321-1406 Tochigi, Nikko, Matsubara 11-6, Japan
#60 of 78 hotels in Nikko
Guests' ChoiceBased on 336 hostel reviews
6.8Cleanliness
7.0
Comfort
7.0
Location
8.9
Facilities
6.7
Staff
7.6
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Mona
GermanyWe didnt have WiFi for one day, we asked the staff to Take Care of it, but they didnt really care.
For a Hostel its good. Its right at the Train Station, where all the Buses for the Heritage go. Would stay Here again.
Stayed in April 2024
Reviewed: 6 May 2024
Zsófia
HungaryBathroom
Good location, right next to the train station
Stayed in April 2024
Reviewed: 3 May 2024
Vignesh
MalaysiaLocation close to bus station
Stayed in April 2024
Reviewed: 1 May 2024
Christine
AustraliaBuilding was very old
Location was great for the town- so close to buses & trains, but we didn’t hear them at all. We were on the third floor- great to have an elevator. We were in a double room. Good view. Spacious by Japanese standards
Stayed in May 2024
Reviewed: 26 April 2024
Daniela
BulgariaDid not get the room I booked.
Good location, relatively clean, comfortable bed.
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
FranceYou have no privacy, the bathrooms, entrance and beds are all in one main room so you can hear everything. Also not much place to store your backpacks, everything lays on the floor.
The beds are very comfy The amenities are great, hot shower
Stayed in April 2024
Reviewed: 23 April 2024
Panintorn
ThailandConveniently close to train stations, buses and supermarkets. But cups, glasses, plates, and bowls may not be ready. You can buy them in the supermarket. or convenience store
Stayed in April 2024
Reviewed: 18 April 2024
Linda
United StatesNo place to keep luggage secure before check in time. Luckily there are coin lockers at the station very nearby.
Very clean for such a place. Very comfortable beds, great blackout curtains, and it was easy to regulate temperature. Excellent location.
Stayed in April 2024
Reviewed: 10 April 2024
Jricardog
PortugalPerfect location in Nikko, very friendly staff. Nice, big room with a balcony. Clean and cozy. Amazing value for money.
Stayed in March 2024
Reviewed: 26 March 2024
Roy
NetherlandsVery small towels, bed stinked, common room is very bad.
Comfy beds, close to station
Stayed in March 2024
Reviewed: 27 February 2024
Jacquelyn
JapanThe pillows were flat. There was an elevator, but the stairs didn't have a railing. There are not many dinner options nearby.
Very conveniently located right by the station. Check in and check out were easy. The room and the number of beds were exactly what I had booked.
Stayed in February 2024
Reviewed: 29 January 2024
Nikki
SingaporeCafe on ground floor closes early, we arrived around 8.15pm. Definitely not fancy, I might be afraid if I stayed alone as building looked very old.
Location to station and supermarket. Beds were warmed up with electric mat underneath bedsheets.
Stayed in January 2024
Reviewed: 27 January 2024
Punyawat
New ZealandPillow is too small for me personally, i sleep with big pillow
Location an atmosphere
Stayed in January 2024
Reviewed: 18 January 2024
Julia
SwitzerlandBaggage storage is unsupervised and people can go in and out of the restaurant (where it’s stored). There could be more showers with that many people
Great location, fair price, fairly clean
Stayed in October 2023
Reviewed: 29 December 2023
Marco
ItalyToo cold during the winter time
Stayed in December 2023
Reviewed: 22 December 2023
Kevin
JapanTowel wasn’t provided, so I had to go down to ask for one. I was given one (and no hand towel), and told the cleaning crew would give me a new towel and hand towel the next day, but the cleaning crew never came to turn over the room or replenish the towels. By the time I got back to the room the front office was closed so I could not get a new towel.
Checkin was easy, great location
Stayed in December 2023
Reviewed: 15 December 2023
Georg
JapanThe Aircon blowing hot air direct into my bed. And all the lights at night. (I had the top bunk bed next to the door
The closeness to the station
Stayed in November 2023
Reviewed: 6 December 2023
Marleen
BelgiumPerfect location close to the train and busstations. Good bunkbeds.
Stayed in November 2023
Reviewed: 27 November 2023
Kim
JapanClimbing to the upper bunk can be difficult. Quite noisy when going up and down the ladder
Beds are comfy
Stayed in October 2023
Reviewed: 26 November 2023
Pratik
JapanNo amenities provided. Also the room is slightly congested.
Good and budget friendly accomodation. The location is perfect.
Stayed in November 2023
Reviewed: 20 November 2023
Thirapeuch
ThailandNo staff at counter, must call.
NA
Stayed in November 2023
Reviewed: 15 November 2023
Jayson
Australianobody was at front desk even at check in time. there was a drunk man who pretended to work there though but he was friendly. bit of a problem since everyone's bags were there unattended. when i called the number at the desk through whatsapp, someone came down right away though and helped us get to our room eventually. room smelled a bit musty, beds were a bit uncomfortable, and room was quite dated and with a weird layout. fridge and microwave were in the bathroom for some reason instead of in the kitchen.
location-across the road from the station and everything in nikko was easily accessible the room was standard sized for japan, which is very small but multiple rooms and separate bathroom and toilet. wifi and ac all worked fine. cleaner came each day. were able to leave bags at front lobby prior to checkin which helped us lots. Elevator to the room was helpful too.
Stayed in November 2023
Reviewed: 14 November 2023
Oliver
United KingdomBut the building is old and the renovation was a bit strange. For example they had put in 2 arty sinks but one didn’t work and hasn’t been fixed.
Excellent location just opposite the train station and main bus stop for the world heritage site, and 5 minutes walk to a big supermarket which most people head to in the evening to get discounted sushi for dinner. The hostel is good value and the deluxe area is fairly new and comfortable beds.
Stayed in November 2023
Reviewed: 6 November 2023
Janine
United StatesA little dated; things could need some fixing up. The right faucet handle was leaking when showering/using the water in the bathroom, the sheets had holes in them, so an upgrade is needed for bed sheets. Also didn’t like that bags were just stored in the lobby/restaurant, even though Japan is a safe country.
It was right across the street from the Tobu station. The room itself was comfortable and the heated blankets kept us warm along with the heater.
Stayed in November 2023
Frigate Bay, St Kitts and Nevis
Bangkok, Thailand
Villanueva de la Peña, Spain
Hanga Roa, Chile
Great Blakenham, UK
Voidokilia, Greece
Fjällbacka, Sweden
Cesme, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content