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Beautiful location by the river, lovely Japanese style room, wonderfully relaxing private outdoor onsen which you can book for 45 minutes, amazing kaiseki evening meal. The evening shamisen performance was a nice touch. The staff went out of their way to make us feel welcome, spoke English to us, and catered for my husband’s food allergy. Thanks so much for a delightful stay!

Stayed in April 2024

Nice location, great food, great onsen, have private onsen but too little time table for reserve.

Stayed in April 2024

Nothing.

It’s a beautiful hotel nestled into the hillside by the river. The reception area is amazing, especially with the Shamisen lady is playing. The traditional rooms are clean, spacious and comfortable.

Stayed in April 2024

The location is a little out of the way but we had a car so not too much of a problem.

A stunning onsen. Absolutely top class. Wonderful anbience. Greeted by a beautiful japanese woman playing the shamisen in the lobby - fantastic - with the sound of rushing water surrounding her. Staff all delightful. Rooms large and comfy with fabulous views. This was truly an only in Japan experience!

Stayed in March 2024

We stayed in the traditional Japanese rooms which was a good experience but the bathrooms would benefit from a refresh and upgrade.

Staff where really helpful and friendly. Great location with fabulous views with good shuttle bus services back into Aizu-Wakamatsu.

Stayed in March 2024

Maybe more vegan friendly options for breakfast buffet with clearly labeled ingredients list would be helpful for guests with dietary restrictions.

I came here as a Demon Slayer fan as the hotel is said to have inspired the Infinity Castle in the series. I absolutely loved the grand lobby with the traditional performance! As a vegan guest, the staff went above and beyond to help me make sure everything I eat is safe. I must say the short haired lady with glasses (sorry forgot her name) who speaks fluent English made me feel really at home. Thank you for the lovely experience.

Stayed in March 2024

Outdated facilities/furniture, selection of amenities can be improved.

Beautiful ryokan, there's traditional music performance at the centre of the lobby from 4pm-6pm. The manga/anime Demon Slayer infinity castle based on this hotel. Well presented and tasty kaiseki dinner, good selection of breast buffet and great customer service. Available yukata that fit all sizes including baby/toddler (very cute). Spacious Japanese room with river view, although the facilities/furnitures are quite old. Interesting public bath with three tiers open bath with river/mountains view. Not so convenient to travel on public transport, but great with rental car to get there.

Stayed in February 2024

All rooms have not been refreshed and we found ourselves in a room the first night which was dated. The following day I convinced the hotel to move us to a different room which was really impressive and all amenities were new. The view was nearly identical since all rooms face the same mountain.

This is an impressive onsen hotel. All rooms face the natural mountain side above a fast moving river. The lobby is exceptional with live traditional shamisen music played nightly before the dinner hour. A river of water cascades through the ground floor of the lobby which adds the sound of rustling water. Guests may have (optional reserved) dinner meals in rooms near the moving water. All in all the lobby, onsen, food, and staff make for a relaxing location. The river views in any season are amazing.

Stayed in February 2024

Nothing

Hotel Lobby.

Stayed in February 2024

As a first time Onsen user, it would have been helpful to have someone review the proper way to use the baths.

Beautiful property with traditional Japanese rooms. Hotel staff were extremely friendly and accommodating.

Stayed in December 2023

Without a car, it is not a very convenient location but it is surrounded by the nature and quiet. We really love it! We can see the river from our room and the view is stunning. I think it is the similar view from women onsen as well. The food is good and very delicious. It's my friend birthday so I ordered a birthday cake from them and their selection of the cake is also tasty. We love the strawberry short cake. The staff is outstanding and we felt very welcomed.

Stayed in September 2023

I didn't like how the open bath during the evening was only for private reservation. You can only use them in the morning which was a shame.

Came to stay mainly for the demon slayer vibes. Enjoyed the performance and it was beautiful! Dinner was great. Food was good and service was good. They explained everything and able to enjoy myself fully. Breakfast buffet was nice, and I enjoyed myself with the selection.

Stayed in September 2023

Dinner set.

Out door onsen.

Stayed in April 2023

Not terribly geared to Westerners. A staff member with good English speaking skills would help non Japanese speaking guests. For example, we did not want to eat horsemeat which was organised for our dinner but this was difficult to communicate. In saying that, the staff were very accommodating once the language barrier was overcome.

Authentic Japanese experience, which we would not have been able to access without our Japanese speaking daughter accompanying us. Everything was meticulously presented from the room to the dinner and the staff were very helpful. The access to booking a private onsen was very appreciated.

Stayed in April 2023

A little bit far from public transport

Service mind, Onsen

Stayed in February 2023

Nil

We booked this hotel is to experience a typical Japanese culture including the dinner and breakfast and we certainly were not disappointed. The setting of the hotel, room, dinning area and the onsen are ready impressive. The staff is very friendly, and we enjoyed the stay very much.

Stayed in January 2023

In the public bathhouse there was always hair on the floor of the changing room. The food was okay, the ingredients weren't as high quality. I expected a little bit more care for the food.

The onsen part of the bathhouse were really pleasant. The outer bath could make you really relaxed.

Stayed in April 2024

The staff at the reception were very helpful and were able to communicate patiently due to the limited English. The valley views from the room was nice. Room heating was good for the cold winter. The food and service at dinner was splendid. They assigned an English speaking staff member who took care of our needs meticulously.

Stayed in December 2023

The food. We stayed for 2 nights and from 1st day to last day, we were never once excited with the food. It's like hospital/elderly food. Bland and porridge like consistency. It was definitely not worth the 9 hours travel from kyoto.

The onsen were alright, with a touch of nature.

Stayed in September 2023

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Stayed in January 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024