I was expected to have a traditional meal but the fusion cuisine is also good.

The in-room onsen is adorable!!! The location and interior makes you enjoy the holiday very much!

Stayed in April 2024

The seaside view is spectacular especially while enjoying the in room onzen

Stayed in March 2024

Nothing was complained

Nice room, nice food, nice staffs, nice Onsen

Stayed in April 2024

Nothing at all!

In room onsen was amazing. Very big room, comfortable bed, amazing food - spectacular! Nice walks from hotel. All staff were wonderful.

Stayed in March 2024

Very clean, stylish & modern. Amazing fusion dinner with locally grown radish!

Stayed in December 2023

10 a.m. checkout.

Dinner and breakfast were excellent.

Stayed in December 2023

dinner and breakfast also very good

Stayed in December 2023

Nope

The Boss and staff there are great 👍. Luv the place. The breakfast & dinner menu are delicious andbd amount is gd. Goodd onsen bath too.

Stayed in December 2023

Convenient if travel by car

Private Onsen within the room was great. Service during dinner and breakfast was good as well

Stayed in November 2023

Very spacious room with private onsen facing the sea. Lots of nice shops, cafes and restaurants nearby.

Stayed in November 2023

None \ 1 1

During our 16-day holiday in Japan, my husband & I, together with another couple, stayed in 7 ryokans/hotels & Iseya is the BEST! The hotel is new & clean & the facilities are so good! We opted for dinner & breakfast in the hotel & we were so happy & satisfied with the quality & freshness of the food & service level of the attending staff who went beyond their call of duty to make us comfortable! Special mention goes to a male service staff (I think he is the supervisor; forgot his name but was Mayama or something) who served us dinner on 15 Nov. We wanted to order a bottle of red wine & sake to go with our dinner & asked for his recommendation. The sake he recommended was so good, we decided to buy 2 extra bottles to bring home! When this same male service staff heard from us that we had to rush off to catch the ferry to Kumamoto the next morning & breakfast only starts at 7.30am, he left word for our breakfast to be ready earlier. We were pleasantly surprised & so grateful that a new batch of service staff were waiting for us at the dining room when we went down to checkout at 7.20am on 16 Nov. Really fantastic service! I would strongly recommend anyone looking for accommodation in Nagasaki to book Iseya! You won't regret it!! Mrs Chia Singapore 15-16 November 2023

Stayed in November 2023

Nothing

Loves all. A reasonable price. The property is new. Room is very big and modern. Onsen are superb. Meals are delicious. Definitely stay again if come to kyushu.

Stayed in November 2023

It was all perfect!

Everything was above and beyond. The staff was particularly lively and helpful, even for Japanese standards! (which is saying a lot since they're generally very nice!). All the details were very thoughtfully prepared. The food was exquisite! Hard to believe it was all included, since the food alone could have been worth at least $100 in any gourmet restaurant at a big city. The flavors were indeed more than just traditional Japanese and went along with the mixture of influences that Nagasaki is known for. Every dish was explained by the friendly staff, who are evidently very passionate about their craft. The design of the rooms and the hotel are aesthetically and experientially magical. We enjoyed the private onsen in front of the beautiful seaview. They also have a public onsen! The hotel is 3 minutes away (walking) from the Obama Onsen Bus Stop, which is where any bus will drop you off from either Nagasaki or Isahaya Station, so even that comes in handy. 10/10

Stayed in October 2023

Nothing

Onsen in the room was good and dinner was good

Stayed in October 2023

Noise echoed in the hallway but tolerable.

Very friendly staff who spoke good English. Both diner and breakfast was of high quality. Good coffee. Nice Onsen in room overlooking the sea

Stayed in October 2023

Breakfast can be improved with more fresh ingredients rather than pickles.

Onsen bath tub in the room is excellent.

Stayed in October 2023

An alternative meal option would be good for someone not liking seafood. Only one of our group. Futon mattress a bit thin but beds were very good. Need a few more electric outlets

Wonderful private onsen with big room. Nice amenities. Wonderful staff. Impressive Japanese set menu beautifully presented.

Stayed in October 2023

None

Good location, and tasty dinner

Stayed in October 2023

Nothing

Friendly helpful staff, comfortable room and private baths. Great food and good value for money. Convenient parking options.

Stayed in September 2023

Nothing.

The sunset view is hard to beat. Rooms come with their private onsen facing the sea. Rooms are also spacious and clean, while beds are provided, I was happy to sleep on the tatami mats. The public onsen is spacious and relaxing. Food is exceptional and delicious, staff are very accomodating to my requests and friendly. While Obama onsen is not central, getting there is no issue. There are highway buses from Fukuoka to Isahaya where you can change to local buses. I didn't have a car and reached Iseya (from Fukuoka) by a combination of trains and bus. The bus stop is just 3 mins walk away from Iseya so no issue with public transport.

Stayed in October 2023

I've never been anywhere in the world more irresponsible about food allergies. At check-in they asked me, and I said I'm allergic to shellfish. They then proceeded to serve me shellfish at literally every meal, even though it was often the same waiter I had told at the previous meal that I couldn't eat shellfish. Sometimes there'd be giant clam shells sticking out of the soup so it was obvious, but other times there's be snail hidden inside. I wound up having to confirm with each dish (and there's a *lot* of dishes at dinner). And I had a card written in Japanese, so I'm sure it wasn't a language issue.

It's a very relaxing place in a beautiful area for a good price. The hot springs in the hotel room with the sea view was as amazing as it looks in the photos! Some of the reviews said that the staff didn't speak English very well, but we don't know any Japanese and had no trouble communicating.

Stayed in September 2023

NIL. Everything was tip top.

It was clean, spacious, perfect service, excellent view with a private bath. All that one can ask for!

Stayed in September 2023

The water in the private onsen was a bit hot and we didn't know how to adjust the temperature.

I and my family stayed there for 1 night & 2 meals. Both dinner and breakfast were very nice. Our room got private onsen and seaview. We could also see the beautiful sunset during evening time. Besides, The room was clean, cozy and spacious.

Stayed in August 2023

Nothing.

Great room, stylish, clean and with a super view on the sea! Not to mention the private onsen. Dinner and breakfast are also superb. Everybody was nice and friendly. What else? Don’t miss this place!

Stayed in August 2023