Everything was great :)

Stayed in April 2024

not in the city center

The staffs are friendly and helpful Free drink in the reception Near the bus station Subway station and the supermarket is not very far

Stayed in March 2024

- some room decorate little dark

- Very convenient hotel and many parking and free

Stayed in April 2024

We had two rooms and the room on level 8 had a slight odour. Other than that it was clean and comfortable.

Spacious room, great value for money. Room service was well priced, fast and delicious.

Stayed in March 2024

The only complaint I had was there were no hooks to hang the towels from in the shower area.

This hotel was like staying at a spa! The shower area and bath alone were enough to prompt me to book again. The bathtub was huge with some spa like effects when you pushed some buttons. We also loved how room service was handled so privately. You could order food on an ipad and it was delivered to your room via a small space much like a scullery. The amenities were high class and plentiful. I would definitely stay here again!

Stayed in March 2024

Breakfast

Parking and welcome drinks

Stayed in March 2024

Location a bit far from center.

Beautiful hotel.

Stayed in March 2024

Everything was exceptional 10/10. Great room, plenty of amenities & very clean. Not too far from the main attractions either.

Stayed in February 2024

Friendly staff and big room

Stayed in September 2023

Was a little upset the pool wasn’t useable.

Location was amazing! We drove 4.5 hours to take the family to Legoland.

Stayed in July 2023

Very rigid on check in time. We were 13 min early due to rental car return scheduling, no take! The one thing that was very annoying: the aircon temperature reset itself to 27deg every hour or so. Much too hot. I informed the staff who went into back room and said it was internally adjustable and that he fixed it. No, all night we were sweating, then fine after manually adjusting. The the cycle began again. Kept us awake. Not good.

Very spacious bathroom, ice maker on the floor, free Softdrinks, coffee, soups in the lobby. Very clean. Modern hotel where almost everything worked. Comfortable beds, view of the airport. Free breakfast.

Stayed in July 2023

The housekeeper forgot to collect the garbage bags on the last day.

Very large space and large bathroom and tub. Food menu is various, good taste with good price.

Stayed in May 2023

Would much prefer the rooms to be colder as it was stuffy and warm for us during our stay.

Hotel is modern n clean.

Stayed in March 2023

Hallways need better lighting but not so much a problem.

The place was quaint and dainty from outside and even the lobby/reception area but they have large rooms. It was overall clean and have a lot more amenities inside the room than regular hotel rooms like hot and cold water dispenser, microwave, and air purifier.

Stayed in January 2023

It's always booked.

Everything about this Hotel is excellent. The staff, amenities, location, and experience.

Stayed in December 2022

I have zero complaints.

Best hotel I’ve ever stayed in. It’s not expensive and the quality of everything is exceptional! Room is new and clean, they offer a lot of items for personal care and for the room, a variety of foods and the bathroom is also amazing, with a very large bathtub. Couldn’t be happier. I traveled with my husband and our baby and the room was very accommodating.

Stayed in October 2022

the best hotel i rent in Nagoya! the room was big and very clean , you have a lot of facilities, the bathroom was big and very relaxing..

Stayed in September 2022

My only complain is the dovet. It's not properly contained within the cover, and it can be unconmfortuable when you sleep.

We booked the king size room, so spacious, bigger than any hotel room we've ever stayed in Japan. It's very close to the centre of Nagoya but not really in the centre, so if you are travelling by car, this is a great place to stay. Also they provide free parking, which is very useful.

Stayed in September 2022

i chose not to have daily cleaning service to avoid risk of covid-19 transmissions but I’m just hoping that when you first enter the room after check all is generally clean except dusty surfaces

good customer service

Stayed in April 2022

the blanket was a bit weird. it keeps coming off the cover.

room was awesome. room service food was really good.

Stayed in January 2022

The location is a little ways of from the station. There's another train station down the street, but still a bit of a walk is necessary. Going to famous sightseeing locations, like the castle, isn't very convenient from this hotel. That said, I am fairly certain that the hotel is mostly used as a love hotel, so the sightseeing might not be that relevant for travelers staying here. The cleanliness of the room left a bit to be desired. In the search for my belongings I looked under the bed and there I saw a variety of things I'd rather not been aware of, including condom wrappers, cigarettes, other plastic garbage and a big layer of dust. I really hope that more attention is spent cleaning the bed itself and the bathroom.

The rooms are very quiet and well isolated from the outside world. During my 2 night stay I didn't hear any of the other guest or any of the traffic from the two busy roads outside. The room I stayed in was very spacious and the bathtub was pretty big for Japanese standards. The food ordered with the room service was tasty and delivered quite quickly.

Stayed in December 2021

TV could have a miracast option

Everything, the jacuzzi, big bed, room service!

Stayed in October 2021

The duvet was not comfortable. It was too hot and not ventilating enough to regulate heat.

Spacious bathroom!

Stayed in March 2024

Curtain has to be on all day, it is Just next to the car bridge. The bed is weird so makes very uncomfortable: ~ The duvet is tied with a thin cover above the matttress, so one side of the duvet is fixed. ~ The duvet cover only covers one side only, the other 3 sides you can see and touch the duvet, so the duvet easily slips away from the duvet cover. The air-con is either too hot or too cold. The cleaning and house keeping is bad. It is not clean. Staff cannot speak English at all.

Free parking. Room is big.

Stayed in November 2023