Staff is very helpful and polite. I can get the welcome drink before I moved in. I order the breakfast and the dinner in this accomondation. Staff introduced the foods to me in detail and I really enjoyed the meals in this accommondation.

Stayed in April 2024

Location is fantastic

Stayed in April 2024

Tranquil oasis! Like staying in my own private apartment with views over a zen garden. Bedroom, living room, large bathroom with TV over bath, and a massage chair! Furnished in traditional style with tatami mats and shoji. Lovely Kaiseki meals. Fantastic location near Shinkyo bridge and Nikko park. Very friendly, helpful staff - especially Arvinda on the front desk. Thanks for a great stay!

Stayed in April 2024

Amazing location and a lovely room. The private onsen was a real treat.

Stayed in March 2024

None

Hotel located near the Shinkyo bridge and surrounding with all the local shops. Our room was generous and comfortable. Staff were friendly and helpful. Food was excellent. Highly recommended.

Stayed in March 2024

Everything was lovely: the location was perfect and close to the main temple, the staff was ready to help and a there is beautiful onsen inside. I really recommend it! I definitely come back! Thank you so much again!

Stayed in February 2024

relative expensive in term of the meal and room

location close to the tourist points

Stayed in November 2023

Nice area, Kind staff, very good food. Exactly what we were looking at

Stayed in December 2023

It didn't feel as welcoming as other ryokans Older facilities Perhaps because it was Christmas pricing - but felt a bit over priced for the level of service and room quality

Hotel has quite a good location, near the main street and shrines Meals are quite good; meal services were good

Stayed in December 2023

The hotel and room in particular were a bit dated and needed a fresh coat of paint or fixup in some places. This didn't necessarily deter from my experience, but it was noticeable.

Included dinner and breakfast were really out of this world. Probably the most memorable meals from my trip. Everyone was very kind, and the onsen area was beautiful. Gorgeous room and overall setting. Would highly recommend this place to anyone visiting Nikko.

Stayed in October 2023

Bedding & price

Was fine

Stayed in December 2023

Price is on the high side but they come with onsen.

Hotel come with onsen and very near the shopping street. Staffs are very helping and some speaks English.

Stayed in December 2023

It was a bit cold and there was no coffee available in the rooms

The tranquility

Stayed in November 2023

N/A

the dinner was fantastic - a kaisen set was a delicious 7-course meal and it exceeded my expectations for dinner, and breakfast was overall fabulous as well. the indoor and outdoor onsen were great - not too many people using them so it was nice to have the onsen to ourselves. the tatami room was as expected - the complimentary tea and amenities were greatly appreciated. the location was amazing and very close to the sightseeing destinations. the staff was very helpful.

Stayed in December 2023

Breakfast. It is a matter of taste but I chose a Western breakfast and they include soup and salad which is very weird for me. But the worst for me was on my last day, putting me having breakfast in a private room, alone looking at a wall. The best part of my breakfast was enjoying the view of the restaurant each morning. The excuse for having more guests was not a good one. There were tables available, and choosing someone traveling alone to be isolated in a private room in front of a wall was not a smart choice.

The views, the public bath, the room.

Stayed in December 2023

The property arranged for shuttle bus to fetch us upon our arrival at Tobu Nikko. The stay was perfect for us. We had onsen baths daily and kaiseki meals for breakfast and dinner, which were made to perfection. Will come back again.

Stayed in November 2023

- Nothing

+ Great location near the temples (shuttle from the station is provided) + Lovely Japanese style room with onsen + Wonderful kaiseki dinner and breakfast + Very helpful and friendly staff

Stayed in November 2023

We booked a large/more expensive room because we didn't understand whether we would have a private bathroom or not in a less expensive room. When we arrived, we realized we got the biggest room in the hotel, and probably didn't need to do that. Might have just been a language barrier issue.

Our room was amazing - we really enjoyed how spacious it was. Very clean - really appreciated how the beds were made while we were at dinner. The ryokan was in the perfect location in town and shuttle service was great.

Stayed in November 2023

nothing

Traditional japanese style. Everything was great. The staff are very enthusiastic and helpful.

Stayed in November 2023

Nothing.

Conveniently located 5 minutes walking from the Shinkyo bridge and a 15 minute walk from the Toshogu Shrine and Rinnoji Temple, Hoshi no Yado is a wonderful ryokan with exceptional service and amenities. The staff communicated with me before arriving and kindly arranged a shuttle to pick us up from the train station. The dinner and breakfast were beautifully presented and delicious, and the onsen was a nice touch after a long day of hiking. The staff are a very warm and welcoming group of professionals, and even arranged a taxi to take us back to the train station early on the morning of our departure.

Stayed in November 2023

The Ryokan experience was amazing. The food experience was amazing. Staff were super friendly and very helpful.

Stayed in October 2023

I have no negatives for this experience

Hoshino-Yado is beautiful and in the best location you could possibly have in Nikko, it’s literally 100 steps away from the Shinkyo bridge that leads to the World Heritage sights including the Toshogu Shrine. The rooms are lovely and the staff are always friendly and available to help. Make sure you at least do 1 day for the amazing Kaizeki dinner and breakfast, I was served a 9 course Japanese meal which had some of the best food I have ever eaten and some things completely new to me, it’s a must do experience for sure. The breakfast was also lovely with an assortment of delicious and new dishes I had never had the chance to try (Nattō was extremely fun, daunting and interesting but very nice) there is also an Onsen which I took a quick peek at but unfortunately didn’t try because I was going to unwind after the dinner but I was so satisfied and full that I fell asleep haha

Stayed in October 2023

Amenities quite run down. Even the lift broke down, but the friendly staff helped to carry up our big luggage to the 3rd floor, so it's not an issue for us.

Very strategic location. Appreciated the free shuttle bus service. Impressive Japanese Kaiseki meal.

Stayed in October 2023

The spa is too hot so maybe one bassin could be colder for it to be more relaxing.

The room, the kaiseki dinner, location, acceptable english of staff, very kind shuttle driver, the japanese garden, kind waiter, storage of luggage!

Stayed in October 2023