The washer needs to have English instructions. It take 3hr to wash clothes and the clothes didn't get to dry completely. I believe I don't know how to operate the washer with proper instructions:)

Location

Stayed in December 2022

Only 1 pool. Buffet dinner sushi was not fantastic.

Convenience location Breakfast was super!

Stayed in December 2022

Nil

very near the bus terminal.

Stayed in November 2022

Nil

The hotel is opposite a bus terminal, tourist information centre and about 10min walk to Jigokudani (Hell Valley). Near scenic Oyunuma. Eateries, shops & convenient stores along the road in front of the hotel. The hotel offers a good breakfast and dinner buffet in its big restaurant. The onsen facilities are good and well maintained.

Stayed in October 2022

old facility but it still works i suppose.

food is good and location is great

Stayed in September 2022

This hotel is just like the whole city: hideous. Feels like China with these awful buildings, super large hotels, giant breakfast room. You're coming for one thing and none other: the onsen.

The onsen is a real one and that's the main (if only one) asset to that place. There are 2 of them actually: a larger one inside and a smaller one outside. The lattest had my preference of course because the feeling of the small wind when you're in a very hot water is like no other...

Stayed in August 2022

This might just be personal preference because I have bad back, but the futon bed and pillow were way too hard for me. It was difficult to fall asleep. Also, I was expecting the bath to be a bit bigger, but this is really not a big issue.

The food was excellent and plentiful, the bath was nice, and the staff were extremely helpful. We met our friend in Noboribetsu by chance, and we asked the staff if it would be ok for our friend to join us for dinner and a bath. Even though the hotel was not open for visitors (only overnight guests could use it), they went out of their way to accommodate us and let our friend join us for a really minimal fee. Thank you very much, kind Manseikaku staff!

Stayed in May 2022

Really enjoyed it here, my only complaint would be that the heat setting in the room was either off or dry mouth-inducing inferno. This is probably the best value you'll find in Noboribetsu though!

The onsen was fantastic, the water quality felt so good. The outside area was super relaxing. The breakfast buffet was phenomenal. The location is fantastic, right next to the bus stop and it's a nice walk through town to get to Jigokudani.

Stayed in January 2022

But The staff at the buffet is very rude and unreasonable, the reason being they don’t let people to take more food with plate. But the next customer which is Japanese they were ok with it. The buffet dinner was very DISAPPOINTING.

The staff was very friendly, they solve our problem very quickly and swiftly.

Stayed in January 2024

The room was very dated, and shower is old. No rain shower in the bathroom. Corridors look dated as well. No aircon to adjust so we had to open the windows a little to let the cold air in.

It is located opposite the bus station, so convenient for people arriving on the bus or would like to take the bus to the valley. The public onsen was okay.

Stayed in December 2023

Outdoor parking which wasn’t ideal at all during winter as the car was covered by snow in the morning

The onsen

Stayed in December 2023

Breakfast ends really early, you have to keep that in mind. Also staff was very annoying with closing time, they told me the same sentence about closing personally around 4 times while i was there (even before time ran out). Also you have to take the bus to the location of the hotel, which was really crowded and sometimes delayed, so be careful not to miss your scheduled ride after it

Onsen for sure. Also that may be by chance, but we got a really good room for 2 of us. Lots of space, japanese-style, great view, 9th floor. I forgot to bring my swimsuit so couldn't check the swimming pool, but the fact they have it already speaks much. Breakfast was good, i enjoyed it.

Stayed in December 2023

The washing machine that provided by them unable to function properly. It makes me continue the tour with half wet clothes. Also, the bed is with blood stain.

Opposite bus station

Stayed in December 2023

Hotel itself is a bit dated but comfortable enough if you use the onsen

Beautiful big onsen facilities which is its main feature Meals were pretty good

Stayed in December 2023

Location, room, onsen

Stayed in October 2023

Staff who is able to speak English fluently should be recruited.

The hotel location is the best for those coming to this place by train and local bus. After check out at Noboribetsu train station, there is a bus ticket machine. A single trip ticket is priced at ¥350, while a round trip ticket is priced at ¥640 which is not required to be used within the same day. (The date described on the ticket is merely the date of issuance.) If you don't want to buy a ticket from the machine, you will have to pay by cash directly to the driver at the arrival. You take a bus (called "Donan Bus") to Noboribetsu Onsen which is a big station and also a terminal station for many buses. The hotel is opposite the bus station. You just walk across the road. The hotel locates in a walking distance to Jigokudani (Hell Valley) and the entrance of Noboribetsu Bear Park. Once you leave the hotel, you can use the same direction for finding the way back to Noboribetsu train station. To sum up, it is very easy to find this hotel.

Stayed in October 2023

The old dark hotel has seen good times for at least 30 years and would need a complete renovation. The town is incredibly ugly, restaurants at a low level. Next time I won't stay here overnight, but I will return to Sapporo.

I did not find any positives about the accommodation. But Hell Valley was awesome.

Stayed in October 2023

The room is a big small to accommodate 3 people. The Tatami bed wasn't very comfy.

Onsen and breakfast was not bad

Stayed in October 2023

Have to wait for staff to prepare futon

Nice room, very good onsen, good buffet, good staff

Stayed in October 2023

Air conditioner is broken

Stayed in September 2023

I have not noticed bad points of this hotel.

Staffs are really friendly and thanks to this hotel, my travel was really comfortable. In addition, hot spring of the hotel was really good.

Stayed in August 2023

I live in room 1053, there is machine noise 24 hours a day, and there is a strong smell of kitchen fumes entering the room after 5:00 every morning. I asked to change the room, but I was moved to 753 on the lower floor of the same room. I thought there would still be the same problem, so I didn't change. All in all, the room is uncomfortable

The location is close to the station and there is a bus to Sapporo

Stayed in July 2023

Very very busy at some hours in buffet and onsen

Really nice food and onsen! Very enjoyable relaxing stay

Stayed in July 2023

We were charged for the onsen even though we were told we were not allowed use it (we have tattoos) we complained about our room and nothing was done about it either. Breakfast was OK, not a great selection

The view was lovely

Stayed in July 2023