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it is a beautiful place with exceptionally nice staff :)

Stayed in April 2024

Having to leave!

Everything was amazing! The beds were the most comfortable we had during our 17 nights in Japan. I wish we stayed longer. The food was great, the service was great, the private bath was great!

Stayed in March 2024

This place is exemplary when it comes to the standards of hospitality. The staff were incredible, kind, helpful, the room and the design were amazing and relaxing, and overall it was an amazing space to have as a place to be when visiting Kyoto. I cannot recommend it enough

Stayed in March 2024

I expect Tatami in a Ryokan, not plastic fake floor. This is up to the owner to fix. Not the fault of the very friendly and professional staff.

Extremely nice staff, good location, quiet and spacious. Good food.

Stayed in March 2024

This property was amazing, the staff was very friendly and the property was very relaxing. This property was definitely worth the money and the stay! We ate delicious food and had everything we needed

Stayed in January 2024

Not much restaurant around.

Would love to stay again at this property. Private onsen clean rooms. Excellent service.

Stayed in January 2024

The service, food and ambiance were exceptional.

Stayed in January 2024

Nothing!

Everything is absolutely stunning, clean and perfect! The outdoor bath was a highlight and gorgeous! The staff are so attentive and amazing, the entire experience was heaven. 10/10 recommend you stay here if you can! Breakfast, heavenly and delicious.

Stayed in December 2023

It's a little far from most train or bus stations, so be prepared to walk about 10 minutes in any direction.

The staff were all very kind and explained everything clearly. The food was amazing and the preparation by staff was excellent! We loved the tea ceremony they held for us at welcome/check in. The private onsen was a perfect size, clean, and we really enjoyed the tea inspired decor and snacks everywhere. The room was sooo spacious and it was stacked with complimentary snacks and drinks! We really enjoyed our stay! Thank so you much to the staff for making our stay so enjoyable.

Stayed in November 2023

The property is overall great. Good space for a family of four, super clean and comfortable

Stayed in October 2023

This was the best Ryokan Experience I could have ever imagined. The staff is very kind, the room is beautiful and offers free drinks and snacks. The garden and bath is perfect to relax in traditional Japanese style.

Stayed in October 2023

We loved how beautiful the property is and how conveniently located it is. The staff went above and beyond to make our stay memorable. Also, the meals were incredible!

Stayed in October 2023

Beautiful property, very friendly staff. We had breakfast and dinner there and both were delicious.

Stayed in October 2023

Nothing really!

We were served a traditional local japanese food which was very interesting in a good way - tastes were subtle and extremely nice!

Stayed in October 2023

We loved this accomodation and it was the perfect stay for us while visiting Japan for the first time. The staff was super friendly and helpful. The hotel and room itself was amazing!! Everything was absolutely perfect and we definitely recommend booking this Ryokan if you stay in Kyoto. Thank you for everything. (My SO got a really cute card with an One Piece drawing from one of your staff members, that was appreciated!) Hope we'll be back. Erika & Adam

Stayed in October 2023

As I mentioned, it's a bit farther removed in comparison to the typical popular sights to see in Kyoto. The hotel is public transit accessible, but it is a bit of walk (10-15 minutes) if you are coming from Kyoto station. The price is also on the higher end, but the value is WORTH IT. We had breakfast each morning and it was delicious each time.

Our stay at Nazuna Kyoto Nijo-jo was ABSOLUTELY SPECTACULAR! Even before we arrived, the hotel was very responsive in answering my questions and helping me make reservations in Kyoto. Once we arrived, we were greeted with stunning hospitality and the friendly staff went over every detail of the property and the amenities offered. The property itself was beautiful--it is further north than most of the "action" and typical sightseeing spots, but it was a nice, quiet, and safe neighborhood and still accessible via public transit. I can't rave about this hotel enough, our family was blown away by the hospitality of the staff and the gorgeous property and rooms. Every thing was carefully thought about and every detail attended to, I would highly recommend a stay with Nazuna Kyoto Nijo-jo!

Stayed in October 2023

I loved the decor of the property. It is a traditional style ryokan with a private onsen that was beautiful. The room was spacious and had the perfect vibe. The staff was amazing and helpful. The dinner and breakfast was amazing and fresh as well. I especially loved the yuzu sherbet that was served with our meals. I would definitely recommend this place to stay. It was an awesome getaway experience and brings out the feels of Kyoto!

Stayed in October 2023

Property was well kept and managed. It was a beautiful location in Kyoto. The staff were extremely accommodating and helpful. The service was absolutely stellar and the breakfast and dinner was amazing. The meals were traditional style and authentic which I enjoyed. Awesome stay!

Stayed in October 2023

Nothing!

The overall experience was unique and gave an insight into Japanese customs. The staff were unfailingly courteous and helpful.

Stayed in September 2023

The fan grate on the ceiling in our room wasn't properly fixed, so when someone would walk upstairs, the fan grate would shake creating a loud noise.

The room was amazing. Very beautiful and relaxing. The outdoor garden and bath were perfect to relax and wind down at the end of the day. Dinner and breakfast were very good, and staff were lovely and very helpful. Overall, it was a lovely experience.

Stayed in September 2023

I'm struggling to come up with things that could be improved. I would have loved it if the ryokan offered to book other excursions or tours. If that was an option, I don't think we were made aware of that.

Our stay at Nazuna Kyoto Nijo-jo was a truly wonderful experience that blended traditional Japanese hospitality with the luxuries of modern life. From the moment we checked in, the staff greeted us with warm smiles and refreshing cups of green tea, instantly making us feel welcome. Our room was a sanctuary of comfort, where traditional elements like tatami flooring met with modern amenities. Everything was spotless, and the climate control system ensured that the room was always at a comfortable temperature. To top it off, we booked in-room massages that exceeded our expectations in terms of skill and relaxation. Dining was another high point of our stay. The kaiseki dinner, with its fresh ingredients and expertly crafted dishes, turned each meal into a memorable event. From one course to the next, we were treated to a culinary journey that left a lasting impression. The location of Nazuna Kyoto Nijo-jo was convenient for exploring local attractions, such as the nearby Nijo Castle. The absence of a natural onsen was offset by the availability of a well-maintained hot tub, which, while not traditional, still provided a soothing experience. In summary, our stay at Nazuna Kyoto Nijo-jo was enriching and comfortable, masterfully combining traditional Japanese elements with modern luxuries. We left the ryokan feeling relaxed and well-cared for, making it a place we'd highly recommend for anyone wanting to experience Kyoto in a unique and luxurious setting. We can't wait to return for another memorable stay.

Stayed in September 2023

Nice location. Very friendly staff. Located next to Nijo Castle. The outdoor bath was incredible.

Stayed in September 2023

mosquitoes around the outdoor bath

That room was incredible

Stayed in September 2023

Nothing

Our stay at the ryokan was delightful, marked by excellent service from the friendly staff and delicious breakfast and dinner, both teppanyaki style. The atmosphere was serene, providing a tranquil backdrop for our comfortable sleep on quality beds and futons. Key amenities like the private bath and efficient AC added to our comfort. The beautifully maintained garden was the perfect cure for the soul. A truly memorable stay.

Stayed in July 2023