Fantastic location, very friendly and helpful staff. Rooms were updated and very nice

Stayed in March 2023

Smell in the room

Breakfast and dinner was amazing Location is great, Great Onsen very friendly staff

Stayed in May 2023

Brilliant location, excellent food, great staff, fantastic onsen.

Stayed in April 2023

The place needs renovation

Location is good Food is ok

Stayed in March 2023

We got unacceptable cleaning issue: - While the toilets were marked at disinfect there was still the last sh*t of previous guest in... - A used mast was found in the jacked provided to go above the yukata - many spider nets in toilets area...

Location is really great and well positionned to visite the shrines around - small but nice onsen allowing to have a first experience.

Stayed in April 2023

Nil

The nature & tradition ambient. The onsen bath.

Stayed in April 2023

It is quite far from the JR or Tobu Nikko station. Recommended to request for the hotel shuttle 1 day in advance to save on transport fees (1100 cab ride). There is no shower in the hotel room, guests can only shower in the large bathroom (onsen)

Gives off very homely and cosy vibes. Staff are mostly elderly and makes me feel like I’m family. Facilities are fairly clean and the accommodation is near to all the popular shrines.

Stayed in April 2023

Nothing all good

Food great staff excellent

Stayed in April 2023

The onsen was amazing

Stayed in March 2023

Pillows were too flat. Given the structure of ryokans, it's very easy to hear your neighbors and others walking down the corridors. The ryokan is quite old.

First experience at a ryokan

Stayed in March 2023

Quality of hotel. Needed maintenance.

Location to shrines and temples

Stayed in March 2023

nothing

Evokes old Japanese atmosphere and memory

Stayed in March 2023

Beautiful setting, clean, comfortable and a pleasure to stay in. Very friendly staff and a welcoming atmosphere.

Stayed in March 2023

Room was a bit chilly at night.

Wonderful, traditional Japanese hotel with onsen. Really helpful staff and lovely breakfast.

Stayed in February 2023

nothing

fantastic location near the shrines. excellent value for money. wonderful Onsen and breakfasts. lovely warm rooms

Stayed in February 2023

Futon was a little thin, additional 150 JPY "onsen tax" that should've been part of the room price

Great location close to shrines, good price, tatami room, clean, great public bath with open air bath

Stayed in February 2023

The room is very dirty, full of cobwebs and dust. There is black mold under the sink closet. Unimaginable that it can be that poorly maintained. We were thankful for the pickup, but the car sent to pick us up was very dirty and moldy inside. They need to clean the facility and that pickup car!

Location is great - very close maybe 10 mins walk to Toshogu. Food is stellar with traditional Japanase kaiseki style. There is pickup and sendoff from and to the Nikko station.

Stayed in January 2023

A very comfortable ryokan with helpful staff who did their best to help us, even with the language barriers. Communication online was good, and the train station pick up and drop off was greatly appreciated. Staying in a ryokan is very different to staying in a hotel, but as soon as you understand that, it's very enjoyable. The location is superb, being a close walk to the major temples and many restaurants and cafes nearby.

Stayed in January 2023

I only wish the heater was hotter.

The location of Nikko Tokanso is perfect. It is super close to all the temples and the Shinkyo Bridge. Also, if you like walking and if you are a light packer, you can walk to the hotel from the JR Nikko Tobu station. It is a nice 30 minute walk. There are cute shops and restaurants that you can look at, and the Shinkyo Bridge is on the way to the hotel! As for the hotel, it is a beautiful, comfy, traditional Japanese style Ryokan and has an awesome onsen (for 300yen extra! Great price!). The view outside my room was beautiful. There is an inside and an open bath as well! There was a sauna, but I didn't use it. But, I'm sure it's great too. And the food was excellent! More than enough!

Stayed in December 2022

Location is super close to all the temples/shrines. Staff is friendly and helpful.

Stayed in December 2022

Nothing! Everything was perfect

From the restaurant to the hot spring baths, this hotel offers definitely a memorable stay you are visiting Nikko - Every staff member were delightful and eager to help. They all go above and beyond to make your stay comfortable. - The amenities were great (really enjoyed the onsen). - Great location to visit the temple area - Outstanding dinner and breakfast were served Such and amazing experience. We will definitely recommend. Thank you! 🙏

Stayed in December 2022

Noise, bad smell of the toilet, dusty

Location

Stayed in October 2022

Bedding was just a bit hard but all other room accommodations were amazing.

Warm and friendly check-in & Breakfast was so wonderful.

Stayed in November 2021

There was a traffic jam at the time we were leaving and taxi cannot come to the property because of the severe traffic jam. It shares the road for the main Toshogu visitor’s traffic to go to the parking lot.

It is in the middle of the Toshogu property complex and it was so convienient to visit Toshogu on foot. You can’t be closer to Toshogu to stay than this. The staff was kind and meals were excellent. Highly recommend!

Stayed in March 2023

Very cold inside the building.

Dinner and breakfast.

Stayed in December 2022