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Reviews of Hotel New Hankyu Kyoto 4 stars

600-8216 Kyoto, Kyoto, Shimogyo-ku Shiokoji-dori Shin-machi Higashi-iru Higashishiokoji-cho 579, Japan

#467 of 627 hotels in Kyoto

Guests' Choice

Review score

Based on 417 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Excellent location to stay
    • Leisure trip
    • Couple
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Brilliant and convenient location of a friendly hotel
    • Business trip
    • Couple
    • Moderate Twin Room - Non-Smoking
    • Stayed 5 nights

    all was good

    The location was brilliant -right next to Kyoto station and bus depot which was extremely convenient

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Very Good
    • Leisure trip
    • Couple
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean, neat The staff are good, luggage storage also good.

    The location are perfect.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Just opposite to the Kyoto Station. It had spacious rooms which was really helpful and relieving. Little bit of an old type hotel but had all the facilities and breakfast was good as well. Location is 11/10.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All was great

    It's right in front of the train station. We were able to left our luggage before check-in and after check-out. Breakfast was OK. Staff very polite, friendly and helpful. We had a comfortable stay.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Twin Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Hotel is a little tired, small room. Reception staff member rude when we asked for an extra pillow. When we asked the housekeeping staff they were more than happy to give us extra.

    Location is great, value for money

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Excellent first trip to Japan experience .
    • Leisure trip
    • Couple
    • Studio Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lighting a little dark in room. Maybe have a dimmer switch?

    Hospitality staff very helpful with luggage transfers. Front Desk staff polite. Excellent location. Easy to find.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Best location and the best staff
    • Leisure trip
    • Family with young children
    • Japanesque Twin (3 Adults) - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Room got a bit too hot at times, and the aircon wasn't great. Room was also smaller than expected but doable.

    Location - across the road from Kyoto station and so many eateries and shopping malls. Reception staff were extremely helpful and professional as were the cleaning staff. Vending machines on every floor. Partner reckons the futon mattress laid out on tatami mats made for a great sleep.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Convenient, clean but old hotel
    • Leisure trip
    • Family with young children
    • Studio Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a bit small as compared to other 3 stars hotel that I stayed during my visit in Japan.

    The property is old but clean. The location is just opposite Kyoto train and bus station. It is very convenient for those planning to take local bus to mingle around Kyoto.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Great location!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Two Connecting Triple Rooms (6 Adults) with Tatami - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Floor bit smelly

    Location in front of Kyoto station

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular.

    Good hotel, close to Kyoto station. Lot of restaurants, cafe and night life around.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Convenient location and hearty breakfast.
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights

    Air con of the room was so weak that it was almost non-existent. Hotel decor is slightly old. Otherwise the hotel is fine.

    Location to JR Kyoto station and subway station. Nearby area is very vibrant and has lots of food options. Room is relatively large (by Japanese standard) and WiFi is good. Western breakfast option is also very hearty. Overall speaking, this is quite a nice place to stay.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Pay for the location.
    • Leisure trip
    • Couple
    • Moderate Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The Hotel is dated.

    Excellent location. The staff speaks English.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very enjoyable and value for money
    • Leisure trip
    • Group
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The aircon during our stay was not cooling, the weather was cool but when you go in the room at times it was hot, we kept it on 18 degrees celsius at high fan but it seems like the blower was only working. The staff is okay but they need to be more friendly, or maybe its because tourist season is at its peak that’s why they look tired and unaccommodating. But they have assisted us well and even communicated well with us. The cleaning staff was outstanding

    Going around was very convenient because it is right across the Kyoto Station. The room was kept clean, even if you don’t ask for room cleaning they give you fresh new towels every day.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Great visit to kyoto
    • Leisure trip
    • Couple
    • Studio Twin Room - Non-Smoking
    • Stayed 3 nights

    Location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Proximity to trains and buses

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good experience
    • Leisure trip
    • Family with young children
    • Two Connecting Triple Rooms (6 Adults) with Tatami - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast options very limited for vegetarians

    Very close to the Kyoto station and bus terminal

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    We booked the moderate room with sofa bed for 3 people. The room is a bit small for 3 people.

    Excellent location, just opposite to the train station.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Good location, average hotel and facilities needing an upgrade.
    • Leisure trip
    • Family with young children
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    You can’t adjust the air conditioning temperature. Even though it has a function to do so the room never gets colder. The rooms are super stuffy due to this and meant we had to open the window which then is super noisy. Air conditioning is very personal so I’d prefer to be able to choose my own temperature for my comfort. Also no where prior to arriving did it state we would have to pay an extra $180 AUD in “taxes” on arrival. I assumed this would have been built into the price, however upon arrival we had to pay an extra $90 AUD per night - which then obviously makes the hotel less affordable. Bathroom was also super old, the shower head kept falling apart and I had to keep screwing it back together and the floor which is a stick on tile was rotting under the sink - hotel needs a huge upgrade in the rooms. Otherwise nice stay. Also beds are single beds so you sleep far away from your spouse, keep that in mind if staying for a romantic stay :)

    Easy access to the station, affordable rooms, nice staff, easy to navigate.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Moderate Twin Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Sound proofing can improve.

    Excellent location.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good!
    • Leisure trip
    • Family with young children
    • Japanesque Twin (3 Adults) - Non-Smoking
    • Stayed 3 nights

    none

    Location, accessibility to transportation and places to eat

    Stayed in February 2024

  • Reviewed: 25 March 2024

    9.0
    Enjoyable stay at a very nice hotel.
    • Leisure trip
    • Group
    • Standard Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Its location; room was clean & comfortable. Used the luggage forwarding service to send our luggages to our next hotel in Tokyo. Worked very well.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Close to train and bus stop. Many restaurants within a few minutes walk away. The room was large compared to the room in Tokyo.

    Stayed in March 2024

Showing 1 – 25

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