390-0811 Nagano, Matsumoto, Chuo 1-1-11 , Japan
#40 of 69 hotels in Matsumoto
Guests' ChoiceBased on 145 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.9
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 21 June 2023
Theo
United StatesThe room location was near a construction site where a compressor turned on periodically & automatically throughout the entire first night. I requested a room change and they were accommodating moving me to a quiet, corner room on the opposite side of the building.
The location was close to the train station, which was a plus. And good walking distance to Matsomoto-jo, the gorgeous, well preserved/protected castle found in Matsomoto. The on site baths were clean and never crowded when I used them.
Stayed in June 2023
Reviewed: 19 May 2023
Mehdi
FranceGreat room, great bath, helpful staff !
Stayed in April 2023
Reviewed: 31 March 2023
Miranda
Australiahas everything you need. close to the station. handy little booklet with phrases such as ‘I’m allergic to ___’ and suggestions on what to do. room was clean. coin laundry is what we really needed and they have a bunch of them! didn’t try the onsen or the breakfast but both looked delightful. staff were helpful and efficient.
Stayed in March 2023
Reviewed: 15 March 2023
Jennifer
ThailandNo complaints.
The gracious and helpful staff. Great location near the train station. The room was well designed and the old wood has character. Enjoyed the free bicycle, the onsen, the washer &=dryer, the big breakfast, the food in the neighborhood. Wonderful hotel.
Stayed in March 2023
Reviewed: 3 February 2023
Woratai
Thailandlocation
Stayed in February 2023
Reviewed: 20 December 2022
Auraya
ThailandNone
Close to Matsumoto station, beds are comfortable. room is spacious.
Stayed in December 2022
Reviewed: 19 August 2022
Bhushan
IndiaCould be more happy if the rooms would have more space. Specifically washroom was too small. Seemed to be very compact than expected. Bed also very small for 2 persons.
Location was good and accessible to bus and train.
Stayed in August 2022
Reviewed: 31 December 2021
美咲
JapanThey have a wonderful staff which welcomed us with warmth. The location is great which there are restaurants just the outside of the hotel when you don’t feel to eat dinner in the hotel. exceptional sanitizing stations which is everywhere around the corner
Stayed in December 2021
Reviewed: 7 December 2021
Maximiliano
JapanI didn't like the breakfast, it could be weird for western people but it's healthy.
I liked a lot the Onsen and the kindness of the staff, the speak English by the way which was really helpful as well
Stayed in December 2021
Reviewed: 16 October 2021
Arisa
JapanGood location Reasonable price Helpful staffs Room very clean Recommend!!
Stayed in October 2021
Reviewed: 14 May 2024
Pornchai
ThailandThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 April 2024
Chalee
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Michael
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 January 2024
Suzie_g
IrelandThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 January 2024
Dallas
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 December 2023
Nita
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 24 November 2023
Oka
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 23 November 2023
Fabian
IndonesiaThere are no comments available for this review
Stayed in November 2023
Reviewed: 20 November 2023
Lucas
AustraliaThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 October 2023
Lee
SingaporeThere are no comments available for this review
Stayed in October 2023
Reviewed: 30 September 2023
Ziv
IsraelThere are no comments available for this review
Stayed in September 2023
Reviewed: 13 September 2023
Ignatius
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: 28 August 2023
Korawee
ThailandThere are no comments available for this review
Stayed in August 2023
Reviewed: 23 August 2023
Karpagam
JapanThere are no comments available for this review
Stayed in August 2023
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