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Reviews of ONE@Tokyo 3 stars

131-0045 Tokyo-to, Sumidaku Oshiage 1-19-3, Japan

#300 of 1,366 hotels in Tokyo

Guests' Choice

Review score

Based on 1082 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    a pleasant stay with a Japanese touch.
    • Leisure trip
    • Group
    • Superior Semi Double - Non- Smoking
    • Stayed 3 nights

    The location is not great but not too far from a subway station. But it is an interesting place

    Interesting place with beautiful architecture. Genuinely Japanese including the breakfast. The rooms are small but everything is there.

    Stayed in February 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Locks on the toilet would be good

    Lovely staff, comfortable bed, interesting decor

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • Atelier Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Storage space for luggage

    Location, amenities, views, staff, unique features

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Relaxing , all staff were very happy and helpful.
    • Leisure trip
    • Family with young children
    • Standard Semi Double - Non-Smoking
    • Stayed 10 nights

    Wasn’t expecting this but the location suited us all perfectly as was close to station, eateries, shops and most of all a lovely suburb to walk around with its camels and rivers.

    Room is what we expected in Japan, we wanted to stay in a quieter suburb near a railway station so this suited us.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Library Suite is totally worth it and a fabulous value with a view.
    • Leisure trip
    • Couple
    • Library Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds are super hard. Like hard as the floor. Tatami is softer. This is the only reason I rate it 9 rather than 10. If you’re staying a while, walk to the nearby Nitori and buy a mattress pad. It’s worth it and have it shipped to the next place you’re staying or take it home with you as a souvenir. The Nitori is across from the sky tree above the grocery store. The restaurants close very early right now across Tokyo so keep in mind that the grocery store (rather expensive) is probably your only option at night after 21:00. This is not the fault of the hotel but the macro environment in Tokyo right now after COVID. I also wish the hotel would open its rooftop all night or until 2 am. It currently closes at 22:00 and that was too early for us to enjoy given our itinerary.

    This was our stay at the Library Suite. It is fabulous and large and has all of the amenities one could want including a home theater with a screen that electronically descends from the ceiling. This room is about twice the size of the superior king room with lots of pillows and a beautiful bathroom. The service by the staff is fabulous and they help ship your bags to the airport or your next hotel via Yamato Kuroneko. Just ask. And they receive packages on your behalf if you order online from companies such as Amazon. I would not pay for the breakfast since there are several options nearby as you walk to the train station or sky tree mall. The location is less convenient but the quality of the hotel and the soundproofing and view make up for this. I prefer the quiet neighborhood with direct access from the airport on the train. I will stay here again as a base for future trips in Tokyo. Look to see what is available each day of your stay because sometimes switching rooms is preferable over staying in those super small rooms that dominate the hotel.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Terrific value in a sleek and modern hotel near Skytree with convenient access to airports
    • Leisure trip
    • Couple
    • Atelier Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed is very hard. Like harder than a futon mattress on a floor. It’s super hard in the five room types we stayed in. Not the fault of the hotel but if you’re getting back in from a day trip, no restaurants will be open. This is a Tokyo thing post covid. Many things close at 8 or 9. The location isn’t that ideal for Shibuya or Shinjuku but it’s great for access to the airport - though get ready for the steps. I saw a lot of foreigners and they seemed to like the trade off with location for low. They’re always running low on space because of their popularity. Keep checking online to see if their bigger rooms become available. We loved the suites and the king rim in their

    The library suite was amazing. There is a projector that works like a movie theater and also broadcasts TV. The amenities for the suite are lovely and the staff really helped out with receiving packages and send the luggage to the airport. This hotel has a fabulous view from the roof of the skytree.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Overall good. Did the job. Smelled very nice.
    • Leisure trip
    • Family with young children
    • Superior Semi Double - Non- Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Very hard beds. Don’t need soft, but somewhat softer would be nice.

    Good area, helpful staff, and tasty breakfast options.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Small room, but reasonable for the price and location.
    • Leisure trip
    • Couple
    • Standard Semi Double - Non-Smoking
    • Stayed 2 nights

    Room was a bit cramped. There wasn't much space for baggage, which I thought wasn't very well considered.

    Good location, relatively near train station. Luggage storage was available which was very helpful for us. Lots of food options around the area too. Nice view from rooftop!

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Great view of tokyo skytree tower from the room
    • Leisure trip
    • Couple
    • Deluxe King - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a great size, but the mattress was hard and uncomfortable. The rooftop was only open until 10pm. We stayed for 3 days and it was slightly expensive compared to other options.

    We liked the view from our room on the 10th floor which was of the tokyo skytree tower. We were able to request this view in advance and they fulfilled our request which we were very pleased about. The room was trendy and a great space to get settled and we had everything we needed in the room. It was a great location as we could get to the station in 5 mins. The staff were helpful with all our inquiries and the hotel are accommodating for storing luggage.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Semi Double - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The rooms are small, but that seems to be the case everywhere in Tokyo.

    The hotel is clean, with friendly staff and good facilities. It is in a good area, very close to Tokyo SkyTree and with really easy access to the Metro system to travel to the busier tourist areas of Tokyo.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    7.0
    Nothing to complain about, but also not much to praise either.
    • Leisure trip
    • Couple
    • Standard Semi Double - Non-Smoking
    • Stayed 2 nights

    Rooms rather small and tight, there isn't even space to lay out our suitcases. Quite pricey for a hotel room that is just good enough to sleep. Even the roof terrace that offers nice views is not very spacious.

    Very good convenient location, easily accessible. Hotel staff was very flexible, allowing us to keep baggage in lobby until 8pm as our flight was at midnight. Also tables provided in lobby dining space for us purchase food from elsewhere to eat there. Water, coffee and tea (and biscuits) available at all times.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    A modern designer hotel near Tokyo Skytree
    • Leisure trip
    • Couple
    • Standard Semi Double - Non-Smoking
    • Stayed 2 nights

    n/a

    The hotel gives a modern vibe and is very well designed given the size of the room. You get to push your luggagges underneath the bed for extra space so its not in the way. The hotel also have an amazing rooftop with Skytree view. Free tea and coffee in the lobby area is also a plus.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    good location and good sized room
    • Business trip
    • Solo traveller
    • Superior Semi Double - Non- Smoking
    • Stayed 4 nights

    Cleaning staff kept wanting to clean room when i was in the room. Breakfast variety is limited. however there is an Aeon supermarket across the road, so i managed to buy fruits and simple breads too.

    Room size is considered generous in Toyko for one person. If 2 people - there with be some compromises. the room to walk around is small - as with many other hotel rooms in Tokyo. the roof top is a highlight. i went up daytime and nighttime - both are enjoyable. the views to sky tree are worth the visit room design is worth noting. the cabinets and bed and small table , the sink: all designed nicely within a small space.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    The staff were very nice and helpful. I will definitely stay here for my next visit.
    • Leisure trip
    • Couple
    • Superior Semi Double - Non- Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Clean, spacious, and minimalist design. Perfect for a relaxing stay away from the hustle and bustle
    • Leisure trip
    • Couple
    • Deluxe King - Non-Smoking
    • Stayed 7 nights

    There wasn't a division between the main room and the bathroom, save a net curtain and a sliding, frosted "glass" door for the toilet. Although I travelled with my partner, the lack of privacy of the bathroom space was difficult to navigate at times. We would have much preferred a more obvious divide between the main room and the bathroom, e.g. a solid door

    The room was comfortable, clean, and spacious. The design was minimalist, which fit our needs perfectly. There wasn't too much clutter that you may find in other hotels. The location was perfect, close enough to the city centre that travelling wasn't too difficult but far enough away from all the hustle and bustle. For reference, Senso-ji is a 7-10 min train ride or 30 min walk, and Ginza is a 20 min train ride. The rooftop garden was especially peaceful and there was a perfect view of Tokyo Skytree. The nearest train station was a 3 min walk and Tokyo Skytree is an attraction of itself, with a huge shopping centre underneath. There are plenty of amenities so you will not struggle for food, drink, or convenience stores in the nearby area.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Excellent stay in Tokyo. Would probably consider it again.
    • Leisure trip
    • Family with young children
    • Standard Semi Double - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not much to say about negative things. Rooms are small, as advertised. But that's understandable in Tokyo.

    Room very tidy and functional, location excellent, super welcoming staff, nice rooftop. Really enjoyed our stay. Excellent quality and value for money.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Had a great stay at this hotel. It was convenient to get to the center by metro (walk 5-7 minutes to the metro). There a
    • Leisure trip
    • Couple
    • Superior Semi Double - Non- Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The towels and robe seem a little old.

    Great hotel location. The hotel itself looks stylish.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Nice location and fantastic facility.
    • Leisure trip
    • Family with young children
    • Deluxe Twin - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The toilet separation from the room could be better.. the curtain separator is not convenient for siblings of different gender.

    The room is very spacious. The communal space is very convenient to relax after a long day and the variety of tea bags offered was awesome. The detox water was great too.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe King - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location - while it was not next to Tokyo Skytree or train station, it was a very easy walk. I was in the deluxe king room, which felt spacious and had a view of the Skytree.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Great location. Friendly staff. Uncomfortable bed.
    • Leisure trip
    • Couple
    • Deluxe King - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom is only separated from the bedroom by a sheer curtain. Not great when your spouse gets up early and floods the room with light. The bed was also very uncomfortable.

    The location was great. Easy to get there by train from Narita airport and walk from the Skytree. The rooms were a great size, especially for Tokyo. Staff was very helpful.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Overall, good stay.
    • Leisure trip
    • Couple
    • Superior Semi Double - Non- Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It might have just been our room, but the bed wasn’t comfortable.

    The location was great, close to a station. Amazing view from the roof top. It had all the necessities needed, complimentary drinks and small treats.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great for starting point for exploring Tokyo
    • Leisure trip
    • Family with young children
    • Standard Semi Double - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very small room, but expected this so no surprise.

    Good location for easy access to the trains. Enjoyed the dining room on the first level and the rooftop had a perfect view of the skytree.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Great location and clean facility
    • Leisure trip
    • People with friends
    • Standard Semi Double - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    All was good - no negatives

    Location and clean facilities

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    great location out of the hustle and bustle of Tokyo
    • Leisure trip
    • Couple
    • Standard Semi Double - Non-Smoking
    • Stayed 5 nights

    We really liked the shared amenities area in the hotel. The staff were really helpful and friendly. The location is excellent, just a short walk from the sky tree station. The local area has an abundance of places to eat and drink, without the hussle and bustle closer into town

    Stayed in March 2024

Showing 1 – 25

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