There was a funny smell in our room in the very early morning only

Excellent

Stayed in March 2024

There is really nothing I disliked about this hotel.

Amazing, beautiful traditional room with a gorgeous bathroom. Fabulous public onsen. My favourite hotel on our Japan trip.

Stayed in April 2024

The property was very clean, staff were friendly and it was a unique experience. Thank you!

Stayed in April 2024

No, all was great.

A really cute and quirky place. The staff were wonderful and we loved our stay here. Everything was clean and the room had great amenities. Also loved the lounge with toys for kids. And the private baths! The location was great too! And the Japanese breakfast was awesome. Would stay again!

Stayed in March 2024

Very beautiful property. We had a private bath with a mountain view and it was very beautiful. We loved everything about this place. Very clean and comfortable. The staff was very helpful and nice. We cannot eat raw fish and they accommodated us easily and the food was exceptional. Very nice and delicious. The town of Nara is beautiful and easy to get around in. The hotel is also in a great location.

Stayed in April 2024

I personally didn't connect with the bed (futon on the floor) but I know I was going to experience something new

it was a fun and very different experience (bed, meals, etc.)

Stayed in March 2024

Everything! The staff was friendly and really nice! The room was cleaned and spotless, the room was spacious. Everything was better than imagine! I'd come back again and again!

Stayed in March 2024

Nothing

Very well located 10 min from Nara station, this hotel is so charming between modern with a touch of traditional :) Offering two different breakfast western or traditional which were delicious. I appreciated the private onsen upstair with the view - the Yucatan that they provide and that you can were in the hotel for your comfort - the free guide that they offer for a visit of Nara, I spend the day with Michiko she was adorable it was amazing to know about the temples and the tradition and be able to share with local person make you feel in total immersion with the place !

Stayed in March 2024

N/A

If you were on the fence, this is your sign to book. The customer service was beyond excellent. They went out of their way to be thoughtful and make you feel like a distinguished guest. Make sure to include meals as the dinner and breakfast were unforgettable and authentic.

Stayed in March 2024

The meals were fantastic and such a fun experience. The room was such a unique experience for my spouse and I. And the staff was the kindest and friendliest I met in Japan.

Stayed in February 2024

It is beautiful, brand new and they thought of all the details. The staff was very kind and helpful, food was delicious.

Stayed in January 2024

None! We loved the place

Staff was so courteous and so nice! We appreciate their hospitality and so helpful.

Stayed in January 2024

Slightly too far away from the nearest station

It was such a beautiful hotel to stay in with very spacious room. Wished that I planned more days to linger in the area. Excellent public bath n service. Breakfast was a great experience.

Stayed in December 2023

Everything was out of the charts in terms of quality. I think I couldn't have booked a better hotel. The room was great, the inroom onsen was pretty good, and the food was pretty spectacular. All the hotel workers were the best people they could be with us.

Stayed in November 2023

Staff was lovely, the check-in process was very personable and we felt well taken cared of. For breakfast they went out of their way to accommodate my vegetarian preferences which I appreciated. The room was absolutely adorable, clean and very stylish! I would stay again when I return.

Stayed in November 2023

The dinner unfortunately was very average for the price.

The hotel is located very close to Nara park. It also has a parking lot. The room is nice and tradition. The staff also come and prepare futon bed for you. You also have option for a room with outdoor bath which is nice (except that the hotel is actually not that high and it situated between other houses so you can see the roof of other when looking out standing). Otherwise, it's nice option for onzen. They also have shared onzen.

Stayed in November 2023

Decoration, futon, onsen, breakfast and location to the garden and park.

Stayed in November 2023

If I am being nicky-picky, is they charge for carpark after check out. But the staff still very helpful to help us find elsewhere to park (even if it is only in front of hotel). Also, as we booked tatami room, we were unable lie down for a rest (we were so beat due to the travel) while waiting for dinner as the bed was not set..

The staff hospitality was great. They are very courteous and going extra miles . Prepared small gifts for the guests and gave us a nice photo printout ,entertain us with live violin during dinner (highly recommended dinner. Even for vegetarian, the chef has made great efforts 👍🏻👍🏻.). The private onsen was nice and clean. Location is good, walking distance to the deer park / station/ shopping street.

Stayed in November 2023

A little bit far from the main shinkansen station so we had to get a taxi for these trips, but this was easily arranged.

Really friendly, welcoming staff with good English, welcomed us with tea, showed us to our rooms and advised us about the local areas. Cypress room private onsen was incredible, we booked this in advance (around £25 for an hour) at sunset and had incredible views. One of my favourite onsen experiences of the trip. Public onsen spaces are also nice with multiple baths. Really close to the Nara parks and can easily walk into town for food.

Stayed in October 2023

Loved everything

The property was beautiful as well as our room itself! Our private onsen was incredible. Really close to the Nara Deer Park and temples and shrines to explore. Plenty of restaurants within walking distance too.

Stayed in November 2023

Nothing to complain about but school groups may slightly restrict bath access at some times.

Excellent Japanese breakfast and convenient location near Todaiji. Rooftop lounge is great for sunset views of Todaiji. Walking distance to most of the major sights. Friendly helpful staff and a newly renovated room with the very latest Bluetooth Toto. Bath is a bit small and only warm but still nice.

Stayed in November 2023

Nothing worth noting

Excellent attention to detail, beautiful food and great service

Stayed in November 2023

Beautiful ryokan with amazing staff and great view!

Stayed in October 2023

No dispensing machine. Have one somewhere out of sight for cold drinks. We walked from the train station with our bags not realizing it was so far. The taxi is only a few dollars, definitely do that, lots is uphill.

The Onsen was amazing. The service was excellent. I loved that you could have a cup of tea in your room and there was a decent fridge. There was also a coffee and tea maker just downstairs, help yourself. But we also had a little table and comfortable low chairs. The bedding was brilliant. I am 66 and I slept well, no issues. The breakfast was amazing, traditional and very varied, we tried everything and enjoyed most of the flavours. I loved that it was a short walk to the Nara park and the great buddha. The down side was that there is no dispensing machine for kilometers and we did a lot of walking. Maybe put one in somewhere outside or out of view. We were there during September and access to the sports drinks would have been a bonus. On the roof the views are breath taking. Definitely a place to stay for the Japanese cultural experience but it was a little expensive compared to other places we had stayed.

Stayed in September 2023