231-0003 Kanagawa, Yokohama, Naka-ku Kitanakadori 5-57-2 , Japan
#1 of 13 Holiday rentals in Yokohama
Guests' ChoiceBased on 541 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.3
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Passanan
ThailandNothing
Everything + private & quiet + super clean room + supermarket in the same building (you can buy groceries and cook in room, very convenient for family with small kids) + great location in Yokohama + not far from Kamakura, Haneda Airport
Stayed in April 2024
Reviewed: 7 May 2024
Annie
SingaporeNothing
I love the view, the washing machine in the room, the spacious bathroom, the fully-equipped kitchen
Stayed in April 2024
Reviewed: 4 May 2024
Michelle
JapanThe staff was very polite and friendly. The room is always clean.
Stayed in May 2024
Reviewed: 3 May 2024
Chiketia
United StatesI wouldn't change a thing.
The hotel was in a great location, and there were lots of things to see and places to eat within walking distance. The room was clean and spacious, and the views were amazing. This hotel exceeded my expectations. I will definitely stay here again.
Stayed in February 2024
Reviewed: 30 April 2024
Dianna
JapanIt was tricky finding the entrance.
Clean and in a great location.
Stayed in April 2024
Reviewed: 28 April 2024
Cory
AustraliaStunning views and exceptional customer service and communal facilities
Stayed in March 2024
Reviewed: 26 April 2024
Izumi
Japannothing
everything
Stayed in April 2024
Reviewed: 24 April 2024
Kunio
United StatesCan't think of anything negative. There is a bus to Haneda International Airport a block away but it runs only once every hour. Take a cab instead for about 8000 yen, about $60.
Well-equipped room with washing machine/dryer, kitchenette, even a rice cooker. The 51st floor where I stayed had a limited view when compared to the three-bedroom suite that I toured where I want to stay next with my family. There is a supermarket downstairs and several restaurants. I loved Jean-Francois, the French bakery on the first floor. The Minatomirai line nearby takes you to the center of Tokyo in 30-40 minutes on the express. My stay was 10 days. I could have stayed for a month. There is one floor, 46th, where non-residents are allowed to experience the panoramic view of this modern port city and Mount Fuji on a clear day.
Stayed in April 2024
Reviewed: 20 April 2024
Poy
ThailandNothing
Everything. Good as advertised. The staffs can speak English fluently.
Stayed in April 2024
Reviewed: 14 April 2024
Kaneyuki
United StatesHard to find something to nitpick...perhaps a slightly wider bathtub but that's only because we enjoyed other properties with deeper furo type tubs. Rates are also on the high end.
Views can't be beat. Location is excellent and metro is a step away. Kitchen amenities and washer/dryer make for a perfect relaxing extended stay. Staff are accommodating without being obtrusive. Supermarket and bakery downstairs are an added plus.
Stayed in April 2024
Reviewed: 12 April 2024
Christopher
SwitzerlandNothing.
Everything was spectacular. We didn‘t want to leave!
Stayed in April 2024
Reviewed: 12 April 2024
Shakon
United StatesFriendly staff, room and location
Stayed in March 2024
Reviewed: 9 April 2024
Joan
New ZealandN/A
Apartment was beautifully furbished with all amenities. Staff helpful and professional. Reasonable level of English spoken. Provided own meals for much of the stay using the kitchen facilities, and excellent commodity resources close by.
Stayed in March 2024
Reviewed: 9 April 2024
Jaime
CanadaNothing .
It has everything that a traveller would need in kitchen and washroom. The kitchen part is amazing and all utilities are good quality which makes you feel like at home . Staffs are helpful and professional. Maliki san helped me to arrange for the luggage delivery to my next destination with Yamato (the company that do courier services in Japan) and got someone to solve my luggage lock issue. I feel safe and relax when I stay in Oakwood.
Stayed in April 2024
Reviewed: 8 April 2024
Martin
Czech RepublicThe breakfast is not buffet and it is prety expensive.
Perfect location with excelent view.
Stayed in April 2024
Reviewed: 4 April 2024
Man
Hong KongNothing Maybe the location….. but not the problem
Very helpful and nice staffs, the room is so clean and good for long stay
Stayed in April 2024
Reviewed: 2 April 2024
Kiyoko
FranceThe entrance was not easy to find when I came by taxi from Haneda airport, the driver could not find it, even tourning twice around the hotel, then finally he left us outside far from the entrance even it was rainning... Later I found the entrance for the taxi was under graund, but it was not well marked from the outside. I hope it will change to make it better and easy to find the direction. Thank you
It was very nice located in Yokohama, the room was very large for two, for work and stay. I asked hotel that my family will visit us, then they find the connecting rooms. My family were very happy about it. Thank you very much. We enjoyed the stay in the hotel very much. Everything was clean and well organised, kitchin was well equipped, and nice super marcket was just under the hotel, easy to find food and drinks, too!
Stayed in March 2024
Reviewed: 31 March 2024
Le
AustraliaExpensive ,but that's what the price you pay for the best views and location
Great location, very clean, all the facilities you can think of. All rooms are on the top 5 levels of the building so there are great views of Yokohama city, the bay, ferris wheel, Yokohama Stadium etc. Has restaurants, supermarket, and subway right on ground level.
Stayed in March 2024
Reviewed: 30 March 2024
Pearl
United StatesConvenient to train station, good restaurants , beautiful view of the city, the harbor and Mt. Fuji!
Stayed in March 2024
Reviewed: 24 March 2024
Gabe
United StatesRooms were very large and the view of the skyline was very cool. This had the best hotel gym I've been to and I was thoroughly impressed with the machines and dumbbells that were provided. The area is also very nice, close to the subway and main station.
Stayed in January 2024
Reviewed: 23 March 2024
Mio
AustraliaNone
The kitchen and washing machine are in the room. Convenient location for all attractions in Yokohama.
Stayed in March 2024
Reviewed: 22 March 2024
Nicolas
United StatesEverything was perfect as always.
This is my go-to hotel when I travel in Yokohama or sometimes even Tokyo, which is not far with the express train. It is simply the best.
Stayed in March 2024
Reviewed: 22 March 2024
Nicolas
United StatesEverything was perfect, as usual.
This is my go-to hotel when I travel in Yokohama or sometimes even Tokyo, which is not far with the express train. It is simply the best.
Stayed in February 2024
Reviewed: 13 March 2024
Michael
United StatesThe location is great. I had a fantastic view from my balcony and everything was very clean.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content