The price is a bit expensive for the value. The maintenance of the facilities needs to be improved.

The hotel looks like a beautiful little village for preservation. We slept in a small house that is over 150 years old. The staff is lovely, always looking for ways to help. Dinner and breakfast were works of art.

Stayed in April 2024

Very good experience in old rayokan. Big house great hospitality.

Stayed in April 2024

Houses were a little drafty but that was acceptable.

Very beautiful property. Met my expectations.

Stayed in March 2024

Nil

Very clean and friendly staff. Fantastic food n quiet and serene place. Small onsen but good for a small group l

Stayed in April 2024

The staff were so kind. They were some of the nicest people we’ve met in Japan so far.

Stayed in April 2024

My only suggestion would be to replace the kerosene heater with an electric one so avoid the odor.

We had a wonderful stay at Nagataki. The staff is so gracious, extending such warm hospitality from our pickup at the train station, luggage transport to our house, yakata dressing assistance, dinner and breakfast service, and dropoff in Magome. One staff member even gave my daughter an excellent in-room massage after dinner, capping off a relaxing evening. Our 100-year-old house was charming, with not only a kotatsu and xxx inside but also beautiful views of the mountains outside.

Stayed in March 2024

Amazing location and scenic views. Great spot to stay as a start or end to the old nakasendo rd trail.

Stayed in March 2024

It snowed while we were there and the rooms are chilly! However the hotel provides wonderful hot water bottles, warm covers, and room heaters.

This is a beautiful property. The rooms are in separate small buildings so our group had its own separate space. The food at both breakfast and dinner was exceptional. Highly recommend!

Stayed in March 2024

The disposable chopsticks.

Everything! Attention to you as a guest, quality of facilities. Perfect experience.

Stayed in January 2024

Our cottage was a 400-year old house for making Sake for which we appreciated its history. However it was very cold to stay in December due to the absence of insulation. Other times of the year might be quite lovely.

Exemplary service Really great staff Beautiful garden setting Decent shared Onsen Good dinner

Stayed in December 2023

Heritage and history, staff and THE FOOD!

Stayed in December 2023

Nothing

The old style house, the homemade food and the hospitality.

Stayed in December 2023

Nothing

The property is nestled amongst foliage…the autumn colours were beautiful and the premises peaceful. The service was excellent. Staff were attentive and ensured that the room was kept warm when we arrived from our day’s activities. They even provided hot water bottles that helped. Masaya was an excellent chef. He cooked us dinner and breakfast that was served in our ryokan course by course. There were many variety of flavours of food cooked with the skill of a master chef. We will want to come again!

Stayed in December 2023

Amazing food, super friendly and welcoming staff, beautiful grounds and housing

Stayed in November 2023

Nulla.

A wonderful experience: the view from the camera and the onsen seems to a paint; the room service was accurate, detailed and awesome.The nicest staff I've ever seen (we annoyed the staff with a lot of requests and they satisfied all of them). I think is one of the best place not only for starting or ending the Nakasendo way but also just for resting your body and mind.

Stayed in December 2023

Incredible place to stay. I spent two nights here, enjoying the local scenery and had the pleasure of eating some great food (which was an amazing set of back-to-back courses). I'd highly recommend it for people wanting to hike from Magome to Tsumago as the hosts were kind enough to drop us off at our start point via their bus.

Stayed in November 2023

We liked everything about the property.

If you are looking for the traditional feel when travelling to Japan then this is the place to stay, From the minute we arrived masaya and the staff at nagataki were very helpful and friendly organising transport for us to local attractions and helping us with our luggage very exceptional service, the meals provided are also traditional and very good quality, thankyou masaya and team for the wonderful stay.

Stayed in November 2023

Nothing. I wish we had stayed longer! I recommend staying at least two nights

We had an exceptional time at Nagataki and will be earnestly recommending it to all our friends and family who travel to Japan. This beautiful inn is tucked away on the hillsides of Nakatsugawa and offered the authentic old-world charm that we were seeking when visiting the Kiso Valley and Nakasendo Trail. The house that we stayed in was 400 years old and was beautiful. All the staff treated us like family during our stay. They were incredibly kind, attentive, and provided us with the best meals we had during our 16 days in Japan. The staff were so thoughtful as to place hot water bottles in our beds at night to help stave off the late autumn chill, which was very cozy. I actually was inspired to purchase a hot water bottle from Muji after that experience because it was so lovely. The onsen facilities were also fabulous. We stayed for one night and were dropped off by the hotel shuttle the next morning to start our walk from Magome to Tsumago. What a magical experience. Thank you to Masaya-san and the rest of the staff!

Stayed in November 2023

The property was historic and very beautiful.

Stayed in November 2023

Absolutely delicious food and wonderful staff who worked really hard!

Stayed in November 2023

Authentic historical house with modern comfort. Food and service was great. Love the tranquility that comes with the surroundings.

Stayed in November 2023

Nothing

The location was beautiful, with the chance to stay in a traditional ryokan was amazing. The staff were exceptional.

Stayed in October 2023

Nagataki is an amazing little sanctuary of preserved traditional Japanese homes. The gardens and small pathways between offer a nice area to meander in any season. The homes are extremely well kept and it truly feels like stepping back in time. The warmth of traditional woodwork and tatami offer an incredible experience. Washrooms are renovated and modern. Public bath is located steps away within the facility. Food was exceptional with myriad of unique local tastes and seasonal twists.

Stayed in October 2023

I appreciate the addition of the private bath and shower in each cottage. However, it’s too modern and doesn’t match the look and feel of the traditional house.

The service was outstanding especially the transport service. The owner and staff were all nice and attentive. We very much appreciate that the staff could communicate in English. The food was also very good. It was beautifully presented and paced out so you can enjoy the multi course meal. We also love the beautiful grounds and view from our room.

Stayed in October 2023