Elegantly furnished Japanese style room with fine decoration. Cool to have hot spring water available in bathroom. The dinner and breakfast served are superb. Nice public onsen facilities. Overall experience is beyond expectation.

Stayed in March 2024

No view from windows and public area is very cold.

Location right by train station and shops and firework. Excellent food and onsen. The new room with western beds very comfortable.

Stayed in January 2024

The room was large (since there were 4 of us), but didn't feel big because staff had already laid out all our futons when we checked in, and they stayed out for the whole stay, with the low table and chairs pushed to one side of the room. As we were staying for 2 nights, it would have been nice to have the futons put away during the full day we were there. Also the wifi in the room was patchy and slow.

Great location in Gero, nice traditional room and relaxing onsen baths. The staff were friendly and the food (breakfast and dinner) on both days was excellent; they even did their best to accommodate my vegan sister's diet, she was really pleased.

Stayed in November 2023

Property is very close to the train station, so no shuttle is needed. However the short walk to the property involves going up and down a bridge which makes hauling luggages difficult.

We like the breakfast and dinner, the food is nicely presented and is delicious.

Stayed in September 2023

It really needs a bit of an upgrade.

It was very spacious, the staff were very friendly, it was close to the station and the meals were fantastically presented and yummy!

Stayed in September 2023

Sleeping on the floor is not really my cup of tea, but you don't know until you have tried it. Conveniently situated opposite the station, but a bit far away from the tourist attractions - we were walking. This is not about the hotel - but finding a Japanese restaurant for lunch on a Sunday in Gero is not easy.

The food - Breakfast and dinner was included and was excellent, served by ladies informing us about the dishes. The hot springs common bathing facility - first time trying.

Stayed in September 2023

None.

The breakfast was superb.

Stayed in June 2023

It feels a little dated - it is very much a product of the 70s/80s. We really enjoyed that but your mileage may very.

The staff are amazing, the outdoor hot spring is truly beautiful at night, and the included meals are incredible. Because it is smaller than many of the resort hotels, you feel like you are getting the full Ryokan experience. The staff knew who we were our entire stay.

Stayed in May 2023

Outdoor onsen is a bit small and the view isn’t that great. Same with the hotel rooms; all you see are some rundown buildings. Despite being fancy, food gets repetitive and boring if you stay for 2 or more days: it consists of a hotpot, miso soup, sushi and grilled fish, and various side dishes.

Spacious rooms. Luxurious traditional Japanese breakfast/dinner with various side dishes. Ultra clean onsen, both indoor and outdoor. Extremely courteous and polite staff. Nice location, few minute walk from Gero station with many shops nearby.

Stayed in June 2023

-

Good location Worm welcome Friendly staff Delicious meals Nice onsen-

Stayed in May 2023

The stay was a bit pricey.

Very close to the station. Real ryokan experience, authentic Japanese dinner and breakfast.

Stayed in May 2023

Unfortunately our room looked onto another building.

The onsen was beautiful with lovely soft and very hot water. The food was amazing served in a beautiful dining room and the service was excellent.

Stayed in May 2023

Not applicable.

quiet , near Gero train station, easy access to most places of attractions.

Stayed in April 2023

Some upgrades are needed.

One of the best onsen in town.

Stayed in March 2023

The mattresses and pillows were very hard and uncomfortable

The staff were lovely, the dinner and breakfast were fresh and plentiful.

Stayed in March 2023

None

Everything

Stayed in November 2022

No

The facility is super clean. Onsen is very satisfying and refreshing. Well arranged dinner & breakfast. Topnotch service.

Stayed in March 2024

Traditional ryokan that is very welcoming. Highly recommended to book your stay with meals. We love the dinner and breakfast served to us in the restaurant. They have indoor and outdoor onsen which is well maintained. There are also free coffee and cold water for you to drink at the lobby area. There is also a small souvenir stall for you to shop. Upon check out, we managed to get the Gero Onsen Gassho Village tickets from the reception at a discounted price.

Stayed in October 2023

nil

the twin room is spacious and comfortable with a separate tatami. very traditional tatami. the dinner was served with hida beef.

Stayed in July 2023

Nothing really

Super nice hotel, very helpful and friendly staff and the onsen was superperb. Do not hesitate!

Stayed in June 2023

The service of the staff is excellent. The staff even help me to check Nohi Bus ticket and wrote for me the booking no of bus to Arashiyama Go. The staff are very patient and always welcome us with smile.

Stayed in April 2023

room has no comfortable chairs to sit and relax, onsen facility is way small, food is ok

location

Stayed in April 2023

The only shame is the building view from the single room

Kindful staffs and nice open-air bath, delicious foods

Stayed in March 2023

There are no comments available for this review

Stayed in April 2024