390-0221 Nagano, Matsumoto, Satoyamabe 1145, Japan
#6 of 69 hotels in Matsumoto
Guests' ChoiceBased on 28 hotel reviews
9.3Cleanliness
9.5
Comfort
9.3
Location
8.2
Facilities
9.4
Staff
9.7
Value for money
9.1
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Showing 1 – 25
Reviewed: 14 May 2024
Denis
SloveniaEverything was perfect! Food was exceptional!
Stayed in May 2024
Reviewed: 12 May 2024
Yoav
IsraelThe food is truly traditional Japanese cuisine so can be a bit strange to a western audience. That being said, breakfast was exceptionally delicious
The onsen was amazing, the staff and the hospitality was top notch
Stayed in May 2024
Reviewed: 23 April 2024
Kathy
United StatesI wish we would have understood that the dinners were so extensive. The ten course meals were terrific, but it was too much food for us. Evidently most people stay a day or two. Three days of 10 course dinners was too much. But this ryokan was definitely a great adventure.
All the food was delicious, and I really appreciated a Western breakfast as requested the second day.
Stayed in March 2024
Reviewed: 23 April 2024
Noam
IsraelJaponaise Dinner and breakfast were awesome
Stayed in April 2024
Reviewed: 21 April 2024
Jill
NetherlandsA bus is needed to reach the centre of the city but it is regular and not expensive so manageable.
Extremely helpful and friendly staff, beautiful rooms and delicious food. The private onsen (bookable for a fee) was a lovely experience.
Stayed in April 2024
Reviewed: 17 April 2024
Tossaton
ThailandHotel and staff.
Stayed in April 2024
Reviewed: 8 April 2024
Meg
AustraliaThis Onsen Ryokan was a blissful relief after a few days in Tokyo. The room was enormous with an entry hallway, huge sleeping/living room and separate huge bathroom. The room had a big window and view, a kettle, fridge, tv, Pjs and all amenities, and the most comfortable futon bedding and doona. I got the all inclusive package and the dinner and breakfast was amazing and a highlight of my whole trip to Japan. There were multiple courses all presented in the most incredible way. The female onsen had 3 different baths including an outside one. I had it all to myself which was a luxury. There is also a little deck and Japanese garden where you can soak your tired feet in the hot mineral onsen water. It was easy to get to from the train station. I took the bus from the bus station opposite and paid cash to the bus driver as I exited the bus. When I left I took the bus to the Castle, left my luggage in the lockers, did a free guided tour of the castle and then walked a short way back to the station. Matsumoto is a lovely city to visit and I'm so glad I stayed at this Ryokan.
Stayed in March 2024
Reviewed: 11 March 2024
Doug
United StatesThe service was excellent, the facilities were fine and the meals superb. That is, of course, assuming guest enjoy Japanese cuisine, are fine with futons and onsens.
Stayed in March 2024
Reviewed: 3 March 2024
Tonglynn
SingaporeNothing.
The decor and feel of the place. They have English speaking staff.
Stayed in February 2024
Reviewed: 5 December 2023
Matt
AustraliaIt was all good
Private onsen/bath was excellent
Stayed in November 2023
Reviewed: 8 November 2023
Huw
United KingdomAs above
Tucked out of the way, felt almost rural
Stayed in November 2023
Reviewed: 2 October 2023
Manuel
SwitzerlandEverything is just amazing: the rooms, the bath, the food, and the service. I can highly recommend this Ryokan.
Stayed in September 2023
Reviewed: 9 June 2023
Theodor
IsraelRemarkable culinary experience. The staff was extremely helpful.
Stayed in June 2023
Reviewed: 23 April 2023
Robert
Canadadid not know where to hang our damp towels.
incredible food and presentation.
Stayed in April 2023
Reviewed: 4 May 2024
Jorge
IsraelTough meals and check out schedule
Stayed in April 2024
Reviewed: 25 April 2024
Karla
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 April 2024
Anne
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 February 2024
Bartold
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 23 December 2023
Calvin
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 25 November 2023
Yie
AustraliaThere are no comments available for this review
Stayed in November 2023
Reviewed: 18 November 2023
Cesario
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 5 November 2023
Marcus
SingaporeThere are no comments available for this review
Stayed in October 2023
Reviewed: 18 October 2023
Stefano
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 8 October 2023
Susan
United StatesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
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