stayed in February 2024

Amazing host, Tome-san was very helpful and friendly. She gave us lots of recommendations and even booked a restaurant for us.

Stayed in February 2024

Nothing

Wonderful ! Tome & her husband were amazing ! Loved the bar & having drinks. I left my passport in a taxi and Tome spent hours helping me get it back.

Stayed in February 2024

Wow. What an amazing experience. This was nothing short of perfection. Possibly the best hotel experience I have ever had.

Stayed in February 2024