It's an old hotel, there is a beauty in that but it's a bit dusty.

Stayed with toddler, an excellent choice for a family. Great food, lots to see and to do. Onsen was amazing. We were the only foreigners, my face some language barriers.

Stayed in April 2024

The Kaiseki dinner and size of room. It is just a 5 minutes walk to the Kurobe Railway Gorge train

Stayed in April 2024

The speed of WiFi is slow

Clean and spacious room

Stayed in April 2024

Nothing to complain about.

Breakfast and Dinner are sooo good. I was full all the time.

Stayed in March 2024

Nothing

-A short walking distance from the train station. A shuttle van service was also available. -The view from our room and the onsen baths was breathtaking. -Great buffet dinner. -Very nice experience overall.

Stayed in January 2024

The all-you-can-eat buffet was excellent. Especially the dinner, which provided a wide array of different both Japanese and Western foods. The public baths are both very nice with outdoor and indoor pools. The facilities overall are very well maintained and the lobby in particular is atmospheric in the evenings. Close to the train station.

Stayed in November 2023

None

Large room, best view in outdoor onsen

Stayed in November 2023

We reserved a deluxe room with a river view and we were not disappointed. The room and view were awesome!! Our room was very large with a separate lounging area from the sleeping area. The couch and beds were very comfortable. We appreciated the spaciousness of the room because it added to the relaxation we wanted. The public onsen was very nice - the open air bath provided exceptional views of the river and the trains in the distance. Our buffet dinner and breakfast, although not exceptional, was good. We enjoyed our hotel and the area very much, and would stay here again.

Stayed in November 2023

Breakfast is so early... last call is 8:30am ! They literally called me to make sure I didn't miss it (nice of them - it's not a small hotel). It's all a bit tightly scheduled, especially if you don't plan to wake up at 6am for your morning soak.

Really enjoyed this onsen ryokan with an incredible buffet dinner and breakfast. It's the sort of unfussy place that attracts families. The buffet dinner was much better than I expected - it's no fancy kaiseki ryokan meal (the hotel has the feel of a nicer corporate chain), but the quality was pretty good and who can deny the pleasure of an all you can eat feast after soaking in the onsen? It was great fun. They have all the regional specialities as well as all the basics of Japanese cuisine and a pleasing dessert section. The onsen was great - outdoors you have a river view, and it's a big space so it doesn't feel crowded. The room was enormous. I'm not sure if we got upgraded, it seems like maybe not? But the pictures did not make clear how big it was - we had a futon space and an additional living room with a tea table and TV. Amazing value considering the quality of the room and onsen, and that breakfast and dinner are included. We stayed midweek at about half the price of other nearby hotels, would return.

Stayed in November 2023

The buffet is the same each night. I think most people only stay 1-2 nights therefore wouldn't be a problem. We stayed 2 nights and the food was the same each time (but luckily it was delicious so we didn't mind). I guess if you were staying for a week, you might feel like something different eventually.

Beautiful buffet breakfast and dinner. I could have stayed for hours and hours and eaten but I got so full from all the yummy food. The outdoor onsen was one of my favourite activities from our trip to Japan. It was so relaxing and beautiful, would recommend to anyone.

Stayed in December 2023

Air flow in the room is not very good as we are not used to the supply of warm air (maybe we are not adjusted to the weather). Luckily, the hotel T-loan us a fan.

Family room with 2 toilets. Reduce the time to wash up. Big and clean room. Nice onsen. Variety of food. Fantastic location.

Stayed in November 2023

none

onsen

Stayed in November 2023

I was not used to sleeping on tatami beds, so it did take getting used to.

I love the onsen. Tanayu onsen is open air, so you get to keep warm in the water and at the same time, enjoy the breeze blowing upon your face. A nice experience. Seeing the trees swaying reminds you of the nature around you.

Stayed in November 2023

The buffet dining room is massive and it felt a little too chaotic at times.

We were shocked by our room size, it was probably the biggest of our trip to Japan. It even had two toilets, which I have never seen before. The view of the bridge/river was great as well. The buffet was plentiful with a lot of choices, but the food quality was just decent.

Stayed in November 2023

Amazing buffet dinner spread and very spacious Japanese style family room

Stayed in November 2023

Good breakfast

Stayed in November 2023

Clean, big room, buffet dinner and breakfast

Stayed in November 2023

N.A.

Convenient location. Value for money, clean and comfortable.

Stayed in November 2023

The breakfast and dinner spread are the same when you stay more than 2 days. It is also almost the same when we stayed in April and now in November.

Breakfast and dinner are well spread and good. Staff are polite and helpful.

Stayed in November 2023

Beautiful location, excellent room, food and staff. Onsen was one of the best I have been too in Japan

Stayed in November 2023

Great onsen experience!

Stayed in November 2023

Nothing

Staff was wonderful, polite. Even one young man who was originally from Taiwan could speak some English and was very helpful. The food was excellent and plenty of variety. Plan to return.

Stayed in November 2023

Wonderful onsen town, beautiful view of gorge and autumn leaves. Except the weather was rainy and extremely cold, 2°C, so we didn't do the trolley train. Dinner and breakfast spread were amazing!

Stayed in November 2023

i can't think of anything'

room was spacious and clean. food was great. staff was professional. view was great. good location.

Stayed in November 2023