The best place I have stayed during my trip in Japan! The staff are very kind and accommodating and the room is very clean and spacious. I wished I had spent more days in this place. They also have a public bath that I was able to use by myself. They also have a shared kitchen for guests on every floor, hence you can also cook your own food and you can borrow cooking utensils from the staff. There is also a supermarket a few minutes walk from the inn. They have a 24/7 laundromat that charges the lowest compared to all the hotels I've been to during the trip. In the lobby of the inn, they have a lot of pamphlets and recommendations of what to explore in Nara. Overlooking the window is already the five story pagoda and just a few minutes walk is already Nara park and a street for food and shopping. A very serene place especially in the morning! They also let me keep my luggage there even after I checked out as I wished to explore the place more. 100% will go back if I come to Japan again

Stayed in December 2023

Only thing was eating utensils and crockery was paper and plastic so difficult if self catering.

Loved this place! Fantastic view across lake. Staff were super helpful with great dinner suggestions and location very central. Very quiet. Calligraphy and origami activities in tourist centre downstairs were fabulous for kids.

Stayed in December 2023

Pillow was too hard; empty kitchen - no plates, spoons, nothing, just furniture, actually useless

Room, location, view, cleanliness, public bath, nice and helpful people

Stayed in November 2023

This place is amazing. The staff really put in so much effort to be helpful and answer any questions. There is a common area downstairs near check-in where they will have calligraphy and origami going on for free. The staff, and Jay in particular spent lots of time just hanging out with us, talking, and helping us work through the origami. They will write your name in Kanji for free, and it looks really nice. The rooms are large and clean, and many of them have views towards the pagoda. The location is super close to the park and all of the main attraction within it. There are lots of great food options nearby including cafes and breakfast spots. This place is an absolute gem, especially with how reasonable the pricing is for the rooms here and everything you get that comes with it. We overall had a much more memorable experience in Nara than we were expecting and it was in large part due to stay at this Inn and Visitor Center. Stay here if you can!

Stayed in December 2023

Bathroom was pretty basic, but was sufficient.

Super friendly staff, great location and view, clean and comfortable rooms.

Stayed in November 2023

Can't think of anything we didn't like.

The staff were brilliant. Incredibly helpful and excellent English spoken. The location was great and the rooms were large and clean.

Stayed in November 2023

Nothing I didn't like but coffee would have been nice.

Great location, nice big room, lovely staff, great views, very quiet.

Stayed in October 2023

It was a bit strange that the washbasin was in a completely different location to the bathroom but it was still a great room

Great location The room felt like a suite, it was bright with huge windows and had a sort of indoor balcony area where we enjoyed sitting The staff were so kind and helpful and many free fun activities were on offer

Stayed in November 2023

The Nara Visitor Center & Inn, located in the heart of Nara, is a truly unique establishment that seamlessly combines the functions of a tourist information center and a charming hotel, and as such, its not comparable to standard hotel-like accommodations. Do not expect communal areas or rooms to be adorned with fresh and fancy designs, but if you're looking for value for your money, you'll have to look far and wide to find something even close. Nestled just a stone's throw from the serene Sarusawa Pond and within walking distance of Nara's most revered temples and shrines, the Nara Visitor Center & Inn offers an unparalleled experience for those seeking to immerse themselves in the rich tapestry of Japanese culture. But what really stood out to me was the consistently exceptional customer service I received from the Nara Visitor Center & Inn staff throughout my stay. Their attentiveness, friendliness, and genuine passion for Japanese culture were evident in every interaction. They went above and beyond to ensure that my stay was nothing short of exceptional, answering my questions with patience and providing valuable insights into Nara's rich history and traditions. My six-night stay at the Nara Visitor Center & Inn was an unforgettable journey into the heart of Japanese culture. It was a place where I could truly slow down, appreciate the beauty of simplicity, and reconnect with myself. If you seek an authentic and transformative cultural experience, I wholeheartedly recommend the Nara Visitor Center & Inn. It is a place where you can truly embrace the essence of Japanese hospitality and create memories that will last a lifetime.

Stayed in November 2023

Nothing, everything was great!

The best place ever on my trip. You have balcony which overlooks the tower. Great staff, very good english. You have a whole store in the basement. If you ever go to Japan, you have to stay in traditional Japanese room for full immersion.

Stayed in November 2023

Open space,nice view from room. Easy to get places.

Stayed in November 2023

The view from a tatami room overlooking the Sarusara pond and Kofukuji Temple would be enough. Add to that an on-site konbini, a public bath, and a very helpful staff ... "value for money" doesn't do the place justice.

Stayed in November 2023

Not a big issue but on some nights could hear other guest stomping / walking loudly above or snoring next door… the walls are thin.

Strategic location, big rooms, comfortable beds, onsen after a long day out is so relaxing, ease in getting information on places to go etc

Stayed in November 2023

The room was cold, as the windows let a lot of cold air through, we had to compensate with the heating

Unbeatable position, next to the pond. View of the pagoda. Room was fairly big, and rhe price was far less than other hotels. The center has interesting activities for kids, like dressing up and calligraphy lessons. Very nice staff, speaking good English

Stayed in November 2023

very friendly staff, free activities (kanji writing, cosplay), free public bath access, Spacious room and the view is so beautiful

Stayed in November 2023

N/a

Authentic Japanese bedroom close to all facilities

Stayed in November 2023

Wonderful place, especially with children who can participate in the many activities offered by the visitors’ center. The location couldn’t be better. The staff is very nice. I would love to come again.

Stayed in October 2023

great location. always come back to stay here when i come to Nara.

Stayed in November 2023

The bed and pillow were very hard

Stayed in November 2023

Nothing in particular

Japanese style room

Stayed in November 2023

If anything, I wish the supermarket could have more options of food and drinks!

Everything was perfect!

Stayed in November 2023

Nothing.

Good location, only a short walk from the train station. I had a Japanese style room which was very comfortable, nice view overlooking a small lake, and the staff were super helpful. Great place to stay.

Stayed in October 2023

Staff were exceptional, so kind and professional. Thank you for a lovely stay. Wonderful location close to everything. Quiet, comfortable

Stayed in November 2023

Everything

Stayed in November 2023

Nothing

Loved the deluxe room and the view!

Stayed in November 2023