Nothing

Great room with great beds. Really big and nice with a lot of space.

Stayed in March 2024

A great hotel. The staff were wonderful, the common areas and bedroom were spotlessly clean, the bedroom was extremely spacious and had everything one could need. The ski and boot room was very conveniently located. Great set breakfast with a good variety provided during the week I was there. One of the standouts was the indoor and outdoor hot baths, so relaxing after a day’s skiing. I will definitely be back. Location was very good for Hirafu.

Stayed in March 2024

I did wish that there were more washing machines and dryers. But that's not a big minus for me.

The hotel was wonderful and exactly as described. It was perfectly located away from the crowds of the ski resort but also not too far. It was only about a 5 minutes drive away. There was also a shuttle bus for those who did not rent a car. The was many good facilities provided including washing machines/dryers and the public bath which was a great way to relax and recovery after a long day of skiing.

Stayed in January 2024

Be prepared for a few steps if you get a first floor room but hey most people are here for ski so consider it a warm up.

Second time we’ve stayed here. I like the clean minimal style. Breakfast is great and well presented.

Stayed in March 2024

There’s nothing that I didn’t like, but if there’s just one thing then the location was a tiny bit inconvenient as it’s not walkable to the centre of Hirafu where the shops and the slopes are. However the free and relatively frequent shuttle bus service fixes this.

The room was so comfortable, clean and spacious with an amazing view of mount Yotei! The amenities were also top notch. The breakfast was amazing and changed every day, alternating between Japanese and Western style. It was so abundant and perfect to prepare for a full day of skiing! The hot springs were also amazing, there’s an indoor and outdoor one too (sometimes in other hotels they don’t have outdoor baths for women but this one does and it’s so amazing and relaxing). I was there in late March so it was very quiet and basically had the hot springs too myself! But the best part was the staff: they are so attentive! I’m so grateful to the receptionists who arranged free shuttle bus pick ups during the first and last day. Thank you so much!

Stayed in March 2024

It is really a bit far away from the slopes. Even though they offer a free shuttle, it doesn’t run consistently throughout the day so you’re still bound to their timetable. We considered walking to the centre but there is no sidewalk. This was really the only little downside.

We liked so many things about this place: The room was spacious and very clean. We had a wonderful view of Mt Yotei. Hotel has a public onsen which was never occupied when we went there. The breakfast was top notch: i don’t understand people complaining about the food not being appropriate for western people. You are visiting another country, why would you want to eat the very same food you eat at home? It was beautifully composed and nearly all of it was also really delicious. There is a free shuttle to the slopes and back to the hotel.

Stayed in March 2024

It was a little far out from the ski base. we didn’t drive so we had to depend on the shuttle buses, that weren’t as regular as we had hoped.

It is gorgeous. The lodge we booked was beautiful and large for the four of us. There was a snow field right before our lodge that we could play on. There was a well-equipped kitchen and the amenities were great.

Stayed in February 2024

if breakfast is buffet might be better for me.

Very neat, clean resort. Shuttle bus runs every 60mins to town center and bus driver was super nice. Room size is huge in Japan, perfect for skier.

Stayed in March 2024

good quality breakfast but the same menus everyday. corridors are a bit too cold.

location, room size, view, onsen, service, cleanliness, free usage of laundry machines. the staffs are really polite and helpful. we also got the room for best price so it is grat value, we wish they wont raise the price higher next year.

Stayed in March 2024

I prefer if got laundry equip in the room

Everything! Clean and well equiped

Stayed in February 2024

Tatami room is small

Very clean good size for 3 out of 4 bedrooms

Stayed in March 2024

The location was nice and staff were knowledgeable about the area.

Stayed in March 2024

The property is out of grand hirafu, but we knew that booking so we didn’t mind. The hotel shuttle service runs pretty regularly so it’s still very easy to get to the mountain and also into town for restaurants and bars.

The rooms were super spacious and very well organised, with everything you need. The breakfast is good. The onsen is great for after a long day of skiing. And the setting is beautiful!

Stayed in March 2024

Nothing! Loved it there.

We loved everything about Miru Niseko. Our room was fabulous - we were there for a week and so we so appreciated the extra room and being able to relax in apartment style. The room had everything we needed. Breakfasts in the hotel were wonderful - lovely to have fresh fruit and a great range to choose from in the buffet. Being out of the main Grand Hirafu area was not a problem - the local shuttles were frequent and the Miru Niseko shuttle timetable was great. Most of all … the staff were fabulous, so very friendly and helpful. They are wonderful.

Stayed in March 2024

The fact that you have to go back to town to eat. You can order pizzas...

Everything! The facilities, the breakfast and the onsen.

Stayed in March 2024

The hotel was very nice and rooms were very spacious and clean and nice layout, Breakfast was very good and staff were very friendly and helpful, highly recommended

Stayed in February 2024

There is no elevator. Although most rooms are on G floor but some rooms including mine was on the upper floor. The staff were kind enough to helping with the luggages. Breakfast room is against the East so you may need to wear sunglasses during breakfast time

Good view to see mini fuji.

Stayed in February 2024

This property is a bit far from the ski areas and restaurants. They do have a shuttle service, but the hours are limited in the evening when you are trying to go to dinner, and you have to wait outside for the shuttle which is very cold in the winter! It would have been a lot easier just to stay at one of the resorts or hotels in town.

Beautiful property, EXCELLENT customer service, helpful with pick-up/drop-off/shuttle to town and ski hills, delicious breakfast, lovely rooms.

Stayed in February 2024

Noisy

Outdoor bath and large rooms

Stayed in February 2024

Spaciousness, clean, grandeur, especially when you opt for the chalet with multiple rooms. Such a beautiful and classy place to be in on your ski vacation. Truly impressive and the chalet is equipped with everything you need from laundry with washer n dryer to full kitchen equipment for your own cooking and dining at the chalet.

Stayed in February 2024

The reception staff seemed to only offer 1 option for things such as a cheap dinner, travel back to New Chitose. It felt like there might be kickbacks being taken or a relationship with the providers that were suggested.

Breakfast was great. Lots of variety but from a Westeners perspective an odd variety with fish and soup. No pancakes or waffles to be seen and only 1 variety of granola and yoghurt. Onsen was beautiful to be in during the snow storm Our room was a great size and I loved that there was a decade coffee pd. Thanks heaps for that.

Stayed in February 2024

Could be fantastic if elevator is installed.

Located on the perfect area if you want to find a place that a bit away from busy Niseko centre area. Nice staff & we had a very pleasant stay. Recommended!

Stayed in February 2024

Miru is a 6-10 minutes drive from Niseko centre and ski lifts. Niseko Village is approximately same driving time in the opposite direction. The shuttle is there, but if you drive, parking in Niseko is sometimes a struggle. Avoid the rooms next to the laundry. Even if the operating time is 7 to 22. You don't want to be woken up by the washing machine.

Very nice facility. Room sizes are realtively large for Japan standard and equipped with Kettle, microwave, plates and cuttelry to allow you to eat in the room on some occasions. If you are layzy, the restaurant has a nice menu. You will love the relaxing Pnsen after a long day of ski. A free shuttle drives you to Niseko centre and brings you back.

Stayed in February 2024

- no elevator - time limit for laundry

-better have elevator for big luggages -staff should be more energetic to help carrying luggages

Stayed in February 2024